Oxmoor Hyundai

Christian Williams was great! Very knowledgeable about the vehicle. He did not pressure us and once we decided to purchase the vehicle he had it ready to go the next day on time j Very knowledgeable about the vehicle. He did not pressure us and once we decided to purchase the vehicle he had it ready to go the next day on time just like we ask. Very efficient. Everyone at the dealership was very helpful. More

The dealership was clean and all people were excellent and professional to work with in selling us a vehicle. and professional to work with in selling us a vehicle. More

Sales representative Mark Skaggs was very professional during our visit. We lost a vehicle as a result of our procrastination. Mark was working with us on a previously owned vehicle but another untitled v during our visit. We lost a vehicle as a result of our procrastination. Mark was working with us on a previously owned vehicle but another untitled vehicle arrived and we decided to purchase it. More

The online sales manager and sales person were great. They rushed the vehicle through service to have it clean and ready for me. When it came time to talk prices, the GM - Hana Choi- was aggressive, col They rushed the vehicle through service to have it clean and ready for me. When it came time to talk prices, the GM - Hana Choi- was aggressive, cold, and refused to budge one penny on the price listing of the vehicle. She ruined the experience for me. She claims you have to pay $600 for a special services fee for oil changes and services whether you need or want it. I live 3 1/2 hours away and will not be back in the area to ever utilize it. They stated they legally could not remove it, yet refused to lower the price of the vehicle by that amount or raise the amount of money they were giving for my trade in to make it fair. The GM then told me that they "already gave me more money for my trade in." Stating they gave me $1000 more for it than they should, when there was no prior negotiating on my trade price and it was the first and only offer they had given me for it. She made me feel threatened to take it or leave it, but they were not negotiating at all. It took many hours at the dealership to get everything squared away. My sales person was dealing with 3 sales at the same time and we had to keep waiting for our turn, making us feel like we were just a number and the sale was unimportant to them. Several locals at a nearby restaurant also told me that they are known for not negotiating at all and recommended going to Lexington to purchase a vehicle. Not sure if I would ever buy from here again. More

David “Kimmi” was professional, knowledgeable, and patient. He did everything he could to try to meet my needs, even though I didn’t buy I would recommend his services to anyone in the market for a ne patient. He did everything he could to try to meet my needs, even though I didn’t buy I would recommend his services to anyone in the market for a new car. More

Very helpful and knowledgeable about all information needed to understand the process of learning a new system needed to understand the process of learning a new system More

Great experience. Gage (Sales Person) was patient with all our questions and had us lined up and out the door with a new vehicle in a timely manner, even had red ribbo Gage (Sales Person) was patient with all our questions and had us lined up and out the door with a new vehicle in a timely manner, even had red ribbon on our new car. Trey (Deliver Expert) went through all the vehicle features before we left and even wore white gloves while working through the screens, buttons, etc. We are still working through issues with Bluelink but the on-line help has been great. More

I took my ‘21 Sonata in for a service recall. It has been a great car with absolutely no other issues. The entire service department was friendly, knowledgeable and willing to assist. Since I had It has been a great car with absolutely no other issues. The entire service department was friendly, knowledgeable and willing to assist. Since I had been considering an SUV, I thought I would look at the ‘26 Santa Fe after I dropped off the Sonata. I had every intention of just “looking”, but after driving the Santa Fe and seeing the amount of space and features, we decided to take advantage of a current sales offer. Tre went to work for us and got the best price for the Sonata and the Santa Fe. Robert in Finance, enthusiastically tried to offer us a warranty package, but as we explained, after previously owning three Hyundai products and Hyundai’s great warranty, we wouldn’t be buying another one if we had issues with them. In the end, Jameson patiently took the time to show us some of the many, many features on the Santa Fe. Overall, the entire day was enjoyable experience. More

I have nothing but high praise for the team at Oxmoor Hyundai. Our daughter is a student in Louisville and unfortunately had an accident that resulted in her car being totaled. The Oxmoor Team pulled t Hyundai. Our daughter is a student in Louisville and unfortunately had an accident that resulted in her car being totaled. The Oxmoor Team pulled together and worked with us remotely (we live in Michigan) to find the right car at a fair price, and got her back on the road. Our previous experience with Oxmoor was through the service department, which is absolutely top shelf in all ways. More

Mark and Nijah did a great job presenting me options and we would up buying the Mercedes GLA 250 in 2 quick trips. Good finance staff as well...the entire process was painless and I would buy another from we would up buying the Mercedes GLA 250 in 2 quick trips. Good finance staff as well...the entire process was painless and I would buy another from Oxmoor Hyundai. More