TRACY SMITH
TRACY SMITH at Big M Chevrolet

TRACY SMITH

Service Manager

Big M Chevrolet

704 N. Dixie Blvd
Radcliff, KY 40160

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4.5
54 Reviews
4.5

54 Reviews

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54 Reviews of TRACY SMITH

June 24, 2026

Dealership Rating
Employee Rating

Customer service was great, John as always parts are getting hard to get in a timely fashion More

by jonesrcme
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

June 22, 2026

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Great speedy and courteous service! Very accommodating and reasonably priced. They will continue to have my business. More

by scottblairdvm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

June 22, 2026

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Highly recommend Big M service. They above and beyond to assist with any need or problem. Normally service is where a dealership lacks, this is not the case for Big M. I would say t More

by brandonthompson1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

June 16, 2026

Dealership Rating
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First and foremost, the staff was very friendly. The service was excellent and relatively quick. More

by noe8harris
Service Price Transparency
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Recommend Dealer
Yes

June 15, 2026

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Best staff in the business both in the service and sales department always professional and friendly! More

by jgeoutdoors
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Recommend Dealer
Yes

Other Employees Tagged: MARK LANGLEY

June 15, 2026

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Great deals friendly people been using Big M for decades will continue for more decades More

by mikesoonme
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2026

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Everyone has been great through the whole process of purchasing this car. Thank you so much. More

by Brandon S
Sales Price Transparency
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Recommend Dealer
Yes

June 10, 2026

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They knowingly sold me a truck with a stop sale recall from the manufacturer! Also with a bad transmission and leaking evap core. Refuse to be of any aid at all! Refused to let me return it in April! No c More

by Angrymom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Ryan Vanover, Trey Russell , Justin Collin’s general manager is of no service to customers

June 08, 2026

Dealership Rating
Employee Rating

The people who work at this dealership are amazing. They are friendly helpful and answered all the questions I ask them. A gentleman I believe named Travis was super nice when he called me to let me kn More

by wendysummers4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I think I talked to Travis sorry bad with names

May 29, 2026

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Employee Rating

The service department made my 1st oil change flawless, fast and easy. The last was so sweet and accommodating. More

by fawnda.cox
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: MARK LANGLEY, Trey Russell

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