My Mazda 6 is being serviced at your location. - Paula Harrell
My Mazda 6 is being serviced at your location. My husband was speaking with Lorraine this morning, I overheard that conversation. Before the discussion was over I had to talk to Lorraine for a moment to tell her what a great job she was doing; Lorraine's customer service skills & talent are by far one of the absolute best I've ever encountered. She is indeed a gem for the Paretti team & I wanted to make sure she knew that, and if she'd said anything that had upset my husband or myself, it would only be known by the 3 of us but I was so impressed with her, I WANT EVERYONE TO KNOW! Lorraine deserves to be recognized in every way possible; she's THAT GOOD! Paretti is top-notch at everything they do and needs to know that she is one of the best of the best!!! Please thank her again for being who she is and being so good at what she does for the Paretti team and your customers. I was smiling after I spoke with her and am still smiling as I write this; that's not only rare but almost unheard of in my experience; Lorraine is simply the BEST!
Thanks to all,
Paula Harrell
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