405 Connecticut Used Car Dealers

SCAM ARTIST!! - BRENESPO

WARNING!!! DO NOT BUY A VEHICLE FROM AFFORDABLE MOTORS 408 GRAND ST BRIDGEPORT. THE MANAGER AND BUSINESS IS A RIP OFF. THEY BUY OUT OF STATE VEHICLES FOR DIRT CHEAP AND SELL THEM AT BOOK VALUE EVEN THOU THE ENGINE HAS NUMEROUS PROBLEMS AND THE CHASSIS IS ROTTEN. I REPEAT DO NOT BUY FROM THIS MR. GOOD SHAFT DEALER!!!!!!!!!!!

A typical used car dealer - Scammed34

Salesman started talking in circles right off, Witnessed then trying to rip of an old lady at the same time. Said a truck was available,then upon arrival it had been sold weeks before. Typical bait scam.

Would not recommend - LaDonofrio

Sold a car with a bad transmission and NO warranty. We brought the car back with in the week and the owner said the transmission was fine. The transmission blew a few months later. All the owner did was brag about himself and his crooked family the entire time ... like anyone would care??? Later he tried to sell me another vehicle for three times the value. It was by far one of the worst experiences I've ever had buying a car.. I strongly urge anyone to look elsewhere

Proceed with caution - Eleanor Bennett

My experience with Apple has been bittersweet. My first purchase was less than a year ago and the vehicle died after 7 months. I was told to come back in 6 months to upgrade the vehicle that I purchase. I did and the experience was nothing like I had previously. The first time was pleasant and both salesmen were very helpful and seemed so genuine. Of course I went back the second time. This time which was from Oct to Nov, the experience was horrific. I may not have the best credit but I remember who helped me last and they acted like I was no one because I couldn't get approved quickly. The problem ultimately is this....MASS DISORGANIZATION. I was told of approvals that weren't true and picking up the vehicle after daily calls but no dealer plates and freak phone drops on their end. On top of it, I was treated as if I was such a bother that I almost called Channel 30 dream team to expose their xxxxxxxx. I will state among the craziness, LENIN was nice once he remember who I was from the previous car purchase. He was kind enough to help me with the cost of a down payment but they couldn't take back the car I bought previously from them that xxxx the bed. I feel he's a great salesman but needs a BETTER team backing him. They just did not do justice for this guy. The general manager, let's call him J was such a disappointment and just obnoxious. No clue how to deal with the public especially if they are already have an extremely upset customer. My entire car purchase took 30 days. Most of what was needed to complete the purchase should have been disclosed to me with 2 or 3 days not 30 days. I will recommend LENIN only but make sure that you have all your ducks in a row because his staff will have him running in circles if you do not. LASTLY, I WILL SAY THANK YOU TO LENIN AGAIN FOR ALL YOUR HARD WORK AND PLAIN MANNERS MINUS OUR DISAGREEMENTS ON THE PHONE/IN PERSON.

I had taken my Volvo to the local "Dealer" and... - WD

I had taken my Volvo to the local "Dealer" and they SAID they fixed it. I paid a preimum dollar and it was NOT fixed. I took my car to The Autowerkes after a friend told me about them, and asked for the same thing to be fixed that the "Dealer" was supposed to have fixed. Not only did The Autowerkes fix it, but it was a lot less expensive than the "Dealer" and it was fixed quickly and it was done the right way.<br>The tech that did the work was Tyson. He answered all of my questions in a language that I could understand, not some tech mumbo jumbo. I HIGHLY recommend THE AUTOWERKES for anyone with a Volvo who wants honest answers and fair prices for parts and service. They even sell used Volvos! All of the staff is a joy to deal with!!!!

Quite possibly the most pleasant car-buying experience - cw1877

Quite possibly the most pleasant car-buying experience I've ever had! They were responsive to email inquiries, honest and forthright about details; the car I was interested in was there and ready to be test-driven, no high-pressure up-selling tactics; everything was clean and in good working order; good selection on their lot with good prices; entire transaction was completed in about one hour!

I can't say enough about the service I received from all - Viking53

I can't say enough about the service I received from all of the people at Canton Auto Exchange. I primarily worked with Jay beforehand as I was looking for a first car for my daughter. Canton Auto Exchange had what I was looking for at the right price and ameneties. I felt so confident that I flew across country to get the car and drive it back home with my daughter. When we picked up the car we were welcomed by not just Jay but all of the employees. Jay even called us when we were halfway home just to check in with us.

Very nice couple to deal with. - Arn

Very nice couple to deal with. Easy to do business with. So far, very accommodating.

Purchased a 2010 used Toyota Tundra and had an issue that... - mike

Purchased a 2010 used Toyota Tundra and had an issue that was not apparent at time of sale. Owner took th truck back and had it repaired at no cost. very easy to deal with and reputable. would purchase from there again and recommend to others.

Follow up from sales department was not good left 3 - roger.blasko

Follow up from sales department was not good left 3 message no return call back

BUYER BEWARE! - cravenmorehead90

BOUGHT A CAR FROM CLIFF AT C. K. AUTOS, BRAKES WERE BAD, BLOWN HEAD GASKET, BROKEN FUEL GAUGE, HE SAID I BOUGHT CAR BEFORE HE HAD CHANCE TO CHECK IT OUT, HOW IS THAT FOR AN EXCUSE, REFUSED TO REPAIR CAR, CLIFF IS THE REASON USED CAR DEALERS GET BAD REPUTATION, DO YOURSELF A FAVOR STAY CLEAR OF C. K. AUTOS

A Very Happy Customer - CBXMAN

I've purchased a lot of cars and trucks over the years and this was one of the best experiences. I live 9 hours north of the dealership so I had a lot of questions for Jimmy and he answered all to my satisfaction so I did the unheard of for me and paid in advance for the beautiful 2011 Hyundai Veracruz they had. My wife and I drove down from northern Maine on a Friday and stayed overnight and picked up the car Saturday morning. It turns out that in addition to all of the things that I had asked Jimmy about he forgot to tell me that they had just put new brakes (pads and rotors) on all four wheels and but the car had virtually new Yokohama tires on it. The engine compartment was a clean as a new car and the car also had a new battery in it. I highly recommend Jimmy and Coachlight Motors and hope that we have occasion to do business with him again in the future

We purchased a golf cart from Crowley and their service - ESK25

We purchased a golf cart from Crowley and their service department is a complete joke. We called them right away when we had an issue with the radio, they told us "oh well, it's not under warranty you have to fix it yourself." Several months later, we had additional electrical issues with the cart. I called the service department again....."oh your cart is under warranty, let me call the company." Did they call me back? Nope. Called every day for a week - spoke with Victor the sales manager..."oh yea, I'll get back to you by the end of the day." Did they call me back? Nope. Useless. I called Mr. Crowley directly and left a message. Did he call me back? Nope. I tried to get help from them for over a week and they would never respond. Always the same response, "we'll get back to you." Complete and utter incompetence. In fact, at the same time we had issues with our cart, our neighbor said he was trying to contact you too! And guess what he said..." I can't get anyone at Crowley to call me back." Hmm...notice a pattern here? Crowley RV - you should be ashamed of yourselves. It's clear you have no idea what you are doing, your customer service, response times, and follow through are non-existent. I finally was able to connect with the manufacturer directly, Premier Custom Carts, and they were AMAZING. They came out, apologized for the terrible service from Crowley, reported that MANY other customers who purchased carts from them had the same issues, and took our cart and repaired it in 2 days, no questions asked. So now, we have made sure that we inform EVERY single family that camps in the area to never purchase anything from you. Folks, do yourselves a favor - if you want a golf cart, go to sales@premiercustomcarts.com and purchase it directly from the manufacturer because they know what they are doing and stand by their product. DO NOT, I repeat, DO NOT purchase a golf cart from Crowley RV. This company is despicable.

Excellent Experience - BKSUPQUMC

First, you should know that I am someone who absolutely dreads the car buying experience! However, I can't say enough good things about my experience with Driving Image Imports. We dealt with Mike who had such a great demeanor. The whole process was easy was from start to finish...from the test drive, learning about the car, negotiating price (which was easy, non-presume and fair), to the handling of the purchase transaction. The car we bought was in excellent condition...like new. Mike was very knowledgeable about the car we bought and took the time to explain all the features. He was very flexible and attentive throughout the purchase process to make it as easy as possible for us. Consider that this rating is coming from someone with very high standards and expectations. It was and absolute pleasure dealing with Driving Image Imports and I highly recommend them.

Buyer Beware. - Missed a Bullet

Buyer Beware. Went to buy a XC60 from them. Set an appointment and went and viewed the car and took it on a test drive. There were some minor issues and it appeared the photos on the website had been edited to hide dents and scratches. However the car ran well so I overlooked those issues and we negotiated a price dependent on it passing my mechanic’s inspection (always take a used car to a mechanic before buying). I took it to GoodYear and they highlighted a few minor issues and said the dealer should easily be able to fix them. Everything looked fine so far. Went back to Faris Auto Mall and they agreed to the fixes and I put down my deposit and signed at the price of $16,999, and scheduled to take delivery later that week at 2pm on Wednesday. I would later go on to talk to them 3 more times that week to confirm my appointment. I get there at 2pm Wednesday and a different rep then the one I had been working with had me sit and wait. And wait. After waiting for 15 minutes I get a text from the person I was dealing with that he had quit because he didn’t like their business practices. That was definitely a red flag. After that text they still had me waiting, and waiting, until I had been sitting there for half an hour and finally demanded that things happen. They seemed surprised I was there and let me take a look at the car. It looked like they had fixed the items but by that point I didn’t have the patience to check. I finally was able to sit down with the finance guy to sign the paperwork and take the car. After another 10 minutes they put the contract in font of me and asked me to sign. However I started to read through the contract and do the math. This is when they began to look concerned. I found out why when the math didn’t add up and as I turned to the next page the price of the car in the contract had changed to $17,999! A thousand dollar increase!! This was not due to a warranty (I had declined it), or the tax title or registration, that was listed in other places. The actual basic price of the car had been swapped! This is what we call fraud, and if I hadn’t been diligent I would be a sucker. Of course they claimed it was an “honest mistake” (Scotty Kilmer on YouTube says all car hustlers say that) and after I pointed out the number had changed they said they didn’t like my attitude and I had to get out of their dealership. Buyer Beware!

The car was clean and ran well. Patrick is a nice... - Bw

The car was clean and ran well. Patrick is a nice guy.Test drive went great.

Awful - kyla.y

Worst experience by far. Jay promised a friends car would be done before Christmas. Upon finally getting the car, after the date promised, there were many flaws. They were asked to swap the motor and after a drive around the block we discovered that the spark plugs were drastically incorrect. After changing those, we hoped we solved the problem but that wasn't it. The car is smoking extremely out of the exhaust and there was a stripped bolt, which we had to tap and die ourselves. We also found out there was barely any oil so we decided to do an oil change. The oil was very black and the filter was messed up. We went to Jays Auto in efforts to fix the car but after our encounter with Jay we will never be going there again. Jay immediately lost it and started to swear and yell at us, 3 TEENAGERS, as if we were the source of the problem. I would go so far to say it was verbal abuse. There were customers in the room and surely it was captured on the store cameras. Needless to say, don't go to Jays Auto unless you would like to end up fixing their mistakes. If I could give this place zero stars, without a doubt I would.

Honest dealer- Great Value-Happy Customer! - Great Car Deal

Everything at this dealer went smooth, No stories, great prices and Joe is very knowledgeable about his inventory. I will certainly do business here again.

Fantastic service. Nick helped me as soon as I walked in... - mleone

Fantastic service. Nick helped me as soon as I walked in the door. I was able to test-drive immediately. Ultimately, I purchased and drove home what I wanted in less than 3 days.

They were very good to work with. - rodneywms148

They were very good to work with. I recommend checking them out if you see something that you want 😉

Amazing levels of customer service and satisfaction that... - droman77

Amazing levels of customer service and satisfaction that rival those dealers specializing in imported vehicles.<br><br>I purchased a 2001 Mustang GT from them and I've made it a rule: this car is only to be serviced at Mantilia!<br><br>Thanks to Gary at the Service Department. Thanks to Mike my Mustang mechanic/guru.<br><br>Thanks to Nelson, my sales person!

Love my new Jeep :) - Christie D'Occhio

I had purchased a Dodge Ram for my husband a couple years ago and had a wonderful experience with Ralph. We needed another car so my husband called him he got us exactly what we wanted and was always available when I called. I would recommend this dealer and to deal with Ralph first hand he got us a good APR and held my hand from start to finish.

EFFORTLESS, SEAMLESS, SMOOTH, MAGICAL - MISSPEARL

It was love at first sight when I found Miss Pearl on Carfax.com. The time was well past midnight when I saw her and immediately inquired. Within seconds I was talking to someone on the internet team at NB Auto. One never knows what they are getting themselves into (especially as a female) with internet car sales and there wasn't a single moment that I was hesitant or mistrusting with Jeff and his team. It was the most effortless, seamless, magical and meant-to-be car purchase transaction I've ever experienced EVER. Jeff had my back the ENTIRE time from my arrival to the shop, through financing and even with a follow-up alignment. I couldn't be happier with my new car and the process I experienced to make her mine. You are in awesome and safe hands with these guys. I highly recommend them to anyone searching for their new car love. Thank you so much again to Jeff and the NB Auto team.

Very helpful and professional. - mbutler0330

Very helpful and professional. Josh is a straight shooter, and car was exactly as advertised.

Happy Ending - Bill918

Dealing at Papa's was one of the most pleasant happening I've ever experienced buying a car. From the outside, the building looks similar to most any automobile retail establishment however, once inside one finds a wonder world of fabulously displayed new and used automobiles plus old motorcycles, old classic cars, a super nice diner and yesteryear memorabilia all over the place. I loved it. While I only met one salesman, a young man by the of Evan who was a super knowledgable guy I found the most friendly support staff that I've ever encountered while purchasing an automobile. Evan, the sales guy made me feel like a celebrity! I'm extremely happy with my purchase and feel strongly that I received great value for my dollars spent. Having grown up in New Britain, I've known of Papa's since their founding in 1947 however, I never realized they were such a fine organization. Best regards, Bill Hannon

Superb: including after sales suport. - Quality car fan

Stumbled onto Performance Imports by searching for a replacement Mercedes online. After several other stops at showrooms, we saw an immaculate nine year old E350 at a price where our money was going a lot further. We so liked the car that on picking it up we asked about any possible replacements for our second car. No pressure applied, but we were shown another immaculate vehicle, a twelve year old BMW suitable as our smaller car. That car worked on our imagination for a week, and we bought that one too. The dealership fixed up a couple of BMW senior care issues, did the transaction, and we were happy drivers. After sales, we took the fully disclosed recall issues (air bag and light) to our local BMW dealer who were very complementary about the condition, including having gone underneath and perhaps scouting for work, checked the usual suspects and reported A-OK, and an amazing example of the vintage. Then trouble: the BMW having driven a hundred miles and parked for a half hour would not start. Very much an electrical issue, a slow and then no engine turnover followed by the clicking relay. AAA jumped us and gave the battery a so-so grade, but passable (and also volunteered praise on the quality and condition of the car). Back to the local BMW dealership and indecision between the questionable battery and a minor whining on either the alternator or tensioner. Back to the Performance Imports, a hand over of keys, a detour for coffee and shops, and then the owner called. We are all set, the questionable battery - done, the possible pulley issues - taken off and replaced. No questions... were they a little disappointed to swallow the cost, yes, were we disappointed to have to call AAA, yes. But bravo, they did their job, followed up with our satisfaction in mind. Do we keep AAA? yes we drive old cars. Do we go back to Performance Imports? Absolutely, they sold us great kit and stood behind it.