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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,255 Reviews
Call Service Center (844) 224-8461

1,255 Reviews of Brickell Buick & GMC - Service Center

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June 02, 2024

I’ve had positive experiences at this dealership which is professional and customer friendly. They provide excellent service for your vehicle in an efficient manner. Yessenia, my service advisor Is very know More

by aavazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2024

Great service, realizable. On time, great customer service. Excellent explanation of the problem and informative More

by BDARIAS305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

Easy to work with Very helpful Great customer service On time with all the services More

by reyes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 30, 2024

Excelente, formidable su rapidez y profesionalismo. Encantadora en su trato. Muchas felicidades y agradecido a su dedicada labor con los clientes y en especial con mi persona More

by mavaglez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Brickell Buick & GMC responded

¡Gracias! ¡Siempre queremos recibir noticias de nuestros clientes y nos alegra que haya tenido una experiencia tan positiva con nosotros! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

Helpful
May 29, 2024

Amazing service, people and timing I was very satisfied, they also made sure all my need were met More

by stevea3883
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
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May 31, 2024 -

Brickell Buick & GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 27, 2024

Sistinaaaa gracias eres súper genial y confiado llevo mis auto para el dealer gracias de verdad More

by Fernadqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Brickell Buick & GMC responded

Gracias por su amable revisión; ¡Nos complace transmitir sus comentarios al equipo de Brickell Buick & GMC! ¡Esperamos su próxima visita! ¡Cuidarse!

Helpful
May 27, 2024

Your extra fees for credit cards is totally bogus. You should accept credit cards without charging extra fee. I may stop going to your dealership because of this stupidity on your part please conside More

by stevenbracken.subway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Brickell Buick & GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Here at Brickell Buick & GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 844-1641 to discuss ways we can better serve you in the future.

Helpful
May 24, 2024

Everything is good, very good customer service, great dealership service department very happy with my car More

by bjimenez091316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 16, 2024

Amazing service very efficient customer service was excellent and very satisfied with the work they did with my vehicle More

by HERSHEYJAIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

Helpful
May 16, 2024

Al momento de vender super todos atentos pero después de la venta todos se desentienden compré un carro y al mes comenzó a dar fallas y nadie quería resolver mi problema More

by luisquintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Baldor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Vinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

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