43 Florida Mazda Dealers

Positive: This dealership had a nice quantity & quality - evette423

Positive: This dealership had a nice quantity & quality of vehicles. It was clean and spacious. Vehicle pricing is top tier. Negative: Our experience was very frustrating and uncomfortable. We drove 5 hours to get to this dealership because we felt it would provide us with the best experience (per reviews) and deal (per research), yet it did not. 1. Salesperson-Michael exhibited a subpar level of customer service. He was inattentive, unhelpful, and unprofessional. He was not welcoming and stayed on his phone texting/reading messages. He did not explain anything about the vehicle. When he pulled the vehicles up for us to look at them it was raining. He expected us to view them in the pouring rain. His excuse was there was no room under the overhang that customer view vehicles. Why, because another staff member's personal vehicle (per Michael's report- which was true Miata- tan cloth drop top) was parked under the overhang. My hubby drove us to the WAWA so we could be under an overhang and view the vehicle without continuing to get soaked. When we asked questions, Michael replied in an agreesive tone and his words were biting. I had enough and proceeded to let him know how his behavior was affecting our customer experience. 2. Now after signing the buyer's sheet is when we were informed that they had made a mistake with pricing due to sales tax. This now was increasing the price by approximately $2.5k. Not a cheap mistake. Mind you this was the 2nd buyer's sheet in approximately 3 weeks. You had my address and where I planned to register this vehicle at from the beginning. This was the final straw and we had to just walk away. We understand mistakes happen, but mixed with horrible customer service is a deal breaker for us. Would we have closed the deal with the mistake yes, but we refuse to give our hard earned money for poor customer service.

Largely thanks to Devon Martin. - linita123456

Largely thanks to Devon Martin. Devon is always incredibly patient and attentive, really listening to my needs and preferences without any pressure. Devon made the entire process straightforward and enjoyable, explaining everything clearly and answering all questions thoroughly. The dedication to finding the perfect vehicle is truly appreciated. Devon and Mazda of North Miami are highly recommended for anyone seeking a low-pressure, high-value car-buying experience. Five stars!"

Service was outstanding at Greico Mazda. - Nate

Service was outstanding at Greico Mazda. It was thorough, quick and very reasonably priced. AJ was my Service Advisor. H e was great.

They do a very good job on your car. - jacobson.pat

They do a very good job on your car. They’re quick. I love the videos that keep you updated. Highly recommend. Everyone is awesome, but Sandy & Adrianna are top notch.

I have had my CX9 serviced here for more than 5 years and - senoradiaz0605

I have had my CX9 serviced here for more than 5 years and I have always had an excellent experience from the first call all the way through to the end of my service appointment. Their systems for confirming, and following up on appointments and service satisfaction is executed at a very high level. I would recommend their service team 100%.

Excellent experience. - divedeepermaui@gmail.com

Excellent experience. Start to finish. Marina was amazing and very patient. Manager, Jeff was awesome. Patrick as well. Marina and Patrick help us set up all the electronic high tech stuff up as well. World class from start to finish. Went out of their way to make it a pleasant and enjoyable experience. Great deal price wise. No high pressure sales pitch. Will be back!

As much as I dislike car shopping, Joel Badio made the - Pablo

As much as I dislike car shopping, Joel Badio made the experience smooth and effortless. He was kind, patient, and addressed all my questions without hesitation. Joel was honest, friendly, and transparent throughout the entire process. If you're in the market for a Mazda or VW, I highly recommend reaching out to Joel Badio. He will make the process easy, and you'll feel great about your purchase when you drive off in your new car. Thanks, Joel – I truly appreciate everything you did!

I came in for an oil change. - Pete

I came in for an oil change. The new showroom is beautiful and the service was great. My service adviser, Thomas, was knowledgeable and courteous. I’ll be getting my service there regularly.

I took my truck in to get a drivers side airbag recall.... - rwphilli

I took my truck in to get a drivers side airbag recall. The service manger was very unfriendly. When I got in my truck I noticed the shift indicator would not land on the letter or won't go into low gear. I went in and informed the manger. He said "It was that way when you came in". "No it wasn't". "Yes it was". "You just want to sweep this under the rug". And he said "EXACTLY". Never Ever get service at this place.

Lenny was great very informative about the car. - lindafaykey

Lenny was great very informative about the car. He got us the deal we wanted immediately. He also helped us the next day with our registration! We will definitely go back to Kuhn if we shop again for a vehicle! Thanks again Lenny!

Christina at Gainesville Mazda was awesome! - m_a_w32

Christina at Gainesville Mazda was awesome!! She went over all features of my new vehicle and she worked very hard on getting me to my comfortable level. She has great Customer Service Skills along side her Sales Manager TJ. Very happy that I took the drive all the way from Jacksonville because they made it happened. Thank you all again!!

New car purchase - Gords615

Great service! Very professional and extremely pleasant to work with. Highly recommended to purchase a new car. Explanations of purchase were clear, informative, and easy to understand

This is the third car I’ve purchased using Ben as the - larry.toomey

This is the third car I’ve purchased using Ben as the salesperson. He’s knowledgeable, friendly and reliable. I plan to buy my future cars from Ben.