665 Kentucky Used Car Dealer/1000 Service Centers
Big M is awsome they treated me like I was family very - teddyjcpompeo
Big M is awsome they treated me like I was family very kind and respectful
Top Reviewed Service Specialists At This Dealership
Service Manager
I would like to thank Landon Way, and the tech. - Lkuester1
I would like to thank Landon Way, and the tech. and the Dealership on the excellent service my wife and I received at the dealership on 4/3/25. We were traveling thru the area and picked up a nail in one of our tires. I stopped by shortly after the service dept. opened. Landon got me in and repair was done quickly. Thank You All
Assistant Service Manager
The services department made time to get car repaired - Fuzz
The services department made time to get car repaired before wife would need it for bady setting
Outstanding service, clean facility, friendly advisors, - SCOTT.ALBERTSON1
Outstanding service, clean facility, friendly advisors, knowledgeable advisors, fast and affordable service, detailed checklist regarding my vehicle.
Great and very prompt but a little pricey To me$100 for - CHARLESKNIGHT632017
Great and very prompt but a little pricey To me$100 for an oil change and a rotation
Great service that was timely and answered any questions. - Cbeckett
Great service that was timely and answered any questions. Am pleased and will return after next 5, ooo miles !
ASM
We have done business several times with Newton (since - jpeggie51
We have done business several times with Newton (since before it was Newton) and have had good experiences with all the staff. Shelby is the greatest! She is very knowledgeable and patient and still answers questions when I have them.
Service Advisor
Parts Manager
Great service extremely slow. - tommyturner23
Great service extremely slow. Appointment was at 8:15am, vehicle was finished at 330pm for tires, alignment and oil change.
Ana is a great asset to the company. - Chevyguy
Ana is a great asset to the company. She was well informed on every question I had. Definitely would recommend her to anyone looking to buy!
Ryan was kind and didn't rush me. - joyce211.bw
Ryan was kind and didn't rush me. He explained everything to me regarding payment/monthly rate. The information regarding the instructions how it work.
Will Clark deserves a 5 star rating. - Skutter
Will Clark deserves a 5 star rating. I'll admit it started out rocky but I can now say he is a great person to work with😊
Very professional, courteous, and informative. - syoung4008
Very professional, courteous, and informative. The service manager was attentive, and communicated clearly with me through the service visit.
Awesome job they did great place to go get a vehicle and - johnny.walker
Awesome job they did great place to go get a vehicle and great people to be around.
Customer Relations
Customer Success Advocate
Thanks Darrell! - ERG
Thanks Darrell! We received excellent attention and efficient service throughout the entire process of purchasing our car! You are the best!
We always enjoy coming to this dealer! - hagermana300
We always enjoy coming to this dealer!! They always seem to have what we are looking for.
Daniel was very knowledgeable about the service I needed, - John L.
Daniel was very knowledgeable about the service I needed, professional, and very personable. I would recommend him to anyone in the area.
Eldon Asher is my “go to Man” always take my Jeep compass - Shnagranny
Eldon Asher is my “go to Man” always take my Jeep compass to him for service, Eric was able to help me yesterday 5/15..Awesome customer service
I had such a wonderful experience dealing with Michael... - MWcustomer1
I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for future purchases. Thanks again for all of your help. I feel like I received a more than fair deal and wonderful service. These are the best people to buy from. Michael, thanks again. You did a wonderful job in the deal. The showroom was so clean and safety was observed with the staff all wearing masks in observance of COVID 19 precautions. Bathrooms were very clean. Privacy was also maintained.
I don’t drive but I come in with my friend when she gets - Karen
I don’t drive but I come in with my friend when she gets her car serviced and we are treated exceptionally well!
All was great would highly recommend 👌 Glenn cdjr got my - charmainef3@hotmail.com
All was great would highly recommend 👌 Glenn cdjr got my vehicle completed in a timely manner. The service staff was great.
Customer Service Coordinator
Came in to Louisville for the weekend and the first night... - Karl
Came in to Louisville for the weekend and the first night we ended up with a flat tire on our new Palisade. I called the dealership first thing in the morning and spoke to Jason in Parts who located a replacement tire quickly even though it wasn't in stock. Dustin was my service advisor and he got me back on the road in no time. I couldn't have asked for a more efficient and quicker service than what I received from Dustin. Great job to the Service Team at Hyundai of Louisville
Parts Counterperson
Great service , friendly , very professional , - megulick1
Great service , friendly , very professional , knowledgeable , the service was very quick and no hassles will be back to buy a vehicle
Service Call Coordinator
Parts Consultant
June Stephens what a service rep. - Dgoode0029
I have been to the service dept at James Motors over the years with basic maintenance for my babies. I have to say there is no one in the world I would trust my baby to other than June Stephens. Polite , courteous, always a smiling face it brings me back again and again. When Mercedes-Benz said the best or nothing they mean it not only with there cars but with like employees like June Stephens.