17 Maryland Subaru Dealers

I cannot thank Luke enough for being kind, friendly, and - K.Molloy

I cannot thank Luke enough for being kind, friendly, and turning a nightmare car buying experience at other dealerships into a smooth and seamless event that was completed in 1 afternoon. If you are not a fan of the typical pushy salesmen and want someone down to earth, please reach out to Luke at Herb Gordon Subaru!

Samantha is excellent as a salesperson; pleasant, - toroam728

Samantha is excellent as a salesperson; pleasant, knowledgeable and courteous. She was involved in every detail of the sale, and made sure we were totally satisfied, even after the sale.

Heritage Subaru was a pleasure to deal with. - freeland.hs

Heritage Subaru was a pleasure to deal with. Very fair price. Sumbal Babar provided great service.

Me experience was great here. - Anthony David

Me experience was great here. Every staff member was nice and professional. Mr. Joe Kostecki helped me throughout the whole process. Super easy and had the car I wanted in a flash

Bryan was extremely patient and helpful! - scastrogolf

Bryan was extremely patient and helpful! We went through a few options and then after that we were able to seal the deal on the car of my dreams!

I was not your typical customer, but Ellie handled me - SPEIERPM

I was not your typical customer, but Ellie handled me very well. It was nice to work with Marissa again. Both do the dealership proud.

Excellent customer service and my sales representative - cwhitehead

Excellent customer service and my sales representative was excellent. She should be in my opinion the sales person of the month.

I appreciate the attention and patience with my questions - jmacias629

I appreciate the attention and patience with my questions throughout purchasing the new car process.

The most professional, delightful, and helpful car - Saintgeorgieman

The most professional, delightful, and helpful car dealership personal in the state of Maryland or East Coast.

Great dealership. - TR

Great dealership. I’ve bought and serviced my Subaru at this location. They’ve been awesome

Solid, prompt and VERY friendly service. - Bmore used car owner

Solid, prompt and VERY friendly service. As probably with any dealership, watch out for and ask about junk fees with quote. They change the price pretty fast and significantly.

This team goes out of there way to not only help but - Lois

This team goes out of there way to not only help but explain. They are polite and and I can say I have never had an issue. They always act in my best interests

Tamara Metz was super to work with and went the extra - RC

Tamara Metz was super to work with and went the extra mile to get the Forester Limited in the color that I wanted. She was very knowledgeable and patient. The day of the transaction she made it easy with no high pressure. She also introduced me to all members of the service department.

I had an amazing experience buying my new wonderful 2024 - pameverett

I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answered all my questions and kept me in close contact with the financing of my car. I bought the car online and he even drove the car to my house since I live out of state. I would highly recommend his as buying agent and I G Burton Glen Burnie, MD. Vik was personable, understanding and very pleasant to work with at all times.

COULDN'T SAY ENOUGH GOOD ABOUT SALES REP KEEDON SALES - staceylilly319

COULDN'T SAY ENOUGH GOOD ABOUT SALES REP KEEDON SALES MANAGER MAX AND FINANCE MANAGER DANIEL!!!! I was in a bad spot with my car being wrecked and having a hard time with the gap insurance paperwork, keedon called me and blocked out time to sit down and help me get everything I needed to send to them. (530 pm) Max helped me with everything. then after all that was done helped me pick out a car. ALL 3 GUYS STAYED TILL AROUND 10PM GETTING EVERYTHING DONE FOR ME SO THAT I COULD DRIVE HOME THAT DAY!! ! I didn't expect to leave with a car that night. THIS IS MY 2ND CAR I GOT WITH THEM. THESE GUYS TRULY GO ABOVE AND BEYOND TO HELP YOU!!! JESSICA in the auto shoppe is also TRULY AMAZING. my last car my son blew 2 of my tires and I called her I didn't have an appointment but she told me to have it brought in and she will take care of it right then!!! I WOULDN'T GO ANYWHERE ELSE!!!!!

William " Trei" was my sales consultant and he was - jasoncatanzariti

William " Trei" was my sales consultant and he was absolutely amazing. I was very pleased with the entire purchasing process from start to finish. I am a former car sales consultant so I kind of know how the process goes and I wasn't looking forward to the process of haggling and negotiating but I was all prepared to do so. Shockingly, Trei came to me with a great price right from the start and a great trade in value on my current vehicle as well. I was never lowballed in any point of the buying process and thought the original deal they worked up was very fair for both sides. This is my first Subaru and my first purchase with Jones. I am extremely impressed with my new Ascent. I simply love it. Thank you to everyone involved in my sale. I believe that I am a Subaru owner for life now and I will absolutely buy everyone from this dealership! I am hoping that the service department is equally good as the sales department. Definitely look past the 2 one star reviews to the right. One has nothing to do with the dealership itself, it is an MVA issue and the other is common practice through all dealerships.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.