Robert Heinsohn
Robert Heinsohn at Delray Buick GMC
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Robert Heinsohn

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of Robert Heinsohn

June 16, 2024

Dealership Rating
Employee Rating

My family has bought many vehicles from DelRay GMC. . Not only do I love the product that GMC produces, this particular dealership makes is such an easy and even fun experience. Kyle and the whole team More

by Cwebs
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Delray Buick GMC responded

Thank you for your continued support and loyalty to Delray Buick GMC! We're delighted to hear that Kyle and the team have made each experience enjoyable. Enjoy your new vehicle!

June 01, 2024

Dealership Rating
Employee Rating

I have bought multiple vehicles from this dealership. Each experience has not only been an easy experience, but also fun! More

by Cwebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Delray Buick GMC responded

Thanks for your continued support and loyalty to Delray Buick GMC! We're delighted to hear that each of your experiences has been both easy and enjoyable. Looking forward to serving you again in the future!

May 17, 2024

Dealership Rating
Employee Rating

I have never been able to buy a vehicle with you because the sales department was never easy to work with and forced me the last time to purchase my 2018 Yukon Denali from your dealership in Fort Pierce. More

by JAMIE M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna

May 24, 2024

Delray Buick GMC responded

We're glad to know that Robert and Frank from our service department at Delray Buick GMC have been able to provide you with great experiences. It's important for us that your vehicle is in the best hands, so we appreciate your trust!

April 24, 2024

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Friendly and helpful. No bull. Did what I needed done Thank you Robert a pleasure to work with you More

by TLROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Delray Buick GMC responded

We're glad to know you had a positive experience with Robert at Delray Buick GMC! We appreciate your feedback and look forward to assisting you again in the future.

April 23, 2024

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Employee Rating

It was an amazing great experience for me and my family. John Tambone and the rest of the people we dealt with were so honest and helpful and made the entire experience such a pleasure. I will for sure be r More

by MATSTATY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Delray Buick GMC responded

We're delighted to know that John and our team at Delray Buick GMC provided an amazing experience for you and your family. Thanks so much for recommending us!

April 21, 2024

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Employee Rating

Johnny was very nice but your other staff is very rude. When I came to pick up my car, Johnny was out. I quietly waited at the counter. After 5 minutes I asked the two guys there if they could help me. More

by Youngtimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Castagna, Scott Bartsch , Johnny

Apr 23, 2024

Delray Buick GMC responded

I'm sorry to read about your experience. It's important that all our customers feel valued and recognized from the moment they walk in. We'd like a chance to make things right - please reach out at your earliest convenience so we can discuss further.

March 27, 2024

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Employee Rating

My experience was wonderful. My car was clean after my service. I enjoyed my coffee while I was waiting I could not be happier thank you to all that supported my experience. More

by JOHNB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Frenna

Apr 12, 2024

Delray Buick GMC responded

We're so glad to know you had a wonderful experience at Delray Buick GMC! It's great that your car was returned clean and you enjoyed our amenities. We appreciate the positive feedback, thank you!

March 24, 2024

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Employee Rating

Long time customer. Dealership has never let us down when it comes to warranty or scheduled maintenance More

by flyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna , Dan Fielder

Apr 12, 2024

Delray Buick GMC responded

We're so grateful for your continued trust in Delray Buick GMC! We'll always be here to provide top-notch service and maintenance. Thanks for the review!

March 10, 2024

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Employee Rating

Been dealing with Robert Heinsohn for many years on my GMC Sierra and have always been happy with the service he has provided. More

by CBBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Delray Buick GMC responded

We're so glad to know that you've had consistently positive experiences with Robert and our team at Delray Buick GMC. Thanks for your loyalty over the years, we appreciate it!

March 01, 2024

Dealership Rating
Employee Rating

Disappointed I was told that it would take 90 minutes. After 90 minutes I went to check to see how much longer it would take and my car was still at the same spot as when I bought it in. After 90 minutes More

by KAPRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daris Marshall

Mar 07, 2024

Delray Buick GMC responded

Kapron, I'm sorry to read about your experience. It's not our intention to keep you waiting longer than necessary and we certainly don't want any of our customers feeling overlooked. We'd like the opportunity to make this right for you - please reach out directly so we can discuss further how best to resolve this issue. Thank you, Ralph Nahmod Service Manager Delray Buick GMC 561-278-3217 X2624

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