1,190 Massachusetts SRT Service Centers

For just an oil change it took longer than I anticipated - SMBLANK

For just an oil change it took longer than I anticipated . Took almost two hours

Service was done as scheduled and I was kept informed as - JK7

Service was done as scheduled and I was kept informed as it progressed. Very satisfied

Mike was a good salesman. - mellohandyman

Mike was a good salesman. He took his time with us and was very helpful, kind and courteous

I will continue to do business with Gervais Ford as their - wpduckett

I will continue to do business with Gervais Ford as their staff has proven to be knowledgeable, skilled and honest.

We have had awesome experiences at Herb Chambers Kia of - Susie.Ginsburg

We have had awesome experiences at Herb Chambers Kia of Burlington both buying our car and with service. Excellent communication and prompt service. I cannot recommend it more!

Very pleased with our service at this dealership ! - M. Barrett

Very pleased with our service at this dealership ! Always willing to work with us on any issues with both our Cadenza's! Will always recommend this. Dealership and the Kia brand! Kias are showing up in our neighborhood all the time now!Michael B

A professional service department. - Sjtarmy

A professional service department. Friendly people who explain the service needs in detail. Purchase of my new car went through easily with Tim. He helped me with my decision to purchase with kindness and respect. I would recommend Tim and Metro West for service support and sales to all.

I went in for a oil change at ParkWay Honda and I’m - Shaisha M

I went in for a oil change at ParkWay Honda and I’m leaving with a new car Van went above and beyond and helped me find my new car I had a great experience today and his customer service was great thank you van and team!! I will definitely be coming back in the future

My husband and I have experienced fantastic service from - Debra S.

My husband and I have experienced fantastic service from this dealership since our purchase bk in 2016. We bring our rav in for serv here because we feel they provide honest service and hv proven dependable. Gerry Gorham asked how things were going. Very personable wth great sales expertise. Everyone there seems to wrk together for the cst!!!

I always talk to John with any of my car needs. - Brian Keats

I always talk to John with any of my car needs. He is knowledgeable and very easy to work with.

I like the quality of service and the wait time for my - Rebecca F

I like the quality of service and the wait time for my car when serviced.

The service I received was excellent! - CHERYLGALLANT

The service I received was excellent! Juan was especially great to deal with! Great service

Sean Cho has been helping me with maintenance on my Camry - D from Boston

Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good.

This is my eight Volvo. - Anne F.

This is my eight Volvo. The dealership I purchased the others closed a few years ago. I went to Danvers Volvo for my last Volvo. From the moment I picked up the car I had so many issues and the service is department was horrible. Due to the poor treatment and lack of of appreciation of my being a loyal Volvo owner for 25+ years I had decided as soon as I could I would return my lease and purchased a different make of car. About a month before I was to turn my car in I had a small issue. I had no intention of giving Danvers Volvo any more business so I called Jaffarian Volvo . The Best Decision I made. I was seen that day. While waiting I took a walk around the show floor. I meet Jamie and told him that I had no intention of getting a new Volvo and the reason. He wasn’t pushy but we looked at the new cars. The service was amazing. A bout a week later I decided that I should revisit Jaffarain and called Jaime to make an appt. Jamie asked what I wanted and told me he would send me info on what was on the lot. With in a half hour I had all the info I needed. A few days later I got my new Volvo. Today I returned to Jaffarian Volvo for my 10,000 mile service. I called on Monday and was able to get an appt in two days. I cannot say enough good things about the service member Jonathan . He was so easy to deal with and he kept me updated on my service. I am thrilled I am still a Volvo owner and looking forward to a long relationship with Jaffarian Volvo. If you are looking for a Volvo I would highly recommend Jaffarian Volvo.

Came in for 10k service. - Navid J

Came in for 10k service. Service advisor explained what was included in the 10k service and Approximately How long it would take for the service to be completed And also asked if I had any concerns or questions. While I was there, I also added an additional service To keep my vehicle in tiptop shape. My service advisor was professional, courteous, and even set up a shuttle service so I can get some breakfast. The whole service experience was Exceptional. The service website to make, and modify appointments was very convenient and straightforward. I was able to add the services that I like for my appointment. Overall 11/10. I trust there expertise. What made it even more special, Brendon came and said hello. Thank you!

I have not utilized the service department since it - DONHALESHOUSE

I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience.

Great local dealership! - MW

Great local dealership!!! John took great care of me.I really appreciated the loaner car

It was a nice experience Lisa was very nice to work with - jklelectric

It was a nice experience Lisa was very nice to work with and my van looked clean inside and out.

I took my 2015 Chevy Silverado to have my front brakes - hayswilliams

I took my 2015 Chevy Silverado to have my front brakes replaced. When they where doing the job the noticed that some link was missing on the front passenger side. They took me into the shop to show me. They luckily had the part in stock and replaced it. They where very fare on the price of the missing link and the brake job. The service manager Alex did a great job explaining everything. I would highly recommend McGee GMC for service Thanks again Alex

I thought there was something wrong with my car, but - Maria C.

I thought there was something wrong with my car, but Jacob took care of it. He took care of it and treated me beautifully. I would definitely recommend the service center at Metro West, Acura and Jacob.

Excellent customer service experience! - Joe Kasabula

Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!

Efficient, friendly, not pushy. - STANLEYDOG115

Efficient, friendly, not pushy. It was a nice experience. Options were presented but there was no pressure

Kevin was very friendly and professional! - crow.ss

Kevin was very friendly and professional! Whole experience went smoothly. My salesman Rick was GREAT as was Kevin! Tech who installed my accessories was lights out. Tire tech got me a new wheel lock key also. The whole staff seems to be on the same page, Top notch people and facility. Highly recommended!

Always a pleasure to see the friendly, courteous staff at - happy lady

Always a pleasure to see the friendly, courteous staff at Jannell Ford in Hanover. They take the time to listen and then ensure I understand clearly what has been done w my car. I do not see the mechanics but appreciate their attention to my car maintenance needs. The wait time is never longer than I am told it will be and the customer waiting area keeps me comfortable as I wait. My service advisor Billy kept me apprised of the process throughout my wait.

Chris’s service team was awesome! - Samantha

Chris’s service team was awesome! They diagnosed the problem with my car quickly and its been running awesome ever since!

I've been coming to this dealer for service for years, - cmtaylor55

I've been coming to this dealer for service for years, never had any issues. Very knowledgable sales department too.

The mechanic was terrific. - edwardpreble

The mechanic was terrific. Very knowledgeable and took the time to correct my issues and explain them in detail so I could understand them.

Una larga espera innecesaria, mas de tres horas solo para - Henry Luna

Una larga espera innecesaria, mas de tres horas solo para el cambio de una goma, teniendo una cita previa y habiendo entrado mi carro desde que llegué al taller desde que llegué. Un día antes había ido encargaron la goma para el día siguiente y no fueron capas de llamar para decirme que ya estaba ahí la goma, sabiendo estaba usando una repuesta, tuve yo que llamar, ponían en espera, me pasaban de línea en línea, me cerraban la llamada, cuando pregunté por qué hacen eso, me dijeron que no había quien hablara en español, me encontré extraño por qué las últimas tres personas que me dejaban en espera y cerraban la llamada hablaban en español. No es justo jueguen con el tiempo de las personas.

We are always pleased with our service. - dmbernatchez@gmail.com

We are always pleased with our service. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan.

Earlier this year, I decided to trade my 2021 Tucson - kgalonski

Earlier this year, I decided to trade my 2021 Tucson Ultimate for the 2024 Tucson XRT. Initially, I wasn’t quite sure I had made the right choice since a few features I enjoyed in the Ultimate weren’t available in the XRT. However, after undergoing hip surgery, my perspective shifted completely. The XRT’s running boards (which the Ultimate didn’t have) made getting into the SUV so much easier post-surgery—an absolute game changer for me! I had my first scheduled service appointment a few days ago, and I must say, Jeffrey White and Frank Williamson were both incredibly friendly and helpful. It’s not easy to find such excellent service these days. Jeff took the time to thoroughly explain my service options, especially given my vehicle's low mileage. I was in and out quickly, and I couldn’t be more pleased with the service I received. This service department truly knows how to keep their customers happy and satisfied.