57 Illinois BMW Service Centers

Alex is a great service advisor. - Thomas

Alex is a great service advisor. He has tons of knowledge and is very honest. I would recommend him to anyone that owns a BMW.

Justin is very kind and professional. - cezary

Justin is very kind and professional. I highly recommend him as your BMW service assistant

My experience was excellent, Alexis McAdam was great. - Joyce Baskerville

My experience was excellent, Alexis McAdam was great. I will continue to be serviced by Westmont BMW.

Got my covered oil change done jason had a 25 x7 loaner - JCK0528

Got my covered oil change done jason had a 25 x7 loaner for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

They answered my questions and understood that I wanted - kmatj

They answered my questions and understood that I wanted the job done as soon as possible.

Everyone at this dealership is very friendly and helpful. - Ilda.S

Everyone at this dealership is very friendly and helpful. James is always a phone call away for any questions. I went in for an appointment with him and got out of there with my car washed. I will recommend this dealership to anyone.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

Service center experience was good this time and I was - Hemant

Service center experience was good this time and I was able to book it online.

Needed help with my license plate cover. - Ariel Davis

Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.

First time service customer - Anita W

We took my 2015 Mazda CX-9 in for a recall. We also needed a new key programmed. Rob in the service department was very helpful. He got everything done as promised. I will be back.

Taylor Wadi was very helpful in setting up my digital key - Gary Ebeling

Taylor Wadi was very helpful in setting up my digital key card. She was easy to work with.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!