Shawn Hillegass
Asst. Service Manager
Jannell Ford of Hanover
2000 Washington Street Route 53
Hanover, MA 02339
Specialties & Trainings
Ford Certified
Employee Video
74 Reviews
Write a Review74 Reviews of Shawn Hillegass
May 25, 2026
This is the best dealership in Massachusetts! We made our 3rd purchase there and would never go anywhere else. The service and employees are phenomenal. They are friendly and professional. Th We made our 3rd purchase there and would never go anywhere else. The service and employees are phenomenal. They are friendly and professional. They actually listen to your needs and provide the best service to get you into a vehicle that suits both you and your needs. Eddie is wonderful. We have dealt with him each time we purchased a vehicle. More
Other Employees Tagged: Eddie Clark , Michael Klein and Billy Hoyle
April 17, 2026
I've been doing both commerial & residential business with Jannell for over 30 years. Iit's a family owned business that treats you like family. I always found there sale prices competitive and there wo with Jannell for over 30 years. Iit's a family owned business that treats you like family. I always found there sale prices competitive and there work excellent. Thank you for being there. More
Other Employees Tagged: William Roderick, Joseph Clapp, Jack Bresnahan, Shaon Simpson, Jillian Clapp, Eddie Clark
December 04, 2025
I had my F150 serviced here while I waited. Oil change, tire rotation and check the belt that was squeaking on start up. I had an 8:00am appointment and was out the door by 8:30. Thank you very Oil change, tire rotation and check the belt that was squeaking on start up. I had an 8:00am appointment and was out the door by 8:30. Thank you very much More
Other Employees Tagged: Shaon Simpson
November 24, 2025
Using mobile service is a game changer. Not having to worry about getting the vehicle to the dealership, waiting for it to be completed and then getting it back changes everything they sho Not having to worry about getting the vehicle to the dealership, waiting for it to be completed and then getting it back changes everything they showed up at the house on time, changed the oil, topped off all fluids, rotate the tires and gave me a completed checklist pretty sweet as I continued on my day doing my normal activities uninterrupted. Highly recommend. More
Other Employees Tagged: Shaon Simpson
June 19, 2025
Harry was great to work with. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier. More
Other Employees Tagged: Shaon Simpson, Harry McDougall
May 15, 2025
Just purchased our 4th vehicle from Jannell Ford. This dealership has a large selection of vehicles to choose from. Sales people are helpful and knowledgeable. The Service center employees are respon This dealership has a large selection of vehicles to choose from. Sales people are helpful and knowledgeable. The Service center employees are responsive. Finance employees explain the purchasing $ process. Parts department employees are available. If a ride is needed, there is a courtesy driver. Enjoying my new 2025 Ford Explorer! More
Other Employees Tagged: Jack Bresnahan, Shaon Simpson, William Hoyle
November 25, 2024
I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More
Other Employees Tagged: Shaon Simpson , Lucas
November 21, 2024
The best service department. Always kind and helpful. They keep the vehicles clean. So thank you Always kind and helpful. They keep the vehicles clean. So thank you More
Other Employees Tagged: Shaon Simpson
November 14, 2024
I very pleased with my purchase and would recommend Jannell Ford to my friends and family!! Jannell Ford to my friends and family!! More
Other Employees Tagged: William Roderick, Wilfredo Bermudez
July 30, 2024
Excellent customer service. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. More
Other Employees Tagged: Shaon Simpson, Jillian Clapp, Eddie Clark, Charlie Seibert

