Luis Reyes

Staff worked extremely hard to find the exact vehicle I desired. They explained all the features of my new vehicle and made sure I was comfortable with everything. Funding options were reviewed & it was a desired. They explained all the features of my new vehicle and made sure I was comfortable with everything. Funding options were reviewed & it was a quick, easy process. More

by pattidrager Verified Customer Verified Customer

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I didn’t give Dennis Dawson any stars because I honestly I have no idea who he is. My wife and I had a smooth, pretty stress-free experience. Luis Reyes and Dom Young did a great job. I would buy another I have no idea who he is. My wife and I had a smooth, pretty stress-free experience. Luis Reyes and Dom Young did a great job. I would buy another vehicle from Ideal Hyundai. More

by mark_boisseau Verified Customer Verified Customer

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Pleasant and easy to work with. Not pushy. Minimal amount of time was actually spent at the dealership. Would buy from them again. Not pushy. Minimal amount of time was actually spent at the dealership. Would buy from them again. More

by theglaesers5 Verified Customer Verified Customer

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Hyundai was a great dealership experience. Had been car shopping for a few days and Luis made my visit to Hyundai really easy, pleasant and an absolute success. Had been car shopping for a few days and Luis made my visit to Hyundai really easy, pleasant and an absolute success. More

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The dealership did a great job with helping us find a new car! They were very helpful! car! They were very helpful! More

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Luis is the consummate professional, Prompt to reply, clear communicator and accurate to his word, negotiations and correspondence. clear communicator and accurate to his word, negotiations and correspondence. More

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Great experience, just wish I had more options in colors of cars to choose from. There was only one available that fit my budget. If I’m spending the money for a brand new car I want options. Other than tha of cars to choose from. There was only one available that fit my budget. If I’m spending the money for a brand new car I want options. Other than that experience was great! More

by kfisher7989 Verified Customer Verified Customer

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First, I want to say that our initial impression was outstanding—everyone was very nice, helpful, and informative. However, we’ve experienced several issues since picking up our vehicle. Louis followed outstanding—everyone was very nice, helpful, and informative. However, we’ve experienced several issues since picking up our vehicle. Louis followed up the Monday after our purchase, and we asked about the second key fob and financing paperwork so we could confirm when our first payment is due. We were told this information would be provided on a USB drive, but we did not receive one. Louis said he would send both the USB and key fob. A week later, after not receiving any updates, we called to check on the status. At that time, we were informed that our financing had not been finalized and that additional items were needed, including two references and my most recent pay stub. We promptly emailed this information. Later that same day, Louis mentioned to my husband that he would need to order the key fob because it could not be located, which was surprising as we believed this had already been addressed. We also discovered that our insurance had not been contacted, and we were told not to worry because coverage was tied to the temporary tag. It has now been several more business days with no updates. At this point, it feels like once we drove off the lot, everything stalled. I’m struggling to understand how financing has not yet been finalized more than a week after the purchase. I understand everyone is busy, but clearer communication and follow-through would be greatly appreciated. Please contact me at your earliest convenience to provide an update. Thank you, Michelle Frock More

by mfrock68 Verified Customer Verified Customer

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I really want to shout out Luis, my car salesman. He was very patient with me as this was a 8 month long ordeal. I kind of strung him along until I was ready and he was nothing but kind the whole tim He was very patient with me as this was a 8 month long ordeal. I kind of strung him along until I was ready and he was nothing but kind the whole time. I really appreciate him and he’s become a friend. More

by Sam Gary Verified Customer Verified Customer

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Luis Reyes was my salesman. Very helpful with the trade and buying experience. I would recommend him to others. Very helpful with the trade and buying experience. I would recommend him to others. More

by Paulbrodriguez Verified Customer Verified Customer

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