81 California Hyundai Dealers

LIES AND WASTED TIME. - mikeb125

LIES AND WASTED TIME. This dealership is SHADY! Dylan Castro lied to us on multiple occasions and had us drive over 2.5 hours to trade in a vehicle and purchase a new car. I attempted to start paperwork and do deposit prior to coming which they refused. I called in the morning to confirm the vehicle was set aside for us which he confirmed. 10 minutes from the dealership, he called and said sorry they just sold that vehicle. He said he could get one from another dealership. I asked him which one and he said Chico, so I checked their website and confirmed with them that they did not have the vehicle like he said! So we waited another hour only to be told the one he was going to get was also sold, he wasted our time. They didn’t even compensate us for time or gas as a courtesy. He ruined our weekend and hopes of getting a new car. DONT EVER DO BUSINESS HERE!!!

Pretty unprofessional and high pressure sales tactics, - Dealerratings1234

Pretty unprofessional and high pressure sales tactics, felt like a poorly run used car dealership!

I was treated like royalty - Hyundai happy

I've never had as wonderful experience as I had Monday, 12-18-17. Edgar Gonzalez and the other staff for that day were so nice! My 2014 Sonata needed servicing. Here are some perks, not necessarily in order of importance: 1. Free doughnuts, fruit, coffee and hot chocolate to make the wait enjoyable 2. Free oil change 3. Free car wash inside and out 4. Etc.! And they had me driving home in a timely manner! I would definitely recommend Ladin Hyundai Service!

2019 Kona - Jhaddad

I was looking for a particular color, trim, and drivetrain that are a very difficult combination to find for this model. The closest vehicle that matched my search was over 200 miles away and Winn not only bought it from that dealership and drove it here but they also offered me a price lower than any similar models listed for sale in the entire state! They didn't try to pressure me into lowering my standards or looking at other more expensive models that I wasn't interested in. I stopped by early in the morning and they made sure my car was washed, detailed, and had a full tank of gas before I arrived. I was there for about 2 hours and did all the financing/paperwork and got shown how to use all the features of my new car. Awesome and chill experience, I would definitely recommend them to friends looking to buy a car. Shoutout to Michael and George for being so helpful and accommodating.

Stay away!! - Stella64

Service in July that was not done properly. Found out because car almost died last Saturday and was able to barely drive to Downey Hyundai. Downey Hyundai had car for four days when they called that car needed Coolant Flush. I authorized service and later that evening check my paperwork from work done by Sage Hyundai in July. I had a coolant flush! I called Downey Hyundai to not have service preformed because i had coolant flush done in July, but Downey Hyundai informed me that that was impossible because it was half full and dirty. I contacted Sage Hyundai and left message for the Service Director, Ara, who never called me back. I called again and left message, but not call back. I called four times today (Saturday) to speak to the service director and i just got transferred from person to person. Called again and left on hold for over 17 minutes. I called again with call transferred which rang for 45 times. If I would have been given at least a free oil change, I would have been happy, but all I got was being ignored by everyone that worked at Sage. I will NEVER go back to this dealer again. I have had other problems with them taking hours just for oil changes. I miss the old management which got you in and out.

Great purchase experience - sherinicholas

I liked that the people at this dealership allowed me to ponder my purchase for a few days and didn’t bother me during that time. Nice, professional place

So. - rushgrrl2112

So...we decided to go car shopping, on a Friday. Why, I have no idea! All the lots were teaming with people and I was thankful that my hubs and I did our homework, knew what we wanted to see, knew where to go and what our bottom line was. We arrived at Selma Hyundai and A.P. welcomed us, asking if we were already speaking with someone - we weren't- and if we needed assistance. He provided a ton of great information on the Genesis line we were interested in. We were waffling between a 2019 and a 2021 and he helped us with pros and cons for each, listening to what we really were looking for, went with us while we drove each and allowed me to really dig into analyzing the feel and overall "sit" of each model, going through features and detailed information on comparisons to other vehicles in that class. Super helpful! He made it an amazing experience and not only helped us get into the car we really loved, but walked with us every step of the way. The entire Hyundai crew made our experience one I will never forget, from the sale to the finance end, communication was flowing for literally three full days. I highly recommend you go visit them if you're looking for a new ride and you want to be treated like family!

Excellent shopping experience - Itzbenz23

Nate, the sales rep I worked with, was phenomenal. He was courteous, informative, respectful, and professional at all times. He made the entire experience wonderful.

Very, very pleased with everything. Brandon was the... - adstotesberry

Very, very pleased with everything. Brandon was the salesman and was excellent. Went all out to get me my 2022 Kona. Was also very pleased with the finance department. Couldn't ask for a better financing. All so I am very pleased with the car.

Went for test drive today and the first person was... - Ready for a new car

Went for test drive today and the first person was knowledgeable and helpful, until he was pulled to another customer. The 2nd person was kind, but did not as much about the cars. After test driving, he was less than helpful when it came time to talk pricing. He have me vague information, not details on the "quote" and when I asked for additional information, he provided me a quote 27K more than listed through the credit union. Yes, you read that right! Over $27K!!! Rude and not helpful AT ALL.

New Hyundai - turtleot

Got a great deal on a vehicle that is just what I was looking for. I appreciated that Peter was helpful in answering my questions and there was no time that I felt any pressure from him to purchase the vehicle.

Awesome dealership who’s been taking care of my car since - Overcomer4God

Awesome dealership who’s been taking care of my car since its purchase. Excellent service always!

Literally the worst customer service I have experienced - Mikeyziz3

Literally the worst customer service I have experienced in a while. I filled out an application for a used car, sent pictures of my trade in vehicle, on the phone back and forth for hours. They kept me going just to tell me the car I was about to buy was sold. I'm literally in the process of buying the vehicle and they sold it to someone else. They do not care about YOU! They will con you and lie to you just to get your hard earned money. That's all that matters, is money. Disgusting people at this place. Thanks Edmundo for wasting my time, xxxxxxxx!

The Twilight Zone! - nobodyhone

Looks like a war zone on that block now.I had to get my car serviced. They did not pick up the phone. So I drove down to Hyundai of Oakland. When did they close shop? Why did management never tell the car buyers who bought a service agrement because the location was convenient? Appalling!

Ruby the Hidden Jewel - skywriter.5

I walked onto the lot just wondering what might be there, looking for price range, availability, the start of what I expected to be a long and painful journey to acquire a decent used car. Liz greeted me and showed me to a pre-owned Black sedan. “Eh,” I told her, “I really was thinking about a red car. And I REALLY want a manual trans, which everybody says are impossible to find because nobody likes driving them...” And Liz says with a smile, “Well actually...” Within about 15 minutes Liz had me driving a new ruby-red Elantra sedan around town, shifting happily and thinking about buying a Hyundai. I thought Ruby was a used car since it was only a few dollars more than the pre-owned black one id checked out first. By 6pm that night I drove that new 2017 car off the lot with affordable financing and a broad smile on my face. These folks are great.

Paint Came Off Days After Purchase - Reasonable Guy

Less than a week with my new car - PAINT IS ALREADY COMING OFF. June 21, 2018 - drove all the way from Fontana to Hyundai Claremont because of its good reviews. Me and my wife knew the car that we wanted - made an appointment a week prior, arrived there at 9am on the day of the appointment, but still took us 6 hours to get the new car. Process was way to slow, but we tried to ignore that fact since we always want to see the good in every situation. Eloi and Reza helped us. Eloi's new and obviously lacks the experience and knowledge about Hyundai cars and its features. We brushed that off, because we liked his drive, his energy, his passion.. so we gave him a chance. We already know all the car's features anyway from reading reviews and watching videos online. Reza is the sales manager who talked to us to get the deal through. We met half way and got a good deal. Although some of the stuff he put in there, like Easycare, wasn't really discussed in full transparency. I had to find out about the coverage online and by calling Easycare. That tactic is, i think, present in most dealers - to sell you things you don't really need or at least agreed to. But what the heck, i said okay since it should give me peace of mind in the long run. BUT.... 2 days later, before getting on the car to go to my office, i noticed that paint on the rear side of the passenger side door was chipping or coming off. I was trying to recall if i did anything to make the paint come off like that. But there was no scratch nor dent whatsoever. I guess the paint quality on that car wasn't as good as advertised - especially for it to chip or come off like that. I called the dealer and they arranged to fix it on the 30th with a rental car service. That should be okay for me not minding the fact that i was still kind of disappointed because of what happened. I just thought to myself that nothing good will happen from being mad or angry at someone or something. 2 days later after my initial call.. i noticed more paint was coming off the edge of the rear side door.. and to me, that was it. That's the last draw. I was trying to call Reza for days now and left him a message, but I never got any call back. And he's always "not in" the dealership. So i went to Eloi, the salesman.. texted and called him about the problem. He was kind enough to reply. I asked about the paint coming off. He said that the paint coming off was due to the people in the body shop department rushing the job, but he'll take care of it. And he pointed out that how could i think that the car wasn't new since the mileage was only 11 miles. I mean, seriously? That is obvious. I told him that i get that the car is new. I get that it only has 11 miles in it. But the quality this dealership is giving its customers is way below the industry standard. I mean, no customer should ever experience something like this on a brand new car. 2 days and paint comes off? You got to be kidding me. AND... doing a half xxx job because worker is on a rush is a lousy excuse for doing it wrong. These guys are professionals. They should do quality check every time before they release cars to customers. That being said, I really like the car. I like the mpg and the savings i'd get from it. But man, these guys in Hyundai seem to not care after they make a sale. Less than a week from the purchase, I get chipped paint??? That's really lousy quality and service. Hyundai Claremont, please have Reza return my call. I believe that customers deserve an explanation and not an excuse. I salute Eloi for taking my calls and text messages... But what is management doing? Man up, guys.

The left tailight of my car can't turn on. - tripusa

The left tailight of my car can't turn on. I bring the car to Fremont Hyundai repair dealership to fix it. The car stayed there for one week, but they can’t fix it well. Diagnosis fee will be $1300. I took my car to Giant Bull auto repair shop, they only spent one hour and fixed it well. Only charged $185.

I obtained my 2018 G80 from them and was super impressed - jazzman19

I obtained my 2018 G80 from them and was super impressed by the friendliness of the staff and the quality of Service provided. Truly a good experience with them.

Horrible customer service - don't waste your time. - MaxHanover

Horrible customer service - don't waste your time. I'm not sure what the other reviews are saying but this place is completely slimy. Completely took me for a sucker and ripped me off all the way. No compassion, nothing. Car is riddled with problems just a few weeks after (faulty alternator, old oil etc.) Never dealt with such apathy or incompetence from working "professionals".

Professional Staff with Good Deal and Good Service - pssiraj

Dealing with Hyundai of Moreno Valley was a refreshing experience compared to many I have had. Jay Saeed, Michael Jacobs, and the entire Hyundai of Moreno Valley staff were helpful, honest, and upfront through all steps of the car-buying process. We were not pressured, confused, or blindsided in any way; the entire staff are professionals and acted like it. I got a good deal as well. We had to wait a little longer on the day of the sale, but everything was completed in one day (unlike some sleazy dealers who will make you pay more after the deal is done). I highly recommend this dealership. I will certainly be back when I look for another car.