17 Maryland Subaru Dealers

Ansley Ratnayake was very thorough in describing all - bobcarback

Ansley Ratnayake was very thorough in describing all features and technologies in our new Outback. Very impressed with everyone at Heritage Subaru.

I was looking for a used subaru. - steve_michele

I was looking for a used subaru. I met Joe Kostecki, very knowledgeable salesman, professional, not aggressive, instructed me on all I needed to know about subarus, and the technology. Joe knew I was gathering information the first time I met him, he even instructed me on what to look for on other subarus if I look at others, including the carfax info. Now my plan was to go and look at other cars at different places. Meeting Joe, I was so impressed that he was not " aggressive " and his knowledge was impressive. I know it's his job but he takes his job seriously and does it well. I called him that night to schedule another look at a car the next day with my Dad. Needless to say I bought the car. I will recommend Joe to everyone that is looking for a car. Joe, thank you for all your help, and Gateway Subaru is lucky to have you.

I was very happy with Matt my sales person. - karen.couvillon

I was very happy with Matt my sales person. We bought a Forester. We shopped very thoroughly and feel we received an excellent deal.

Very attentive to details and very patient with customer. - pjsunroom

Very attentive to details and very patient with customer. Seemed knowledgeable about vehicles. She was able to explain each phase of the process and offered her availability if I had.any questions after I left the dealership.

Queen was fantastic to work with and helped me with - jennifer

Queen was fantastic to work with and helped me with everything I needed!!! and she a baddieee!

Ezechial was extremely helpful and very patient while - pvdk

Ezechial was extremely helpful and very patient while explaining the various options and apps on my new Forester. I am not very tech savvy and really needed the customer care he provided!

The most professional, delightful, and helpful car - Saintgeorgieman

The most professional, delightful, and helpful car dealership personal in the state of Maryland or East Coast.

Great dealership. - TR

Great dealership. I’ve bought and serviced my Subaru at this location. They’ve been awesome

Amazing service, always attentive to your needs. - Dale and Lori Trotter

Amazing service, always attentive to your needs. We actually moved from the area and return (5 hr drive) to give them our business. Absolutely wonderful

They were very friendly and helpful. - bomoore60

They were very friendly and helpful. Would differently shop.there again. Salesman was friendly and knowledgeable.

They keep delivering a great buying experience! - Chris_K_Frederick_County

They keep delivering a great buying experience! I’ve bought three cars from them over the last 12 years, and have no regrets or concerns whatsoever. Just pleasant, professional experiences.

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

I had an amazing experience buying my new wonderful 2024 - pameverett

I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answered all my questions and kept me in close contact with the financing of my car. I bought the car online and he even drove the car to my house since I live out of state. I would highly recommend his as buying agent and I G Burton Glen Burnie, MD. Vik was personable, understanding and very pleasant to work with at all times.

All the staff are wonderful and informative. - sherry

All the staff are wonderful and informative. The service department is excellent and makes bringing your car in for service easy.

William " Trei" was my sales consultant and he was - jasoncatanzariti

William " Trei" was my sales consultant and he was absolutely amazing. I was very pleased with the entire purchasing process from start to finish. I am a former car sales consultant so I kind of know how the process goes and I wasn't looking forward to the process of haggling and negotiating but I was all prepared to do so. Shockingly, Trei came to me with a great price right from the start and a great trade in value on my current vehicle as well. I was never lowballed in any point of the buying process and thought the original deal they worked up was very fair for both sides. This is my first Subaru and my first purchase with Jones. I am extremely impressed with my new Ascent. I simply love it. Thank you to everyone involved in my sale. I believe that I am a Subaru owner for life now and I will absolutely buy everyone from this dealership! I am hoping that the service department is equally good as the sales department. Definitely look past the 2 one star reviews to the right. One has nothing to do with the dealership itself, it is an MVA issue and the other is common practice through all dealerships.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.