1,286 Illinois Used Car Dealers

Your telephone system is horrible. - mikefdenny910

Your telephone system is horrible. I found it nearly impossible to speak to anyone in service. Most of my calls went straight to voice mail. None of these messages received a return call. Two of my calls went to one of your stores in Springfield. I won't even say how I was treated there. This type of service has to be hurting your business. Everything is computer managed and when it doesn't work customers quit calling. There is no other option to talk to a person. Enough said. Fix it!

Carlito was honest enough to notify me that the car I was - ib

Carlito was honest enough to notify me that the car I was interested in, even though it is still listed in their website, is "basically sold-out" since people have already put down payments on them. If only other salespersons were that remarkable, there won't be so many bad reviews about them because it is a waste of time just to travel miles going to the dealership only to deal with unscrupulous salesmen. He promised that he will give me updates.

Great cars, Joseph will really take care of you and make - ethan.cohen

Great cars, Joseph will really take care of you and make sure you are happy with your car. I bought a 2016 Mazda3 from him and he really made sure I felt safe with my purchase. I appreciate his ethic of making things right for his customers

Met Kevin, a customer service driver while attending a - C.Estelle

Met Kevin, a customer service driver while attending a conference in Naperville. Kevin told me to have my vehicle serviced at Patrick Land Rover the next time my vehicle needed a service. Made an appointment and drove 50 miles to the dealership. Ernie Bonilla the service manager was a great communicator. Charles Vyse the service technician made a video as he was inspecting my car, showing me all the items that required attention. A checklist was sent to me, allowing me to select all the repairs that i approved of. A loaner vehicle was provided. Two days later Kevin dropped off my vehicle which was detailed inside and out. This amazing experience occurred because Kevin approached me and indulged in a wonderful conversation about range rovers and the good service provided by Patrick Land Rover Thanks a lot Kevin, Ernie and Charles

Kept in touch during repairs and I liked that they washed - Loretaklopp

Kept in touch during repairs and I liked that they washed my car before returning it to me.

El servicio fue muy completo de principio a fin. - Lizmar

El servicio fue muy completo de principio a fin. Que nivel de atencion .Rapido y transparente Gracias por la Atencion Dani, Ray y Eliu

I was beyond impressed with my salesman Dan Wallow, who - dee masterson

I was beyond impressed with my salesman Dan Wallow, who went above and beyond to make sure all my questions were answered and made the car-buying process seamless and stress-free. Dan was genuine, honest, and it was evident he takes great pride in his work. The store manager Mo was also very wonderful to work with. He made it his job to make sure I didn't leave without being 110% satisfied -- mission accomplished! I highly recommend this dealership. I'm a new Kia customer and after this experience, I'll be back.

The staff was helpful and Dakota assisted me while on his - Ericson89

The staff was helpful and Dakota assisted me while on his break. I appreciated it.

I bought my first SUV, Mazda CX5. - Rabea A.

I bought my first SUV, Mazda CX5. The staff, especially Adam and John were amazing and everything went very smoothly. I received a box fresh baked cookies at my door as a gift from Eric Vates. It made my day! I also received lifetime car wash at their premises. Thank you Mazda of Orland Park!! Rabea

Jim Jandick is FANTASTIC! - marge129

Jim Jandick is FANTASTIC!! We are 2 seniors (1 being disabled) We needed a test drive at our house. Another dealership would not help us. Jim drove up and helped us in so many ways. He did not push us but explained all features of the car in detail. Also helped in understanding ways to save us money on our purchase which we had not thought about.. Thank you Jim and all the other employees who helped.

Bryce Bourazak and the staff were very helpful in getting - Mike & Linda

Bryce Bourazak and the staff were very helpful in getting us into the Subaru we chose quickly and at the price we wanted. After having bad experiences at two other dealerships, this experience was great! Highly recommend!

I had a great experience all around with the guys while - bmcooperman

I had a great experience all around with the guys while purchasing my vehicle. Every part of the process with Rob, Kevin and Peter was smooth and well managed. From test driving to finance assistance, and then educating after purchase.

Blake is absolutely the best at what he does, he goes out - Julia

Blake is absolutely the best at what he does, he goes out of his way to make anything wrong, right! Way to go Blake thank you so much! You have know idea how much you have helped us!

Jaguar Land Rover of Peoria was the best car buying... - 1xrayj

Jaguar Land Rover of Peoria was the best car buying experience we have ever had. Brian was extremely helpful making our experience stress free, fast and friendly. Thank you sir!

Great people awesome warranties. - jlm011362

Great people awesome warranties. Omar is a great salesman. Not pushy which was nice to do business with. He took his time with us did not rush and very helpful

I went to Dorsrtt Ford in Marshall today and bought a... - Valerie

I went to Dorsrtt Ford in Marshall today and bought a 2016 Chevrolet Malibu, I got excellent service, they worked with me on a price, also got me payments I could afford.I would recommend to anyone to go in to see them when buying your next vehicle

I purchased a new Sierra with the trade of my Jeep. - cu031

I purchased a new Sierra with the trade of my Jeep. My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the product and were able to answer all my questions. I had been looking for about 2 months so I was very familiar with the truck trims and prices as well as the value of my Jeep I traded. I am very satisfied with the final price of the truck I purchased, I also got a fair trade value for my Jeep. Both Kyle and Luke worked to cover every detail and did everything they could to make the process quick and simple. They were both honest and straightforward. As a side note, days after after the sale I returned to have some extras done by service, Kyle personally arranged the appointment and work to be done and Luke even checked in to make sure I was still happy with everything. In short, these guys were personable, professional, knowledgeable and were focused on making sure I was satisfied to the best of their ability. A tip of the hat to D'Arcy, good employees and good leadership make a huge difference! They have earned my business.

After getting the traditional B.S. , run around, and an... - Mike

After getting the traditional B.S. , run around, and an outright lie from the salesman at a Kunes site, we proceeded to Kar Korner, having spoke to Randy previously in the week. WE SHOULD HAVE GONE THERE FIRST. Our son saw, drove several autos, and then purchased a vehicle to his liking, at a price and payment plan that was reasonable for him, within 90 minutes of our arrival. It was his first buying experience, and he was able to see the difference between a true salesman like Randy, and an individual only intent on separating him from his money. Randy even arranged for a loaner automobile for the weekend, while the purchased car was checked and prepared for delivery.

I brought a Cadillac DTS and I am pleased with my... - robdunc1953

I brought a Cadillac DTS and I am pleased with my purchase and price of the car. I live over 300 miles away from Midway Autohaus. I saw the vehicle online advertised in their inventory. I called the dealership and Mr. Tomanek worked with me to purchase the vehicle and finalize the sale. My vehicle was delivered to my front door through carrier transport.

This is the second vehicle I have bought from Dralle - jm162

This is the second vehicle I have bought from Dralle Peotone. Austin was the salesman. I made several visits trying out different cars and was always greeted with a smile. He showed great patience each time I came looking for the perfect car. I bought a Chevy Trax and am happy with my choice. Great personal service.

Worked with Bill and Ryan. - bhawk

Worked with Bill and Ryan. Bill took the time to very thoroughly go over how to navigate the features on my car. Very pleased with the experience!

Have bought three vehicles from them for my family. - Truck Guy

Have bought three vehicles from them for my family. They were easy to work with and gave me a great deal. I'm just about to buy another Kia Telluride this month.

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

Talked with Henry about the Mustang on Monday . - scag90

Talked with Henry about the Mustang on Monday .... Did the paperwork on Tuesday ..... Got the car dropped in my driveway in Massachusetts on Wednesday! First class all the way

Great ride - Nana112388

Bought a great auto today. Rides really good. Would recommend this place to friends. Will probably buy another auto from you when we need another one.

Frank is an excellent salesperson, consummate - Maxwell S

Frank is an excellent salesperson, consummate professional, very responsive, and always available. I led sales organizations for large financial service companies globally for many years. I would hire Frank in a heartbeat. Hopefully I’ll find a dealership here in Boston that can provide me the same high level of service and brand insight. I would also encourage interested buyers who maybe shopping on line to reach out to Ria the Sr Manager of online marketing and sales at Chicago Porsche, She was fantastic replying to my inquiry immediately 10 minutes before closing on a Saturday evening. Very helpful and professional with the high level details on the car which started the sale process off on the right foot.. And finally the lead from finance on my purchase Joystna, very professional, excellent product and financing knowledge..great job guys.

Kayce rush was a thrill to see and work with she was very - Chinapayton88

Kayce rush was a thrill to see and work with she was very pleasant n made my experience feel like I was gonna get a car regardless of my experience… She’s a good manager I love her and it was a pleasure to work with her… she gave me cookies water and she was singing I loved it all… Clifton Ross was a great person. Very informal and relaxed.. socialable easy to work with as well…Went above his job today thank u very much for ur hard work. Sumant bysani man I saved him for last because he made me cry and he made me scream. He was very sociable and very good entertaining..He made me feel calm for the first part even though I was a nervous wreck.. he assured me he was gonna take care of me and he definitely did.. that’s where the tears n scream happened. Everybody loathed and award and gave me tissues I was so embarrassed but I couldn’t hold back my tears.. he helped choice cars and gave me every option that was affordable for me which made me so happy.. he gave me a folder in said congratulations n I felt soooo relieved..I t may not been what I wanted but again he assured me that he was gonna take care of me and he did… I thank hod for him !!! Thanks Kaycee for hiring this man… best workers I’ve seen at a car dealership in a lonnnnnnnnnggggg timmmmmeeeeee keep up the good work !!!!!! Hope u hear when it’s time to get my oldest a car ima bring her xxx right up here!!!!! OVERALL THUS EXPERIENCE WAS GREAT FUN AND INTERSTING !!!!! Heyyy BY THE WAY IM HE FIRST CUSTOMER TO BUY A CAR THIS YEAR AYEE… wish I was more prepared I WOULDVE LOOKED LIKE A CELEBRITY… I LOVE YALL FOR BEING PATIENCE WITH ME AND TOLERANTING MY xxx!!!!! Love always chinadoll (DONT NEVER FORGET ME !!!!!!)

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

Adam was great he took care of me and made sure all my - alexissmoke

Adam was great he took care of me and made sure all my needs were met he even took the time to help me set up my Bluetooth and show me around my new SUV. I had a ton of questions and concerns, and Adam did his thing he answered all my questions and when he didn't know he was honest to me and did his best to find out the correct answer. I was so happy with my purchase that the next day my father and I came back and he purchased a jeep from Adam that he saw when I got my truck. If you or anyone you know need a new car I definitely recommend you go see Adam @guaranteed motor cars in Lansing Illinois.