20 Maryland Hyundai Dealers

David was absolutely amazing throughout the entire car - ruiz.michelle94

David was absolutely amazing throughout the entire car buying process! He was extremely helpful, patient, and answered every question we had without ever making us feel rushed. He gave us a full rundown of all the car’s features and made sure we understood everything before making our decision. Most importantly, he genuinely cared about making sure the car was exactly what I needed and wanted. The whole experience felt smooth, stress-free, and enjoyable because of him. I highly recommend working with David if you’re looking for someone knowledgeable, honest, and truly dedicated to helping his customers!

Quick and easy buying process for the purchase of my used - stilles

Quick and easy buying process for the purchase of my used Sonata. The salesperson was great!

I received very good customer service from this - Mukurumuthubi

I received very good customer service from this leadership. They take time to listen to the customers needs

Good experience buying a new vehicle from them. - Ted Y

Good experience buying a new vehicle from them. Would recommend to anyone looking for a new Hyundai

"Nice and clean facility with clear communication, but - Soon

"Nice and clean facility with clear communication, but overpriced service." The facility itself is nice and clean, and the staff provided clear communication throughout the process. However, I am not satisfied with the service pricing. I own another luxury SUV that is more expensive than my Elantra. When I’ve had similar services performed at that brand's dealership, the total was actually less than the estimate Hyundai provided. Because of the high cost, I had to decline some of the recommended services and only proceed with what I wanted to proceed at Hyundai. It makes no sense why servicing an Elantra would be more expensive than a higher-end vehicle. While I am happy with the quality of service provided and will continue to visit for certain needs, I will be taking my car to a different local shop for other required fluid exchange services due to these high costs.

Jonathan was awesome. - Kimg

Jonathan was awesome. His customer service was top notch. I would highly recommend this dealerships service department.

Have negotiated car purchases for many years. - spartannu

Have negotiated car purchases for many years. Fitzgerald is light years ahead of any other dealer

Such a great place to go. - shadowpkingsley

Such a great place to go. We bought our first Jones vehicle in 2020 and still have it. Last Sept 2023, we brought my cousin and he got a car. Just went back today 3/20/24 and within a couple of hours left in a brand new 2024 Hyundai Tucson with 19 miles on it. This was a gift for my Mother and she LOVES it. Parked in driveway and handed her the keys. A special thank you to Alyson who helped me out on the Facebook Messenger (I responded to one of their facebook ads) and to Michael T Stender, the salesman who was literally at the door when I parked and got me in and out, the finance dept and Peter who handled the paperwork.

Sammy was an excellent sales representative. - sdade02

Sammy was an excellent sales representative. He was detailed and thorough in explaining the features of the vehicle of my choice. He was professional and has a nice personality. I would recommend him to my family and friends.

Great sales if you come prepared. - Dancing Queen 7

Great sales if you come prepared.Need to work on wait times. Other than that it was great service. Definitely recommend shopping here for a call.

They met our price requirement and were super nice the - Dbensonjr2

They met our price requirement and were super nice the whole time we were there.

They were great to work with! - gburdette

They were great to work with! I would recommend them to my friends and family.

The service at this location was courteous professional - robjvaughn

The service at this location was courteous professional well informed and very hospitable,my service representative Jervon

My car needed a part that was back ordered for an - Steven

My car needed a part that was back ordered for an indefinite amount of time. Sarah did an excellent job keeping me updated on the status of my repair and ensured I had a loaner that could fit my family’s needs. Great customer service!

I had extensive work that needed to be done. - mmturner17

I had extensive work that needed to be done. I reviewed the proposed work, and I received the level of detail that I expected.

Our experience purchasing a new car was excellent! - jenn4171

Our experience purchasing a new car was excellent! Highly recommend (salesperson) Steve and this dealership!

At third service interval (~22K miles) on my Palisade, - thea

At third service interval (~22K miles) on my Palisade, service advisor told me "Hyundai recommends a four wheel alignment which will be $275, would you like to schedule that today?" That was when I was checking in and no one had even driven the car...I did not make a scene and replied "no". Great job Pohanka Service Department! Today, I went in to parts for an oil filter and an in-cabin air filter, the parts guy came back and told me that would be $91...I asked for a breakdown and he told me the in-cabin was $70 and the oil was $21; I walked out. OEM parts (check any Hyundai dealer that sells on-line) and the highest I found were $28.75 and $10.15 respectively (not including $15 shipping). So, adding in 6% MD sales tax, Pohanka was upcharging me no less than 82%. Way to go Pohanka Parts Department! I am sure the dealer will respond that somehow I am mistaken and how much they value their customers, I am not and apparently that value is very little.

Great experience buying our new 2024 Hyundai Palisade at - lillian.potter

Great experience buying our new 2024 Hyundai Palisade at Preston Hyundai. Quick, straightforward negotiation, transparent pricing, knowledgeable sales staff, incredibly organized finance manager, quick process. The whole thing took 24 hours from us contacting them about the vehicle to driving off the lot. Could not be happier, would definitely recommend to anyone.

Please check your warranty package if you purchased a new - angry customer

Please check your warranty package if you purchased a new vehicle from Pohanka Hundai be certain that you have the manufacture warranty. I purchased a new vehicle and I had EG Assurance with five warranties I didnt have the manufacturer warranty. And all of the warranties my signature was forged.