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Michael Ramos
Michael Ramos at Walter's Mercedes-Benz of Riverside

Michael Ramos

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
112 Reviews
4.9

112 Reviews

Write a Review

112 Reviews of Michael Ramos

June 01, 2024

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Employee Rating

Visiting Walters is always a hassle free experience & the service is brilliant. Thank you Michael & the Walters MB Riverside Team More

by Seth
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Recommend Dealer
Yes
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Jun 03, 2024

Walter's Mercedes-Benz of Riverside responded

Seth, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he made your service brilliant and a hassle free experience. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 26, 2024

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Great and quick service especially without an appointment. Michael Ramos was my advisor and was a big help. More

by deejam23
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Yes
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May 29, 2024

Walter's Mercedes-Benz of Riverside responded

Deejam, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he was a big help. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 23, 2024

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The staff that I’ve come into contact with have been friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. More

by Robin16
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Recommend Dealer
Yes
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May 24, 2024

Walter's Mercedes-Benz of Riverside responded

Robin, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly, helpful and positive. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2024

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Employee Rating

I had a positive experience with Micheal Ramos a service advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and More

by galvidrez30
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Recommend Dealer
Yes
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Apr 23, 2024

Walter's Mercedes-Benz of Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was professional and honest. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 12, 2024

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Walter’s Mercedes Service Department is a nice place with some friendly staff members and show willingness to help. I am a return customer of the service department. More

by Robin16
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Workmanship
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Recommend Dealer
Yes
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Apr 15, 2024

Walter's Mercedes-Benz of Riverside responded

Robin, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and willing to help you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2024

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Michael Ramos is very personable. Michael explained everything to me and made several suggestions to me regarding extending my service agreement. More

by GregWilkerson
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Recommend Dealer
Yes
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Apr 03, 2024

Walter's Mercedes-Benz of Riverside responded

Greg, Thank you so much for leaving Michael this terrific review! We are glad to hear that Michael took stellar care of you and your automotive needs. We are happy to know that he was very personable and explained everything to you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 28, 2024

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Michael took his time explaining everything regarding my car and on the maintenance that was recommended. Very polite as well More

by Vanessa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erwin Artacho

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Mar 28, 2024

Walter's Mercedes-Benz of Riverside responded

Vanessa, We are grateful for you leaving Michael this exceptional review! We are thrilled to hear that Michael took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very polite and took his time explaining everything regarding your car and on the maintenance that was recommended. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2024

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Employee Rating

Excellent customer service and communication. Alex is always great and helpful. He keeps me updated with the status of my vehicle. All service department staff are so professional, and always tre More

by jaimina2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

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Mar 27, 2024

Walter's Mercedes-Benz of Riverside responded

Jaimina, Thank you so much for leaving Alex this terrific review! We are glad to hear that Alex took stellar care of you and your automotive needs. We are happy to know that he was helpful, professional and treated you with the utmost respect and urgency. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 21, 2024

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Employee Rating

Great service Michael Ramos provided excellent care. I will recommend Walter’s to my family. More

by Carl Cook
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Yes
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Mar 22, 2024

Walter's Mercedes-Benz of Riverside responded

Carl, Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction and recommendation! We are thrilled to know that he took excellent care of you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 23, 2024

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Employee Rating

Your service department is a scam. Not resetting service notice on the dashboard because I chose to have minimum service performed, is a scam. More

by ph
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Workmanship
Service Time
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Recommend Dealer
No
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Feb 26, 2024

Walter's Mercedes-Benz of Riverside responded

Hi, I’d love to learn more about what happened here? If you have the service that’s required to turn off the dashboard notice then it gets turned off. We certainly, wouldn’t withhold that for any other reason. Let’s get to the bottom of what’s going on here. Could you please call me at the number below? Erwin Artacho General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

Feb 26, 2024

ph responded

I clearly explained that I chose to have minimum service performed, verses service that's required, so regardless of my choice, I believe the dashboard notice should be turned off.

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