272 California Mercedes-Benz Service Centers
The best MB service center - Art was our service advisor - ernest
The best MB service center - Art was our service advisor and he made sure the work was done and to our satisfaction - we will definitely be coming back to this service center always.
Michael was great! - Elicast0889
Michael was great! Answered all my questions and got the job done. Fast and efficient.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Love this dealership. - Bhutch4
Love this dealership. They are very helpful and make sure you are taken care of
Great customer service. - BossLady
Great customer service. The technician that came out was very helpful and nice. I will definitely reach out for more services in the future
I was very pleased with the service I received on my - Johnny
I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.
Allison our service advisor is the greatest ! - vlb5
Allison our service advisor is the greatest !! Give her a raise she deserves it. Love 💕 her.
Henry, the service advisor and the entire staff are - Bre. J.
Henry, the service advisor and the entire staff are friendly, knowledgeable and quick. I took my GLE 43 AMG in for a radiator replacement and they had my car back to me by the end of the day. The best part, they don't try to upsell or push you into additional services. I've found my new go to MBZ dealership.
AutoNation is the best, they repaired the damage and my - sammyocb
AutoNation is the best, they repaired the damage and my truck looks like brand new again. I recommend them to all friends and family. The staff are the best here.
I recently had my vehicle serviced for the first time - Nick D.
I recently had my vehicle serviced for the first time (Service A) at this dealership, and I must commend Jesse Gutierrez, the service assistant who assisted me. Jesse did an excellent job addressing my concerns and ensuring that my first service experience was handled with care and professionalism. He was patient, attentive, and fulfilled all my needs. Thank you, Jesse, and the dealership team, for the outstanding service!
Great service and Joshua went out of his way to help me - loag999
Great service and Joshua went out of his way to help me with Uber when the loaner car was not available.
Emily is an absolute gem! - Mo
Emily is an absolute gem! Despite living in Cerritos, I gladly make the drive to the South Bay location just to work her. She makes every process seamless and stress-free. Her attention to detail and dedication to ensuring my car's needs are always met is truly unmatched. Highly recommend! Thank you so much girl! 🙏🏽
Easy,efficient, friendly customer service,great selection - faztrak
Easy,efficient, friendly customer service,great selection of cars,friendly sales will do business again 5 star
Service was on time and super quick. - BBright408
Service was on time and super quick. This is my second time using the AN mobile and it’s been very convenient and a great value.
The staff are attentive and courteous. - Lilibeth
The staff are attentive and courteous. Yohan Chen/Arcadia Service Advisor is very thorough, meticulous & adaptable to the needs of the customer.
Service Sales Advisor
5-stars the best team of specialists ready to assist and - kensf
5-stars the best team of specialists ready to assist and help in a 5-star facility. Much better than Fletcher Jones Fremont!
I was a bit sceptical at first , but seeing Zachery , go - jkeo
I was a bit sceptical at first , but seeing Zachery , go right to work, then eliminating possible problems. As it turned out I am happy with the results
The service was outstanding. - Morris.Evans
The service was outstanding. And the service advisor kept me updated on the progress. everything is working great
The service personal at Mercedes Benz in Oxnard were - Lex
The service personal at Mercedes Benz in Oxnard were caring, considerate and hospitable. Especially Barry Taylor who I wish to personally thank! Keep up that loving spirit to your customers! Cheers
Service Department - Vicko
I scheduled my service for the following week and the repairs were completed satisfactorily after two full days at the service department. My assigned service advisor's name was Gilbert Martinez, who performed exemplary customer service. He was professional, courteous, and empathetic of my previous negligent experience.
My service advisor Justin provided me a smooth service - Ali
My service advisor Justin provided me a smooth service experience for my C63s the other day. They provided transportation to and from the dealership while my car was being serviced. I wanted to get some more maintenance done in the near future and emailed Justin today for some quotes. He was quick to respond the prices are comparable if you were to supply your own genuine parts and use a reliable indy mechanic in the area. Overall, I recommend other Mercedes owners to service their car here.
Everyone is always helpful and friendly! - Shirls
Everyone is always helpful and friendly! Fast service and pain free. Eddie my service tech always helps me understand what I need!
A wonderful experience for me. - jamiekins
I had just graduated from GIA in Carlsbad and these guys at Hoen were kind enough to find me a low cost S class since it's the only car I have ever had. I was just starting work and couldn't afford big payments. They found me a corporate 2004 S class and I traded my 99 S class and my payments were very low. It was the first used car I have ever bought and I still have it now in 2019. It's time for me to go and see if they can help me again to find a car. I always think of them when I want a new car because they were so kind to me when I needed some help getting a car. The staff was always so nice and friendly. It's very unique to find a an auto dealer that actually cares about your situation and does their best to find you a car you can afford. sincerely JS
Our experience with David Kaplan was very good! - Steven
Our experience with David Kaplan was very good! He was in constant contact with me throughout the day while he was serving our Mercedes Benz. We will continue to use him for all our services. Thank you
My tire was going flat and I made it to the dealership - mrassp
My tire was going flat and I made it to the dealership with about 22 pounds of air remaining. A new tire was placed on my vehicle and I was in and out in about 50 minutes.
It was great customer service and he was very polite and - Minjung1987
It was great customer service and he was very polite and professional. I love my new car!
Always top notch service at Mercedes of El Cajon. - Graycisneros16
Always top notch service at Mercedes of El Cajon. Anthony arroyo provided great customer service. Definitely recommend!
Tuyen was great and made everything clear for me. - 919jennyj
Tuyen was great and made everything clear for me. Problems were taken care of in little time and then clearly explained what would be needed in the near future. They are a very good company and you feel safe putting the problems of your car in their hands.
I had the best service you can ask for! - Koolmac1
I had the best service you can ask for! Brennan Ruiz was beyond great please let him know we appreciate him!
Informed the detailed info clearly and delivered car on - JJ Gmail
Informed the detailed info clearly and delivered car on time. The waiting are is well designed so I can do some work there while waiting.
Positive experience! - krobbinsdr
Positive experience! The minute I drove in to the dealership I was greeted and escorted to where I needed to be. I was connected with my service provider, Sydney. She had everything ready for me. And in minutes I was on my way with a loner car. Soon after I was contacted with updates on my car and then notified when my car was completed. I conveniently paid for the service online prior to returning to the dealership. Once there in minutes I was in my newly washed car and leaving. Overall everyone was professional and friendly. Sydney was professional and very helpful. Thank you !