In my previous review, I expressed disappointment with - MomDaughter
In my previous review, I expressed disappointment with some specific things that occurred during our transaction. I want to say that, to my pleasant surprise, Legacy Ford's client advocate reached out to talk to me regarding the interaction. After a long discussion and a couple of clarifications, Michelle looked into the situation and a mutually agreable solution was reached to make things right. With this interaction, as well as an unexpected personal apology from the salesman, I am now willing to state that Legacy Ford is a dealership I would recommend to others. I would also say that, if you are unclear about something in the process, ASK QUESTIONS.
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