“My high-rating score should not be taken lightly. - Bobby Likis
“My high-rating score should not be taken lightly. For 50 years, I operated a local Independent Automotive Service Shop (sold all in 2019) so am most familiar with the scope of effort required to deliver the level of service we, as car owners... consumers, expect. Given my years of service experience and level of automotive knowledge, it was not an easy task to satisfy or meet my expectations.
To that end, I am delighted (impressed really) by Centennial Imports' Team of service professionals who stepped up to address several highly-technical issues my Maybach had.
New cars are loaded with electronics that increase safety, are fantastic to enjoy but can also be frustrating to fully understand. And when some of these features fail to work...or create unusual (seemingly non-related issues) with other co-called lower-technology components, the point of frustration increases. Help!
That's what Centennial Imports' John Carey, Chris Foushee and John Mobley did. They stepped up. In addition, I must acknowledge Randy, the man-behind-the-scenes Technician, who used his technical expertise to perform multiple tests, software updates and replace specific parts that appear to have been causing these issues.
I located and purchased this specific car in California June 24th, 2024, and since day-one have been plagued with low-battery warnings and other electronics issues causing me worries that I might be stranded on some road trip or perhaps have the dreaded "fail to start" issue my Mercedes Me App warned me about way too many times. Although it's been less than one week since getting may car back, the phantom low-battery issue appears to have been solved. What a relief!
I am a Car Guy... truly enjoy my daily driver Maybach and am relieved that our local Mercedes dealership solved its issues. Hat's off to Centennial Imports.”
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