6 Massachusetts Acura Dealers

I visited several dealers in my new car quest. - chibbyd

I visited several dealers in my new car quest.By far the experience at Acura of Auburn was the most memorable (I made a purchase)Erica went out of her way to help me feel that I was not just a customer.. It was absolute pleasure working with her and the dealership. Thank you for all you and your staff accomplished (I was driving the same vehicle for 15yrs I purchased 3 of them) and was not an easy customer..so again job well done!!

I purchased my 2024 Acura RDX on October 22nd and have - will13005

I purchased my 2024 Acura RDX on October 22nd and have been very satisfied with the purchase. When I arrived to Metro West Acura I had no intention to purchase the RDX on that day. My sales Rep Stephanie Pimental was so helpful and professional answering all my questions and request that I end up making the deal. Feeling confident that I made the correct decision. I highly recommend Stephanie and not only thru the purchase was so helpful but since then I have contacted her a few times asking her questions on my vehicle and she is prompt with answering and assuring me I am taken care of.

The team was very helpful and fully explained the issues - weinberg_e

The team was very helpful and fully explained the issues with my car so I could make informed decisions

I recently brought my car in for routine maintenance and - chnshm9

I recently brought my car in for routine maintenance and had the pleasure of working with Francis. Having dealt with service advisors from several dealerships across different brands, my experiences have ranged from disappointing to just okay. However, my interaction with Francis was a refreshing change in the best possible way. He struck the perfect balance between being informative and maintaining an awesome attitude throughout the process. For the first time, I left a dealership feeling genuinely impressed by both the service and the experience. Acura of Boston is lucky to have him on their team and I look forward to the opportunity to work with him again in the future.

Poor customer service resolution for price misquoted over - Dmitriy

Poor customer service resolution for price misquoted over the phone. General Manager doesn't value customer feedback and is ready to lose customer over $250 issue.

Our Salesman was Aaron Maldonado. - Kristin

Our Salesman was Aaron Maldonado. He provided excellent customer. He was very down to earth and welcoming. I would deal with him again and again. Very knowledgeable of the cars features.