130 Michigan Jeep Dealers

Kyle Clawson sent my car out 2023. - Ramona favors

Kyle Clawson sent my car out 2023. Challenger tore my car up in the inside where the shifter at cut it with a box cutter or whatever they cut it with and banged on it where dents are all in all all around my shifter and then I had to bring it back and they have to get my car fixed and I got a loaner and now he emailed me something. We was not communicating back And say I had to have a car back 611 and I’m just not seeing it on Friday the email why do I have to pay for a loaner and y’all made it inconvenient for me by having someone in service to tear my car up that’s impossible. How do I get inconvenient for your big old effort Tearing up my car in service to my car out and it got tore up I’m just trying to figure out what is going on with the dealership because the reason I bring it to the dealership because I didn’t want these type of problems so someone called me 313-287-5912 Cuzin Chrysler dealership Dodge ram in Rochester Hills to my car up and they expecting me to pay for a loaner that they may inconvenient for me with my car that’s impossible

The service here is terrible. - me

The service here is terrible. They are always short-staffed on technicians. It takes weeks to get an appointment. When you finally get your vehicle in for the appointment, it can be several days before someone looks at it. Recently, they had my car for a couple of weeks, saying that the part they needed was held up in Mexico. I went into the office only to find out that the part had arrived a week before. I've had to bring my vehicle in multiple times to address the same issue. The first time they misdiagnosed it, they fixed the wrong issue. The second time, they claimed to fix it, only to find out that the problem still existed the next day. It won't be long before I sell this car and move on from Jeep.

They were easy to work with. - vncoar

They were easy to work with. Casual and friendly atmosphere. Felt very low pressure. Love the no haggle pricing!

Just had the most amazing experience with Bill! - Dodgeguy

Just had the most amazing experience with Bill! He's absolutely remarkable! Can't wait to buy another car from him soon. Thanks for helping my fiance and I get into a Dodge Durango!

Service department is a joke! - lanavanhoe417

Service department is a joke! Send you off with a service report, everything Great and all items checked off stating all was CHECKED. First, earlier this year brought our Silverado in for an oil change and multi point inspection. Left with form - all things checked. Less than 48 hours later, while checking something else out, husband checked oil filter compartment as he was in the area. YIKES. A full squirrel nest! BUT..our filter was “checked” and all GOOD! Send a complaint - answer, they were sorry, but short handed! This past week had oil change on our Traverse as we are heading to Florida. Started having problems with a noise when turning. Looked up what it might be wrong. Check Steering fluids. Husband did just that and there was next to NOTHING — ZERO fluid. How can that be if it was checked? What else WASN’T done? We purchased your oil plan for both vehicles. GLAD THEY ARE DONE! Truly thought going to the dealership was the way to go! Guess NOT. Time to find a local garage!

Bobby was the best sales guy! - melissa

Bobby was the best sales guy! Seriously, helped me with all my anxiety and making such a big purchase at such an uncertain time... He explained everything to me and made me feel like we grew up together ... Totally a legit guy and as a single female I trust him not to rip people off ... Go see Bobby

I have had the pleasure to work with John Pitoniak for - mspranger

I have had the pleasure to work with John Pitoniak for several years. He is an excellent salesman that spends the time to listen to your needs and then gets right down to business to find you your vehicle at a price that is unmatched!

Just bought my brand new ram 1500 and couldn’t be happier - AJ Manuel

Just bought my brand new ram 1500 and couldn’t be happier with the whole experience.

Fantastic! - Inspectordan

Fantastic! Could not be happier. This is the best experience purchasing a vehicle. Very professional “Wow”

Geneva Taylor is top notch in all areas! - Carlajanisse

Geneva Taylor is top notch in all areas! From the moment we sat together to order my Jeep, through the very long wait process, to delivery, she was proactive and amazing! I couldn’t have gotten through the process without her and can’t imagine ever working with someone else!

Buying my new car here was the best car buying experience - JeepLovingJulie

Buying my new car here was the best car buying experience I ever had. My salesperson, Dylan, was so knowledgeable about the Jeep brand, actually listened to exactly what I wanted in a car, was super patient and helpful with all my questions, was very transparent throughout the process, and followed up to see how things were going after the purchase. He even went above and beyond scheduling an in person meeting with me a week after the purchase to answer more questions I had. Rob and Sara on the finance side were exceptional, too. The facility is immaculate and the waiting area has exceptional amenities. Overall everyone was knowledgeable, friendly, and very committed to making sure I got what I want, my questions were answered, and that I was super happy with my purchase and the total experience. I LOVE my new Jeep Grand Cherokee, will only go to this dealership from now on, and will be recommending this dealership to everyone I know.

I worked with Brian and Sandy in the service department. - Mark B.

I worked with Brian and Sandy in the service department. They were phenomenal! Went above and beyond to get my truck in and out on a busy Monday while understaffed that morning. They could have made excuses and/or made me reschedule. Instead, they still provided excellent customer service. Greatly appreciated. Mark B.

I have not purchased through Jordan yet, but he has been - Andrew Belock

I have not purchased through Jordan yet, but he has been great to work with! I have a unique scenario regarding a Jeep and Jordan has been polite, informative, and responsive. I highly recommend working with Jordan for all of your automotive needs!

I can't thank the team at Westborn enough for the amazing - elyon412

I can't thank the team at Westborn enough for the amazing service on my car! My dealer Mike, who I've trusted for years, was able to get me in to finally fix my passenger window switch that had been broken for months(tried working with my local dealership but was running into issues). I drove all the way from Clarkston to Dearborn because I know the level of service here is always top notch. Mike checked with Josh in parts to make sure they had what I needed, and Josh made the part a priority. Tim, the service manager (another long-time connection), worked with my schedule and made sure a tech was ready for me as soon as I arrived. Marc, my tech, was awesome—quick, efficient, and professional. And a big shoutout to Dave the write-up guy too—can’t leave him out! I honestly don’t know what I’d do without this team. I’ll always buy my cars from Westborn knowing they’ve got my back if anything goes wrong. Thanks again!

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. - JohnR4130

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. I have always received good follow up service. My recent service was last Monday. Myles did a great job scheduling and keeping me informed on timing to completion. Nice work. Thank you. JR

Awesome customer service from the time that I arrived and - rmunn26

Awesome customer service from the time that I arrived and left. Superior customer service from the staff!

Our salesman Bill was a joy to work with, the finance - pj53laws

Our salesman Bill was a joy to work with, the finance process was not, Kept sending us more and more requirements as we fulfilled them instead of giving us a complete list of requirements for the financing, The whole process was tedious and could have been much faster and effeciant, Thanks to Bill's great personality we didn't give up and now we are the proud owners of a safe and reliable vehicle,

We were very happy with our help in leasing our jeep - cathys324

We were very happy with our help in leasing our jeep compass. Everyone was super nice.

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Great experience buying my car at Moore Motors. - Coljoe

Great experience buying my car at Moore Motors. Denny is absolutely the BEST, very knowledgeable and made the whole process super easy! He is definitely the “King of cars”. I recommend anyone looking for a new/used car to check them out, you won’t be disappointed!!!

We have a Jeep Gladiator & love it. The people are very... - Linda

We have a Jeep Gladiator & love it. The people are very friendly & helpful, explained all the operations, love the service. Great Staff! Would recommend this Dealership highly.

Sales are amazing and helpful - Just don't get any - trishh

Sales are amazing and helpful - Just don't get any extended warranties or your Jeep fixed there. The services department is rude (Kate) and seem to lack any knowledge on issues that come up with a Jeep repair. I have been waiting on new doors for a year, as my Jeep started rusting after a year. Service will not update and are hard to communicate with. Get your Jeep fixed anywhere but here!

I bought a Cadillac XT5 at Team Hodges! - beausmom_2000

I bought a Cadillac XT5 at Team Hodges! Our sales person Casey Hill was excellent! He was friendly and resourceful. We didnt feel any pressure and felt very comfortable going through the process of buying a vehicle. Love my new vehicle!

I’ve purchased multiple vehicles from them going back to - MiPolishDon

I’ve purchased multiple vehicles from them going back to the mid 1990’s. Always a pleasant experience and honest. Never gotten a bad deal or bad car in at least 7 transactions. Just purchased a used Jeep Grand Cherokee a few weeks ago. Very pleased!!

Service, pricing and selection is great! And if you are... - Cindy Artis

Service, pricing and selection is great! And if you are looking for the best salesman here, ask for Gale Cvitkovic! Or just Gale, the man of sales!!!

All 5 stars here! - JeepBuyer

All 5 stars here! The buying experience here was very different, no sales pitch and no pressure. Just fair honestly and transparent dealing. Thanks Trey Edwards!

First I would like to say we began using Thelen service - Shelrenae

First I would like to say we began using Thelen service in 2009 and were so happy with their service we used their body shop and went on to purchase a new 2018 Sedona from them. Unfortunately they are not the dealership and service department we were so happy with today. We had the service department troubleshoot and replace both headlight bulbs on our 2018 Kia Sedona. When we had to drive in the dark my wife noticed the driver side light was aiming at the ground. After spending around 150.00 I ended up making the proper repair myself. Then our window on our van was stuck in the down position and it was the actuator that was bad. They told me the cable was stuck inside the motor. I asked for my parts and they took their time finding them. There was no possible way the cable could be stuck in the motor. Per 2 other Kia service departments they stuck us for $400.00 plus in in needed repairs with no consultation. Then after the review phone call and my conversation with the service manager I was going to have the opportunity to receive a call from Mike Thelen which to this point he has not reached out to me.

GREAT EXPERIENCE at the service department today, I was - cdumas1127

GREAT EXPERIENCE at the service department today, I was scheduled to diagnose and repair my RAM tailgate. I arrived and settled in for a likely 1/2 day wait in the lounge. However, Jon (Service Manager) checked it out immediately and realized I only needed a $20 bushing. He installed it, lubricated all the tailgate bearings, and did not charge for his time. I was promptly out the door with my problem solved at a total cost of only $20.

Simple oil change, not much to say about the visit. I... - mdeyarmond

Simple oil change, not much to say about the visit. I was in and out in a half an hour they did their job, I got my oil changed.

Purchased a 1500 Ram Limited! - Jim Van

Purchased a 1500 Ram Limited! Love the truck but better yet was the dealer cooperation with me. Would highly recommend