Erica Santana

Johnny was very easy to work with, no high pressure sales tactics and very knowledgeable. Very personable and would highly recommend! tactics and very knowledgeable. Very personable and would highly recommend! More

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I had a great experience purchasing a Acura at Acura of Auburn MA. Leo and Erica were very helpful and professional. We are super happy with our new vehicle. Auburn MA. Leo and Erica were very helpful and professional. We are super happy with our new vehicle. More

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List was very helpful in helping us to purchase a new car. The finance operator was also very helpful. Very friendly staff. car. The finance operator was also very helpful. Very friendly staff. More

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Leo and the team were so helpful - the experience was so smooth and were so happy with our new car! smooth and were so happy with our new car! More

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Leo and Keith were wonderful to work with. Very easy to talk to and not too pushy. They help me when I thought no one could. I got approved easy and fast for a car loan. Thank you Leo !!! Very easy to talk to and not too pushy. They help me when I thought no one could. I got approved easy and fast for a car loan. Thank you Leo !!! More

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I had the absolute BEST experience at Acura of Auburn! From start to finish, the entire process was smooth, stress-free, and honestly one of the easiest car-buying experiences I’ve ever had. The team went From start to finish, the entire process was smooth, stress-free, and honestly one of the easiest car-buying experiences I’ve ever had. The team went above and beyond to make sure I felt comfortable, informed, and taken care of every step of the way. A HUGE thank you to Leo and Keith for their incredible support, patience, professionalism, and genuine kindness throughout this entire process. They truly made everything so simple and seamless. You can tell they genuinely care about their customers and work hard to give the best experience possible. If you’re looking for a dealership that treats you with respect, honesty, and exceptional customer service, Acura of Auburn is the place to go. I’m beyond grateful for all their help and couldn’t be happier with my experience. Highly recommend to anyone looking for top-tier service and an amazing team! More

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I honestly was not looking forward to the process of buying my son’s first car, but the experience ended up being great and very low pressure. I purchased a used Honda, and Leo was knowledgeable, friend buying my son’s first car, but the experience ended up being great and very low pressure. I purchased a used Honda, and Leo was knowledgeable, friendly, and helpful throughout the entire process. He was easy to communicate with, answered my questions, and made the experience much less stressful than I expected. Overall, I’m very happy with both the experience and the car. More

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I visited several dealers in my new car quest. By far the experience at Acura of Auburn was the most memorable (I made a purchase)Erica went out of her way to help me feel that I was not just a cu By far the experience at Acura of Auburn was the most memorable (I made a purchase)Erica went out of her way to help me feel that I was not just a customer.. It was absolute pleasure working with her and the dealership. Thank you for all you and your staff accomplished (I was driving the same vehicle for 15yrs I purchased 3 of them) and was not an easy customer..so again job well done!! More

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This is my second time buying a car from this dealership, the staff goes above and beyond to help and Don Heath and Erica Santana are amazing and make the car buying process smooth and easy! Thank You Acura the staff goes above and beyond to help and Don Heath and Erica Santana are amazing and make the car buying process smooth and easy! Thank You Acura Auburn , Don , And Erica! More

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The service team is like a well oiled machine with all it’s cogs working in a unified fashion. Whether it be Joe the Service manager, GeriLynn, Reynaldo, they are there to listen to your concerns and corr it’s cogs working in a unified fashion. Whether it be Joe the Service manager, GeriLynn, Reynaldo, they are there to listen to your concerns and correct the problem or make the service interval as smooth as possible. I’m a 20 year veteran of this team and have gone so far as to recommend other Acura and Honda owners to this Award Winning dealership. They’re not your typical service department, they’re much more. More

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