328 California Nissan Service Centers

Everytime I bring in my cars I have a wonderful - Brandontarroyo619

Everytime I bring in my cars I have a wonderful experience, the sales and service team have my best intentions. I've been going there for years and years to come

Very pleasant & competent staff & personable driver to my - ajdsim3

Very pleasant & competent staff & personable driver to my home during service visit. I never use another dealer even though there is one closer to my home.

They did an excellent job on my car, I would recommend - Melvinhernandez35

They did an excellent job on my car, I would recommend them. Nice service and happy persons.

Excelente servicio y satisfacción al cliente. - vegaquinteroteodulo

Excelente servicio y satisfacción al cliente. recomindo venir al Nissan mission hills. Y al asesor Daniel Licero. En atención al cliente.

Excellent service, professional, very polite, kept me - dweber1126

Excellent service, professional, very polite, kept me updated daily, finished when they expected and repair was very good.

He always good he always treats me fine. - carlucci.revelo

He always good he always treats me fine. Good communication friendly truthful reliable and friendly. Thanks

Friendly customer service. - Jolly Rancher (truck’s name)

Friendly customer service. I didn’t wait long for the mechanic. I didn’t have to request a quick car wash. It was already washed. The newly remodeled waiting lobby looked aesthetically comfortable. Lots of tables and chairs to do some work on your laptop. I ran into some familiar faces I remember at the service parts counter from last inquiry on parts. Boy I was jazzed to see the filtered water by the sink to refill my water bottle. BTW I’m returning back soon because my daughter bought a used Nissan-her first car! I know what to get her for Christmas! A Nissan keychain- coz “The Price is Right” However, someone wasn’t around 🧐, He was my GoTo brother, Mark Nutter. I’m sorry I missed him before he retired. Mark was there when I first pulled in with Nissan and was there for me for any questions. I even called him once to ask how the heck to move my steering wheel as I was stuck across the street parallel parked in front of my daughter’s elementary school. That was a first for him- a goofy customer in a bind calls him. Over the years, he’s heard about how my family’s doing, and vice versa. I brought my vehicle in days before Father’s Day. Wished him well. I’m forever grateful for being honest, and provided clear explanation of how parts worked. But Never Fear, another generation of Certified Service Reps at Nissan of IRVINE are here! Fernando, Juan and Amed! The Legacy of Best Service Lives on!

Friendly service. - garrett2468

Friendly service. Excellent work. I'll definitely return for my next service. Thank you so much.

Good experince with jose and marshall . - mauro.gonzalezprieto

Good experince with jose and marshall . I recommend them to everyone! Go see them at valley Hi Nissan!

We've purchased 7 or 8 vehicles from this dealership. - JUDYAMODEO

We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !

Everything was wonderful Everything was great, the - Nutte4you

Everything was wonderful Everything was great, the service crew was polite, helpful and very knowledgeable about their jobs.

Always very thorough and courteous. - jeffnjan

Always very thorough and courteous. Easy to schedule service appointments in a timely manner. Clean and comfortable waiting area.

Sam has the best customer service skills that I’ve - Fern

Sam has the best customer service skills that I’ve experienced at a dealership. Our visit was exemplary and the bathrooms were clean. Big thanks to Sam for being so kind!

This corrupt service department added 3,000 MORE MILES - Sealeybrytani

This corrupt service department added 3,000 MORE MILES to my car to get it out of warranty. My 2022 nissan Sentra battery died. It kept saying system malfunction so i took a photo of my dashboard and my mileage read 34,162 (still under warranty) i have photo evidence of this and my car sat there until the tow truck came. I got it towed the 5 miles to the dealership thinking ok great it’s still under warranty so whatever the issue is it’ll be paid for. My car gets dropped off and the service advisor liseth calls me and says that my car is no longer under warranty and a battery will be $375. She tells me that my odometer is reading 37,361 ! I told her she’s incorrect and that my miles are only at 34K. I come up here to speak with the manager Marcos to show proof of that and he doesn’t know how this could’ve happened. So now my car is out of warranty and we know these stupid Nissans are expensive to maintain. The manager offered to give me a free battery and of course he would since I’m sure his people are the ones who messed with my mileage so that i can be out of warranty. I also got a text from the sales department to sell my car since it’s high mileage right now 😒 this place put 3,000 miles on my car in a matter of minutes and no one knows what happened. How does my car mileage jump over 3,000 after it’s dropped off?! They tampered with it and then offered me a free battery when they got caught.

Gracias Riverside Nissan por siempre brindarnos un - Abner Cruz

Gracias Riverside Nissan por siempre brindarnos un servicio excelente, mantenimiento, repuestos y servicio al cliente, excelente 💪🏼👍🏼

Greg in service was an amazing help. - Jacob W

Greg in service was an amazing help. Go see him for anything you need done on your vehicle!

Excellent service car was ready when promised and washed. - Happy

Excellent service car was ready when promised and washed. Advisor courteous and explained work performed

My spanish speaking father bought a Nissan Altima from - Christinahanson89

My spanish speaking father bought a Nissan Altima from here last year for my mom. They also purchased the service package. They have recently been calling him relentlessly. He does not speak english and would request a spanish speaker. They would then hang up on him, but keep calling back. He went in person and spoke to a salesperson who then called him a "fkng salvadorian" and they kicked him off the premises and threatened to call the police on him because he was frustrated that they kept calling him with no one to speak spanish. They had no problem with him while he was spending money there, but now that hes just trying to find out what it is THEY are calling for, the language barrier is a problem. I have filed a complaint with the BBB and the Attorney general.

I appreciate the service i received from Mai Bui. She was... - Jraguiilar2424

I appreciate the service i received from Mai Bui. She was very helpful and courtesy Thank you so i enjoy my new car cant wait for a joy ride yeeee