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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
450 Reviews
Call Service Center (585) 334-1600

450 Reviews of Garber Automotive Porsche Audi - Service Center

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June 08, 2024

Great service. I love that they provide a video summary of the work performed on the car. More

by BRANDON@NETSVILLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo J Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach and Paul
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Helpful
June 07, 2024

Paul is an amazing service advisor and Scott is a fantastic tech! I trust them with my vehicles implicitly. More

by vtxdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DAries
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Helpful
June 05, 2024

Great service and fantastic team at Garber! The quality of work and professionalism is unmatched. More

by BETHBAROODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
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Jun 07, 2024 -

Garber Automotive Porsche Audi responded

All of us at Porsche Audi Rochester thank you for your kind words about our team! We're lucky to have customers like you!

Helpful
May 30, 2024

Zach Burke and his team are excellent, consistently exceeding my expectations! Last week Zach arranged a last minute loaner for me which was incredibly helpful. I’ve done business with Zach a long ti More

by A.W.STRAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 31, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear that Zach and his team at Porsche Audi Rochester consistently exceed your expectations! It's great knowing you trust us with your automotive needs, and we look forward to assisting you with your next purchase. Thanks for the kind words!

Helpful
May 30, 2024

Always fantastic service and I everyone there! Quick easy response time as well. Recommend highly! More

by DALLWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Paul
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May 31, 2024 -

Garber Automotive Porsche Audi responded

We're thrilled to see the positive feedback. All of us at Porsche Audi Rochester thank you for your recommendation and kind review!

Helpful
May 29, 2024

Service was great as you did what was best for me and my Audi. Only drawback - you could have washed the car. More

by JOHNMORPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 31, 2024 -

Garber Automotive Porsche Audi responded

Thanks for the feedback! We're glad you had a great service experience and appreciate your suggestion about washing the car. We'll keep that in mind for next time!

Helpful
May 23, 2024

Zac has always been fantastic. ...I come back regularly simply because of him and the impact he makes. Garber Audi is in a league of their own because of employees like Zac Burke! More

by cpaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Snyder
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May 29, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear that Zac's exceptional service keeps you coming back! Your kind words about our team at Porsche Audi Rochester mean a lot. Thanks for the support!

Helpful
May 23, 2024

The team was fast attentive, professional, and courteous what more could you ask, well done More

by J.PERZIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Garber Automotive Porsche Audi responded

Reviews like this make us smile. All of us at Porsche Audi Rochester appreciate you taking the time to share this positive feedback with us!

Helpful
May 21, 2024

I got my car back in time I was given! I got a nice video about the service. The advisor worked with me to reduce the cost. More

by CONNIEFIELD1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I think advisor was Chris
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May 24, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with our team at Porsche Audi Rochester, and that we could provide timely service along with helpful information. Thanks for sharing your feedback!

Helpful
May 15, 2024

Kudos to service advisor Chris Dean for managing my warranty repair and for the outstanding communication to keep me informed. More

by john.antonucci1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
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May 23, 2024 -

Garber Automotive Porsche Audi responded

John, we're delighted to hear that Chris provided excellent service and kept you well-informed throughout your warranty repair at Porsche Audi Rochester. Thanks for the great feedback!

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