272 California Mercedes-Benz Service Centers

great service, took care of programming my key while I - bob@rdsprinting

great service, took care of programming my key while I waited and very comfortable dealership

Professionals, caring and courteous with a commitment to - Cheryl123

Professionals, caring and courteous with a commitment to none other than excellent service for all clients.

Love this dealership. - Bhutch4

Love this dealership. They are very helpful and make sure you are taken care of

Exemplary service! - Rafa

Exemplary service! Their techs and service consultants - Dominique - know MB! I've been a client since 98 and have always experienced outstanding service!

Excellent Car Maintenance Service！ Brian is always - Xiaoping

Excellent Car Maintenance Service！ Brian is always professional, knowledgeable, and incredibly friendly. I couldn’t be more satisfied with the experience

Speedy service! - lorijoy775

Speedy service! The technician was very nice and knowledgeable, He didn't try to upsell me on other work in fact there was nothing wrong with the car, it was the key fob that was causing the problem. He checked everything, all hoses, fluids, tires, everything, and my car got a clean bill of health! I will use them again and recommend them to everyone!

Henry, the service advisor and the entire staff are - Bre. J.

Henry, the service advisor and the entire staff are friendly, knowledgeable and quick. I took my GLE 43 AMG in for a radiator replacement and they had my car back to me by the end of the day. The best part, they don't try to upsell or push you into additional services. I've found my new go to MBZ dealership.

The tech, did a great job work on the car. - Geocampo28

The tech, did a great job work on the car. He also me gave advice.

I recently had my vehicle serviced for the first time - Nick D.

I recently had my vehicle serviced for the first time (Service A) at this dealership, and I must commend Jesse Gutierrez, the service assistant who assisted me. Jesse did an excellent job addressing my concerns and ensuring that my first service experience was handled with care and professionalism. He was patient, attentive, and fulfilled all my needs. Thank you, Jesse, and the dealership team, for the outstanding service!

Mercedes San Jose did an outstanding job on my repairs. - loag999

Mercedes San Jose did an outstanding job on my repairs. Joshua went above and beyond by keeping me updated and arranging Uber rides for me when courtesy cars were unavailable.

Emily is an absolute gem! - Mo

Emily is an absolute gem! Despite living in Cerritos, I gladly make the drive to the South Bay location just to work her. She makes every process seamless and stress-free. Her attention to detail and dedication to ensuring my car's needs are always met is truly unmatched. Highly recommend! Thank you so much girl! 🙏🏽

Great customer service. - stoprr

Great customer service. Tyler was outstanding in resolving all issues and provided service that was second to none. The only issue I have with the dealership is that the wait to pick up the repaired vehicle is very long. At the end of the day, when most people pick up their cars, the dealership could do a better job of getting vehicles to their owners.

Nathan provided excellent service. - Jenny

Nathan provided excellent service. He communicated the process timely. And I am happy with the repair job done.

Great service and communication. - Mariabanks77@gmail.com

Great service and communication. Clayton did a great job. Will definitely use again. Very convenient.

The staff are attentive and courteous. - Lilibeth

The staff are attentive and courteous. Yohan Chen/Arcadia Service Advisor is very thorough, meticulous & adaptable to the needs of the customer.

5-stars the best team of specialists ready to assist and - kensf

5-stars the best team of specialists ready to assist and help in a 5-star facility. Much better than Fletcher Jones Fremont!

The technician arrived. - Busterk

The technician arrived.on time and reviewed with me the details of the planned work. Bert changed my rear brakes out flushed the brake fluid quickly and efficiently. He was careful and easy to talk with. Excellent job.

Got top notch service from my service representative, - siamak

Got top notch service from my service representative, Michael Reyes as usual. He is a true professional and a pleasure to work with.

Service Department - Vicko

I scheduled my service for the following week and the repairs were completed satisfactorily after two full days at the service department. My assigned service advisor's name was Gilbert Martinez, who performed exemplary customer service. He was professional, courteous, and empathetic of my previous negligent experience.

My service advisor Justin provided me a smooth service - Ali

My service advisor Justin provided me a smooth service experience for my C63s the other day. They provided transportation to and from the dealership while my car was being serviced. I wanted to get some more maintenance done in the near future and emailed Justin today for some quotes. He was quick to respond the prices are comparable if you were to supply your own genuine parts and use a reliable indy mechanic in the area. Overall, I recommend other Mercedes owners to service their car here.

Everyone is always helpful and friendly! - Shirls

Everyone is always helpful and friendly! Fast service and pain free. Eddie my service tech always helps me understand what I need!

A wonderful experience for me. - jamiekins

I had just graduated from GIA in Carlsbad and these guys at Hoen were kind enough to find me a low cost S class since it's the only car I have ever had. I was just starting work and couldn't afford big payments. They found me a corporate 2004 S class and I traded my 99 S class and my payments were very low. It was the first used car I have ever bought and I still have it now in 2019. It's time for me to go and see if they can help me again to find a car. I always think of them when I want a new car because they were so kind to me when I needed some help getting a car. The staff was always so nice and friendly. It's very unique to find a an auto dealer that actually cares about your situation and does their best to find you a car you can afford. sincerely JS

My tire was going flat and I made it to the dealership - mrassp

My tire was going flat and I made it to the dealership with about 22 pounds of air remaining. A new tire was placed on my vehicle and I was in and out in about 50 minutes.

The service personal at Mercedes Benz in Oxnard were - Lex

The service personal at Mercedes Benz in Oxnard were caring, considerate and hospitable. Especially Barry Taylor who I wish to personally thank! Keep up that loving spirit to your customers! Cheers

It was great customer service and he was very polite and - Minjung1987

It was great customer service and he was very polite and professional. I love my new car!

The B service on my car was like a breeze. - Sdsu

The B service on my car was like a breeze. Everything was perfect and people are very friendly and kind. The best Mercedes dealer in the area.

Ramces Rodriguez provided excellent customer service. - schnurs

Ramces Rodriguez provided excellent customer service. He was able to quickly order our part and more importantly get us in for our repair in a timely manner. He also provided excellent communication throughout the entire process.

Prompt and professional Service. - Fortune

Prompt and professional Service. Don was so great, friendly, compassionate and amazing. I love to work with him all the time

Great people and service We have used Toyota in the - rbsemail

Great people and service We have used Toyota in the past And have always had a great experienchighly racomended

Outstanding service…Edgar is incredible professional very - Jennifer

Outstanding service…Edgar is incredible professional very empathetic and easy to work with thanks for all the hard work