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Walt Massey Chevrolet Franklinton - Service Center

Franklinton , LA

5.0
10 Reviews
Call Service Center (866) 436-5982

10 Reviews of Walt Massey Chevrolet Franklinton - Service Center

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July 02, 2025

Fast and friendly service. Did a great job. Truck runs better than new. Will be back. More

by DANIELJACOBM
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
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Jul 02, 2025 -

DANIELJACOBM responded

Thanks for the great service and transportation.

July 02, 2025

Fast and friendly service. Did a great job. Truck runs better than new. Will be back. More

by DANIELJACOBM
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 02, 2025 -

DANIELJACOBM responded

Thanks for the great service and the transportation.

July 02, 2025

When I called about my power train warranty they told me exactly how to proceed. Because my car would not start. They were very professional when they repaired my vehicle. Thanks More

by ljtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad we could help guide you through the warranty process and get your vehicle back up and running. It’s great to hear our team was professional and supportive throughout—thank you for sharing!

June 30, 2025

Good Good good good good good Good good good good good good good good good good More

by sippycup2008
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 01, 2025 -

Walt Massey Chevrolet Franklinton responded

We’ll take all the “goods”! Thanks for the positive vibes—we’re glad you had a great experience!

June 29, 2025

Very kind and caring. Goes out of their way to explain what needs to be done to my vehicle. More

by Barmour51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear our team took the time to explain everything and made you feel cared for. That’s the kind of service we’re proud to provide!

June 23, 2025

Service was great. I was informed the whole way through the time my truck was being serviced. I like the print out after to inform me of future services coming due. More

by Chad P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad you had a great experience and felt informed throughout the entire visit. The service printout is a helpful tool, and we’re happy to hear it added value to your visit. Thanks for trusting us with your truck!

June 12, 2025

Great employees and great service, everyone did a great job. Rate 10/10! No regret More

by DAYSHAWNHARRIS1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Walt Massey Chevrolet Franklinton responded

We love hearing this! It means a lot to know our team delivered a 10/10 experience. We’re grateful for your support and glad you have no regrets—come see us again anytime!

February 27, 2025

She is my mom but has sold me like 10 cars in the last years,wouldn’t go to anyone else.She is kind and helpful and the best at what she does.Go mom More

by maryann_sapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Lamonte, Kenny Bradley
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Feb 27, 2025 -

Walt Massey Chevrolet Franklinton responded

That’s fantastic! We’re proud to have her on our team—she truly is the best at what she does. Thank you for your loyalty and support!

February 03, 2025

Emily Martin did a phenomenal job helping me purchase a vehicle. I highly recommend her to other potential buyers! More

by mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words! We're so glad to hear that Emily provided a phenomenal experience during your vehicle purchase. Your recommendation means a lot, and we appreciate your support. Enjoy your new vehicle!

January 24, 2025

I trusted Walt Massey not only with the purchase of a new truck but also with the scheduled maintenance and have been extremely pleased with their attention to the customer experience. More

by natemurr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larrilyn Hickman, Michelle Lamonte
Report | Print
Jan 25, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for trusting Walt Massey with both your new truck purchase and your scheduled maintenance. We're thrilled to hear that you're extremely pleased with our attention to your customer experience. Your satisfaction is our top priority, and we appreciate your continued support!