166 Florida GMC Service Centers

Fifth time we used this collision center for repairs. - jpancoast

Fifth time we used this collision center for repairs. First couple of times there were some minor issues. This time there were no problems. Good work.

I had an issue with my software in my new 2024 1500 - Rfcrazynursery

I had an issue with my software in my new 2024 1500 Denali pick up. I was driving from my home to Florida when it happened. I called Lee and Lee helped us reset it on the side of the road but the problem continued . I called Lee back and Lee said to please call the service department and make an appointment as soon as possible so they could get it rectified. He said to ask for Kylie because she makes the appointments for the service department. Kylie and I finally made contact on the phone and I was trying to explain to her what was going on and why I needed an appointment. Kylie advised me that I needed to be there on Wednesday at 7:30 in the morning, The appointment was set with Kylie on Monday. On Tuesday I woke up noticed a text message from Starling stating that my service appointment was rescheduled and to go on their site and reschedule it. I went onto the site that morning and discovered that there several spots available even though Kylie had told me only 7:30 was available. I don’t understand why Kylie told me only 7:30 was available. I picked a 10 o’clock appointment on the same Wednesday and I never heard from anybody about the new time for my service. I called to follow up to make sure they received the new time and Kylie answered the phone. I tried to explain to Kylie what was going on and she didn’t want to hear it, so without saying anything she just put me on hold. Another woman named Molly got on the phone and I tried to explain the situation to her, but she wouldn’t let me get two words in. I told Molly I wanted to talk to the service manager. Molly informed me she was the service manager. So on Wednesday at 9 o’clock I left my house because it’s about an hour drive to get to Starling. When I dropped off my truck, a really nice Service Advisor named Heather came out to greet me, and talk to me. Heather assured me that my truck would be looked at and fixed. She was not sure how long it would take and she was very upfront about it. When I was Speaking with Heather I asked her who the service manager was, and she said his name is David Benjamin .When I was done with Heather I went over and saw the service manager, and I explained my situation to David that Molly misrepresented herself as the service manager to me on the phone and he said he would look into it . I am not sure what games Kylie and Molly are playing with the Starling customers. I would highly recommend anybody to use Starling Buick GMC But when you call for service, do not ever deal with Kylie or Molly at all .If Molly was employed with my company she would have been let go immediately for lying to a customer and miss representing herself. This is fair warning to all of the Starling customers to never do business on the phone with Kylie or Molly. As far as I’m concerned as a customer to the Starling dealership, they have two employees that do not have the Starling Dealership in their best interest!

If you want your vehicle repaired to full manufacturer - amy.k

If you want your vehicle repaired to full manufacturer specs and you want honest and fair work, look no further! Good work does not happen fast, so they had my car for 1 month, but the results are worth the time. Thank you so much Laura and Team!

Extremely well versed in their field. - Michael

Extremely well versed in their field. Delivered what they promised. Definitely will recommend to all that need repairs

Very friendly and helpful service writers, great - Loweboat

Very friendly and helpful service writers, great workmanship and excellent painters. Highly recommend this repair facility

When at the dealership for service, there is a case - L. DeRemer

When at the dealership for service, there is a case manager given for a line of clear communication. Kim Moore has been the best associate that has taken the time to work with me for service. I have had my Karen moments due to previous distrust in my last dealership and being mismatched with another associate that was not the best match for me. This dealership and service department is a must check in with me for a new or used vehicle. The extended warranties' are the best investment that I have made from the dealership. It cost more on the top of the purchase price but they have more than paid for themselves in parts and loaners.

I was very impressed with the service. - Kaley

I was very impressed with the service. They contacted me multiple times. They keep me posted on all the inn information and were very kind. Jan went above and beyond.

Excellent workmanship, courtesy cooperation and follow - vcamco6645

Excellent workmanship, courtesy cooperation and follow through with all resources without unnecessary delays delivering results when promised

Tyler remembered my name and was very helpful , very - JBOWEN05

Tyler remembered my name and was very helpful , very respectful, explained what they would do to my truck

Robbie in the service center was able to get me in and - woody3346

Robbie in the service center was able to get me in and fix all the issues I had with my truck

Recently, I had a phone notification that one of my tires - dampierlm

Recently, I had a phone notification that one of my tires was very low. Not good news, but McKenzie took care of me quickly.

Fast and friendly. - nicolasjandersen

Fast and friendly. Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change

The road side technician was excellent! - bluehouse650

The road side technician was excellent! He was courteous, knowledgeable and accommodating. He was also very educational.

I had such a great experience at Autonation Collision - vdickinson92

I had such a great experience at Autonation Collision Center. Michael took care of me and my car every step of the way. He kept me updated throughout the entire process - even towards the end of the day when there were delays that were out of his control. I really appreciated his sense of professionalism. 10/10 would recommend and would return (hopefully I don't have to!). My car looks as good as new.

Very courteous and professional. - RAYKISH

Very courteous and professional. The time spent in the waiting area is very well a-appointed

Very professional, attentive, very thorough, and great - Brenda.darville

Very professional, attentive, very thorough, and great waiting room. Located a reported issue and addressed.

I brought my suv in for repairs and bought a new Buick - stephstaff1972

I brought my suv in for repairs and bought a new Buick Encore, everyone was great, thanks for the help Cameron. Stephanie

Brian was excellent to deal with. - Paul

Brian was excellent to deal with. Polite friendly and efficient. Repairs to the vehicle were of a good standard and the work was done promptly.

Outstanding service. - KEITH.TROUT33

Outstanding service. Waiting room and coffee was excellent. Every person I came into contact with made me feel that I mattered.

My experience getting service was easy and efficient with - BRIANNEMCHENRY

My experience getting service was easy and efficient with Steve Fruge. I would highly recommend and return to Coast Buick

I took my car for its first service. - olgakievitt

I took my car for its first service. I prepared to have a long wait , Sam said it would only be and hour and a half to my delight I was out in less than an hour. never had such a quick service before any where. I was very happy. Sam has always been extremely helpful, It was my first service on my new car,just over 2000 miles on the clock

I like my salesman he is also my friend 3rd vehicle - legnerphilly254

I like my salesman he is also my friend 3rd vehicle I've purchased through Tommy good man he takes care of you 💙

Staff was friendly and knowledgeable and offered me great - Earnest Lampkin

Staff was friendly and knowledgeable and offered me great deals. Will recommend services to friends and family

Great service and explanation of necessary work. - shelm6845

Great service and explanation of necessary work. I believe they charged a fair price and did not make me wait too long.

Everyone there treat you like family everyone is so kind - Luchie

Everyone there treat you like family everyone is so kind even the Cleaning Lady Lucy M.

Staff is welcoming ! - Philippe

Staff is welcoming ! Service Advisor Josh is knowledgeable , courteous & make you feel valued! Keeps you informed

"I want to take a moment to recognize the outstanding - andresf08

"I want to take a moment to recognize the outstanding service I received during my recent visit to the GMC dealership. Sistina, always goes up and beyond to ensure my experience is seamless and stress-free. From the moment I walke in, she is attentive, knowledgeable, and genuinely committed to providing excellent customer service. She kept me informed throughout the process, answered all my questions with patience, and ensured my vehicle was serviced promptly and efficiently. It’s rare to find someone who truly cares about their customers, and sistina exemplifies what exceptional service should look like. Thank you for making every visit a pleasant one

I had an emergency issue with my 2024 GMC 3500 had it - kendal Oakleaf

I had an emergency issue with my 2024 GMC 3500 had it towed to Rivard Rick Hamel got it taken care of very fast he understood my issue and severity of me needing my truck back asap. Thanks Rick for the great customer service.

John, the assistant manager was awesome! - Pumpkintummy

John, the assistant manager was awesome! He’s updated my car’s repairs status with me every other day or twice a week. The crews are friendly and professional.

The tech was very friendly, on time, prepared and - lronbell

The tech was very friendly, on time, prepared and mechanically knowledgeable with issues related to our vehicle. Unfortunately he was unable to resolve our problem and encouraged us to take further action to repair the vehicle. We will continue to use the mobile service in the future.