2,892 California Used Car Dealers

Land Rover San Diego sets the standard for this sale and - jdchap1

Land Rover San Diego sets the standard for this sale and service of these amazing vehicles. Their service team is remarkable and the facility is state of the art.

I bought a new 2024 Hyundai Tucson Hybrid from this - David

I bought a new 2024 Hyundai Tucson Hybrid from this dealership in November for my wife. She absolutely loves the car. Its been a great car for us overall. The dealership (more specifically the service center) has not been great, at all. The big issue is something that happened today. The car has about 6500 miles on it now. We were getting the car washed about a week ago and the detail crew pointed out that there was some issues with the paint. I noticed a small flap on the hood look like it was pealing from the edge. I went home, called Hyundai Corporate and asked them what I can do about it. They asked for all my info, like vin and so on, and upon giving them the info they informed me that my vehicle had a 3 year, 36000 mile paint warranty and they would cover the repairs. Fantastic! I submitted some pictures they asked for, worked out the details, and they approved the repair. They set an appointment up for me at this dealership to have the repairs completed. Mind you this was about a week long process of going through their corporate channels to get the manufacture itself to approve things. They gave me a reference number and email confirmation to show to the dealership once we arrive for our appointment so they could start the repairs. The dealership declined to do the repairs. When I arrived at the dealership, I spoke with one of the service advisors. I told him we had an appointment set up through Hyundai. He was able to find the appointment after a few minuets of searching and asked why I brought the car in. I told him the situation, explained how the paint was pealing at the edge of the hood and told him I had spoke with Hyundai corp. about the issue, that they had approved the repairs and gave me a reference number to give him. He said the reference number was not important, stating that they would do their own checks and submit their own pictures and such. He explained it would take a few weeks for this process. I explained I had already did that, because I understood it would take time for this process, that was why I had already contacted the manufacture, to find out if it was covered and speed up the process a bit. He then seemed to brush off my statement, saying that he still had to do it this way, and that it my previous approval was irrelevant. I was a bit upset with this, but held my tongue. Maybe they just needed to get a different kind of approval? At this point, the service advisor started to complain that they didn't do paint repairs and that they would have to find an approved body shop, and negotiate things, then send the car to that body shop. He said it would take a few days or maybe even a week for this process when my wife asked for a general idea of what we would be looking at. I said that was fine, I understood paint takes time. He seemed like he was disappointed that we didn't just leave at that point. He kept saying things like "if you want, you guys can come back at another time after I find out what Hyundai wants to do." At this point I said we already did that and Hyundai ALREADY APPROVED it. I had the reference number in my hand. He never asked for or let me give him that number. Every time I tried, he would cut me off or not respond. He then said he needed to take his own pictures. So we followed him out to the car, in which he took a picture of the hood from a distance and walked back inside. He didn't get any vehicle information that is usually required for warranty work, like vin, miles or anything else. I asked him if he needed the info, knowing that he does from my own experience working at dealerships in the same position, and he said he didn't need it for this. We went back in and he asked me if we wanted to leave, again, and I said we could hang out for a bit and see if Hyundai will get back to him, considering they had already approved the work. An hour goes by and he said they hadn't responded yet, but I was out of time as my wife needed to go to work. I told him we would have t

Monday was not a good day for service. - Johnshawfan

Monday was not a good day for service. I had an 11AM appointment. I was right on time, but the double line of cars was so long, I couldn’t even pull in off the street. I had wait OVER AN HOUR before a representative came to take care of me. What’s the point of an appointment? Everyone was polite and apologetic, and when I came to pick up my car, the process was fast and smooth. But you need to have a manager there to evaluate the incoming situation and be able to assign another person of two to take care of a back-up like I experienced. Not acceptable.

Worst ever , 2 engines on our cpo veloster within two - rayweathers50

Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months

I’ve been a customer of Ford and this dealership since - earlekr2

I’ve been a customer of Ford and this dealership since 2006 and have always been treated with respect and courtesy.

I highly recommend Cardinale Hyundai, Oscar Cantarero - bentriderdeb

I highly recommend Cardinale Hyundai, Oscar Cantarero especially! He was fantastic in the process of selling my leased Hyundai ‘21 Kona for the residual value! I was most impressed with his kindness, patience, and no “xx” in the transaction. He was attentive to my older sister who owned the car and was complementary to her stories, sharing her experiences. We also had a great experience with Mary in the Finance Office! I would definitely recommend Cardinale Hyundai, Glendora, Oscar Cantarero, if you are looking to purchase or sell a vehicle!

Service advisers supposed to do what ? - godskingdomcome2024

Service advisers supposed to do what ? Think about that for a moment. You bring your vehicle for service more specific transmission service. Service adviser let’s call him Dan. He recommends from behind his desk “it’s cheaper just to replace whole transmission” for $10,000 with 3 year warranty and unlimited mileage. Ford transit connect 2022 120,000 miles. Okay we agree because I need a vehicle to work. He doesn’t care about how I’m going to pay for this, keeps vehicle for almost a month, when finally I get back, not to mention communication is bad, Dan will say I called you and left a voicemail, I get everyone’s voicemail but for some reason I don’t get Dan calls and finally I get the vehicle and it’s done properly, here we go start playing phone tag, I called Diamond Ford asking for Dan, they transfer you and you wait, and wait, and wait. He doesn’t care about your schedule or how you doing, for some reason I have to call again and after finally speaking with him we agree to bring vehicle in checkout. Here we ago again phone tag. And he’s so sure he called you and left message all the time, I believe he actually believes that he’s picking up the phone and making the call. So the service adviser and mechanic don’t communicate between each other, I strongly believe this because the reason the vehicle was not done properly was of a under support was not good. And you (customer) start thinking and even a 15 year old will say “wait, if they had the transmission out and you see all the moving parts on the vehicle and your mounting the transmission would’ve see that support, and mention to the service advisor (Dan)” then he would “ADVISE” to customer” and had to pay another $3000. And isn’t weird how you bring for service and suddenly more issues arise. I like reviews, it helps us decide where to go and boycott bad service. Good luck to all at AV area. We cannot blame human nature we all being there, it could be age, younger he’s just learning, older going to retired, middle age are just thief. Diamond Ford is just the onetime money maker. In money nobody cares about you, at the beginning your welcome with open arms but then, true colors come out. And get this, they believe their right and you don’t know any better.

Incredible Experience with Shahin – Made My First Luxury - A.A.B

Incredible Experience with Shahin – Made My First Luxury Car Purchase Unforgettable! I recently purchased a BMW 430i, and I couldn’t be happier—not just with the car, but with the outstanding experience I had thanks to my sales consultant, Shahi . From start to finish, Shahin made the process smooth, stress-free, and genuinely enjoyable. As this was my first luxury car purchase, I had a lot of questions and some nerves, but Shahin was incredibly knowledgeable, patient, and professional throughout. He took the time to understand exactly what I was looking for, guided me through all the options, and made sure I felt confident and excited every step of the way. His passion for what he does really shows, and it made a huge difference in my buying experience. I truly felt like I was in great hands. Thank you, Shahine, for helping make this milestone so special—I’ll definitely be recommending you to friends and family!

Very professional, the staff was very kind, I am very - Evelynrizzo

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

This is a great place with the best service. - Prius driver

This is a great place with the best service. I thank Khalid for all his help with my new car. George handled the paperwork quickly. A big thanks to Joy who always is helpful and cheerful. A big thank you to the staff!!

Greeted Promptly and sales staff was fantastic, every bit - DS

Greeted Promptly and sales staff was fantastic, every bit of the sales experience was fantastic would reccomend this Dealership to all my friends

It was my first time and Maxx treated me very well. - Alex

It was my first time and Maxx treated me very well. Even he offered me uber and drop off my car after the service. I really recommend them!

Thieves. - Pissed that I was stolen from

Thieves. They sold me a warranty and never provide it. They gave a piece of paper that basical says... here's a warranty number, but does NOTHING to describe the terms and conditions. I should have know when the xxxxxxx quickly took the signed paperwork and put it in a sealed envelope before I could see it.

I was searching online for a used Ford Edge but couldn't - Nursekrajec

I was searching online for a used Ford Edge but couldn't find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Julio called and informed me they still had it and we set up an appointment for me to come in. I drove up from San Diego to see the car. When I arrived everyone was extremely friendly and said hi. Julio introduced me to Fabian who was going to go on the test drive with me. Fabian showed me the different features the Edge had and how to use them. There was a great deal on the car and it was brand new. So I told Julio and Fabian I'd take it. The whole process was easy. Julio and I discussed numbers and warranties. I signed the papers with Sandy from Finance who made the process go smoothly. She answered all my questions I had about the papers. This was one of the easiest car purchase I've made. Highly recommend this dealership.

They had an exceptionally helpful staff and expedient - hugatepey

They had an exceptionally helpful staff and expedient service. They really took care of everything.

Great service, friendly staff, comfortable environment. - LAURALECUYER22

Great service, friendly staff, comfortable environment. Ease of scheduling - I really appreciate how accommodating the dealership is to my schedule.

I have never found a service department that is as great - lisa

I have never found a service department that is as great to work with as theirs! My car has had many issues, and every time, the folks at ARG make it as painless as possible! Special shout out to Egger, Tina, and Hilbert for excellent customer service!

I hope everyone can buy the car they like. - Wsj836895491

I hope everyone can buy the car they like. Mr. Sun is a very good friend.

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

They try their hardest to exploit me into paying more - red!box357

They try their hardest to exploit me into paying more than I should, and sold me a service contact I didn't need.

I took my TH for 40k service Jeremy was the tech and - tes.luna

I took my TH for 40k service Jeremy was the tech and Stori was the advisor. My trailhawk is running like new, no issues with the service Friendly environment.

Trent was very responsive and addressed all my questions. - DaGoose

Trent was very responsive and addressed all my questions. If he didn't have the answer, he would seek input from others on his team and get back to me as quickly as possible. I felt like Trent was my advocate throughout the purchasing experience.

The one star review is for one reason only, the rest of - Barry Milligan

The one star review is for one reason only, the rest of the experience was good, they were fast and efficient in all respects, BUT they called and advised me that I needed a new in cabin air filter, it was expensive but I told them to go ahead. When I pick up my truck, it stunk like going down a VERY intense detergent row at the store, and Im very sensitive to smells, I started home and turned around in less than five minutes with a headache and watering eyes, took it back to service department and was basically told, there was nothing they could do, and it would dissipate, I sure hope they are right

Great experience all sales people were great Gerald - doug

Great experience all sales people were great Gerald Tillis was terrific finance department was great the technology support was very helpful

I went to buy a Jeep Wrangler and it was quick and - margaretadams1955

I went to buy a Jeep Wrangler and it was quick and easy. The staff was helpful and kind. My sales associate Mario and Eryck were exceptional and provided me with all the information I needed. No nonsense and easily one of the best experiences I've had at a dealership. Keep up the good work guys! I look forward to my next purchase at Car Lux Inc.

Sean took great care of us and the service was great! - tpfrang

Sean took great care of us and the service was great! My only concern was when we arrived no one came out for at least 10 minutes after my appointment time. They used to always come right out. Hopefully this dealership isn’t going to change their customer service. We have been going to this dealership for over 10 years

Great dealership. - ssver2005

Great dealership. Purchased a preowned SUV from there and it was a great experience. I also service my Toyota there as well and the Service is also great. Heri is the best service rep there. Always for Heri in service,

Had an appointment but vehicle sat for 1 hour and 30 - Tomsd2az

Had an appointment but vehicle sat for 1 hour and 30 minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. I was satisfied when I left.

I've been a loyal customer of Genesis of Corona for over - Jay

I've been a loyal customer of Genesis of Corona for over 3 years, but my recent experience with their service department has left me extremely frustrated and disappointed. I brought in my GV80 for what should have been a warranty replacement after the plastic lining of the wheel well fell on its own, got caught in the disc brake, and nearly caused an accident. Despite this being a clear case of part failure (something that happened two years ago and was replaced without issue), they refused to submit the claim, instead suggesting the damage was caused by something else. Oscar, the service advisor, kept changing his story and was inconsistent about whether or not this issue would be covered under warranty. The service manager, Mayra, was unhelpful and dismissive—she simply told me to call the corporate office and then hung up. No alternatives, no solutions. The customer service at this dealership has significantly deteriorated since I purchased my vehicle here, and this incident has cemented my decision to take my business elsewhere. I will not be returning to Genesis of Corona and will be going to a different dealership moving forward. I highly advise others to reconsider before doing business here, especially if you value honesty, accountability, and proper customer service.

Really good dealership. - hollinsstevie

Really good dealership. Ada was nice and efficient with my time. The managers were fantastic and so was all the sales staff. Great communication from my sales rep!