57 Illinois BMW Service Centers

Jeff was a great service coordinator. - Karen. Desjardins

Jeff was a great service coordinator. I felt confident in choosing repair items based on his recommendations

Eric at BMW was great. - MP1970

Eric at BMW was great. He kept me updated while my car was being serviced. Was in and out quickly.

Jay Buis is an excellent service professional! - hrman02

Jay Buis is an excellent service professional! He kept me informed and did everything as promised. Got me an excellent loaner vehicle and did all he could to keep the price reasonable. He is the reason I will buy my new BMW from Laurel when the time comes!

The best service always. - victoriarose24

The best service always. Always fast and the best customer service Thank you always Rose

Easy to make an appointment. - Pamelasig

Easy to make an appointment. The vehicle looked great inside and out when service was completed

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

Michelle is always available at a moments notice to help... - dhayenga

Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

Service center experience was good this time and I was - Hemant

Service center experience was good this time and I was able to book it online.

Great deals and the staff is very patient and - Kaylingalvan88

Great deals and the staff is very patient and understanding, will definitely recommend this place for you to buy your dream car!! Shout out to Kyle Condon for helping me out.

First time service customer - Anita W

We took my 2015 Mazda CX-9 in for a recall. We also needed a new key programmed. Rob in the service department was very helpful. He got everything done as promised. I will be back.

Taylor Wadi was very helpful in setting up my digital key - Gary Ebeling

Taylor Wadi was very helpful in setting up my digital key card. She was easy to work with.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!