91 California GMC Dealers

I recently had an incredibly bad and frustrating - ckameshb

I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office

The service here is good! - immeer77

The service here is good! I will continue to service my truck at this location.

It is the best place to buy cars, they have the best - richard mathiews

It is the best place to buy cars, they have the best prices, the attention they give you is the best and they always look for ways to help you. especially ask for Nabil and he will help you in the best ,way to find the right car for you ,his customer service is oustandeing and treat you like a family .

Great customer service. - monaaly

Great customer service. I didn’t have an appointment and was in need of their help. They helped me and now my car is 100% back to normal. Thank you!

My out-of-state purchase was a good experience with Mike - borrego12808

My out-of-state purchase was a good experience with Mike Enzi and his team. Excellent dealer

Dutton is reliable and efficient. - K&S

Dutton is reliable and efficient. They make the appropriate recommendations and complete the approved work on time.

My overall experience at this dealership was one of the - Josemarquez

My overall experience at this dealership was one of the most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being accommodated or experiencing good customer service while there. My first sales person was condescending and talked me out of being a motivated Buyer and purchasing a vehicle while while at the dealership . After speaking to sales manager a couple of days later via phone, I went through with my purchase. When I went to pick up my vehicle that I purchased online, I didn't recieve salutations, friendly smiles or acknowledgment from the staff aside from the direct person (Karla Leyva) who was delivering my vehicle to me. She was attentative, friendly and not working in hast to get me out the door. Karla is a great asset to the dealership and should be recongnized by her dealership for her positive contribution to the company.

Ricardo and Moses were easy to talk to and we completed - ehand62

Ricardo and Moses were easy to talk to and we completed the purchase with ease. Highly recommended.

Everyone is friendly, the dealership is inviting. - albertgarcia716n

Everyone is friendly, the dealership is inviting. The salesmen don't make your experience uncomfortable.

Service with Rob today was great! - AnitaHenninger

Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger

I was looking for a pre owned car and had so many - kenzie

I was looking for a pre owned car and had so many questions but jake derusso was the man!!! He made me feel so comfortable and heard and answered every question i had and then some. definitely made my experience so much better!

Art was very helpful, always available and answered all - Karina Barajas

Art was very helpful, always available and answered all of our questions! Looking forward to continue working with him!

My Name Mike I drove to Sanger from Merced to buy to - mikevieira

My Name Mike I drove to Sanger from Merced to buy to Chevy Silverado. It was worth the drive.The young man Kevin the salesman did great job working with me!! The sales manager and credit guy sorry forgot there names. Great Job to all!!! I would definitely recommend going there!! Check in with Kevin. Thanks

Easiest deal I ever had. - Kjeppesen

Easiest deal I ever had. I had looked for this truck at many regional dealers but they all had 3,000 I. Magic dealer charges. These guys said that they have dealer options but all are optional. I walked in at 12, waited a few minutes for Matt. I was home with my new truck filled and washed by 2:15, and I live 20 minutes away. Best price. Better service. No pressure. No bait and switch.

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

Just recently purchased a used Buick Encore and needed to - barwinrb

Just recently purchased a used Buick Encore and needed to have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and how clean the work areas were. Anyway, Hong Nong walked me through the process of getting all the information needed and advised me depending on the issue you shouldn't have to pay for this with additional coverage. Anyway, they needed the car for about half a day, and he helped me get transportation back home. They cost more for the work to be done but I believe the work gets done right the first time and they will go out of their way to help the customer without pressure, just suggestions for work needed. Ask for Hong Nong the next time you go in. Tks Rob

It's our pleasure to meet Christopher Heinz, and we - pittsburghsteelers57

It's our pleasure to meet Christopher Heinz, and we wanted to thank him for the no pressure sale. This is not the first time that we made a purchased but this is the first time that we met a sales person that really cared and was not pushing a customer just to make a sale for the day. Its a pleasure meeting and doing business with Christopher. Hope we can see and do business with him helping us on our future vehicle purchase. Thank you once again.. Kind regards, Tito & Judy Garcia

Jim was exceptional and very helpful went out his way to - Dacid5592016

Jim was exceptional and very helpful went out his way to get me into the vehicle I wanted for the price I was targeting

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

Courteous service advisor and truck service was completed - allwest

Courteous service advisor and truck service was completed while I waited in the clean waiting area with snacks and coffee at my disposal.

Avoid Casa de Cadillac if you value your time, money, and - Michael belchens

Avoid Casa de Cadillac if you value your time, money, and sanity. What should have been a premium buying experience turned into a nightmare due to their abysmal customer service and complete lack of accountability. From the moment I drove off the lot, my car had issues that any reputable dealership would prioritize and resolve. Instead, Casa de Cadillac has given me nothing but excuses, unfulfilled promises, and dismissive attitudes. They seem more interested in covering up their mistakes than fixing them. The service department is not only unhelpful but also rude—they lie about repairs being completed and refuse to acknowledge ongoing problems. It's clear that customer satisfaction is not their priority. For a dealership representing a luxury brand, their standards are shockingly low. Do yourself a favor and take your business elsewhere—Casa de Cadillac is not worth the headache.

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

2015 CADILLAC SRX CERTIFIED - Joe

DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. Purchased a certified vehicle from the 1 month later paint is coming off of it and the dealership will not help us. Poor customer service and overall experience was garbage.

Keep away from this place. - hapless-mansard25

Keep away from this place. It's now called Magic Gmc and Cadillac, but same incompetent staff. Especially in the service dept. Go anywhere else. Literally anywhere. Petsmart would do a better service.

Great service. - Terry sloman1

Great service. Fixed problem then washed car then sent lyft to get me. Very happy.

We baought a 2024 GMC Canyon AT4X form here. - Ksg892

We baought a 2024 GMC Canyon AT4X form here. Moe our sales rep was very friendly and very approachable. I liked the fact Moe kept in contact via text due to at the time our personal lives were very busy. Moe was patient and understanding about what our neees were and what we were looking for in a truck. The people in the back office were very respectful of our time and some of the pressures and stress of purchasing a vehicle where not there. I will be back again for the service department and I would most definately buy another vehicle here.

I cancelled both Hummer EV reservations and the dealer is - phdhoo

I cancelled both Hummer EV reservations and the dealer is supposed to return my deposits. They never did. Then I am told only Paul Hendry can issue it. Several voicemails and emails later, no response and no reply to email and no refund. Not an ethical way of dealing with folks.

I really tried with the place. - antonio_roderick

I really tried with the place. The first time I went the service wasn't great. However, when I sent the second time. I figured, hey it's been awhile maybe things will get better. I also, needed to tow my car and my usually mechanic does not do electrical work. I needed an ECU replaced. I bought one that was preprogrammed. I told them this, and they decided to argue with me about if it was or not. To the point I needed to send them an email just to prove myself. I told them all they needed to do is put it in and sync it. I would've done it myself if I had the time. It took them 4 days to do this job. I asked them why it took them so long. They told me they needed to drive it longer to check the computer was working. I took the car back, drove it only 7miles and the locks started to unlock and lock while I was driving, and the engine started to act weird. I told them the issue, and that I wanted to have it fixed as soon as possible. The service manager Casey Ruiz starts talking to me like he wanted to fight. I was professional told him not to speak over me. He says "you know what you can bring your car back, but it is going to be two days until we get to it, because we have other customers". Therefore, I contacted the "Service Director" Angel who disrespects me the same way. I had to tell them that I gave them my car in hopes of them doing what they've said. The mechanic/technician said my ECU was fine, and everything checked out. I just want Thorson Buick GMC to do what they've said, and I will be out of your hair. They took my car, and stated I needed new battery cables that would cost them $941 to fix because they needed to find after market cable kit. I was going to do it, but something (GOD) told me to take my car. I did, and found out that I can get this fix about $400 cheaper. In short, don't go here. No matter how convenient it is, or even if they say they will cut you a deal. Go elsewhere. I am not coming back. If it wasn't for one Service Technician named Randy Bruno who was professional. I would've given them a 1 star. Go elsewhere people. This place is not worth the headache. They've also scorched my brakes doing whatever they do. I wouldn't do this to this car because it's a rebuild.

Excellent Sales, Santos was very knowledgeable regarding - Reyes

Excellent Sales, Santos was very knowledgeable regarding GMC trucks no pressure, great service we would buy with him again.

Starting on a positive note - my salesperson, Bob, was - casey terribilini

Starting on a positive note - my salesperson, Bob, was great - but that is where the positive ends - the dealership is worn, dirty, and tattered - and the people working there are rude, dismissive, and condescending. BUYER BEWARE - I SHOULD HAVE GONE TO SALINAS GOLDSTAR GMC - Gilroy did not give me all of the discounts advertised amounting to about $1500 - not the end of the world, but the lack of transparency and "games" between sales- on-floor manager and finance were awful - to the point that I walked out at one point and the salesperson followed me to my car and convinced me that I would get everything I asked for. My fault for not just leaving when I had the chance. NEVER EVER USE THIS SHELL/SHAM AFTER THOUGHT OF A DEALERSHIP! BUYER BEWARE - ESPECIALLY WHEN THE ONLY POSTER ON THE DIRTY PEELING WALLS OF THE SALES OFFICES ARE "NO COOLING OFF PERIOD" ANNOUNCEMENTS.