91 California GMC Dealers

Excellent Service, nice people and clean waiting room. - andre

Excellent Service, nice people and clean waiting room. Keep up the good work. See you next time.

Did not appreciate sitting there for 20 minutes before - Sdtempleton

Did not appreciate sitting there for 20 minutes before getting checked in. I had an appointment for 830.

It is the best place to buy cars, they have the best - richard mathiews

It is the best place to buy cars, they have the best prices, the attention they give you is the best and they always look for ways to help you. especially ask for Nabil and he will help you in the best ,way to find the right car for you ,his customer service is oustandeing and treat you like a family .

I recently had an incredibly bad and frustrating - ckameshb

I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office

I have never purchased a car as fast as I did at Penske - DEAUDRECOLE

I have never purchased a car as fast as I did at Penske South Bay Buick/ GMC / Cadillac! My experience was AMAZING. Nathan Sutton did that for me. He was helpful, attentive, and honest. As busy as he was that day, he made us feel very important that day. I have not purchased a car in over 12 years, and this was the best car buying experience I have ever had at any dealership. Thank you Nathan for that, as well as your Manager and the lady from financing… You all have a new customer. I also will be telling my friends and family about Nathan and Penske South Bay. I’m happy with my new baby!!!!

My out-of-state purchase was a good experience with Mike - borrego12808

My out-of-state purchase was a good experience with Mike Enzi and his team. Excellent dealer

Dutton is reliable and efficient. - K&S

Dutton is reliable and efficient. They make the appropriate recommendations and complete the approved work on time.

I had an appointment for a simple oil change and general - FE Henao R

I had an appointment for a simple oil change and general maintenance check up ,recalls ,updates etc… I arrived at 2 and 4 hours later nobody had a clue where my truck was or paperwork.service advisors didn’t seem to care or were being very friendly.don’t care attitude.not very usual for this dealership.didn’t offered me any suggestions for my next service,I had to ask for my rewards gmc app to be add it .basically I was doing their job ,I had to ask for everything even at closing time .

Everyone is friendly, the dealership is inviting. - albertgarcia716n

Everyone is friendly, the dealership is inviting. The salesmen don't make your experience uncomfortable.

Kindly reference our previous reviews and/or comments and - willh

Kindly reference our previous reviews and/or comments and surveys so submitted regarding this vehicle purchase and subsequent surrounding repairs and maintenance as such!!!! Thank You.

Service with Rob today was great! - AnitaHenninger

Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger

Easiest deal I ever had. - Kjeppesen

Easiest deal I ever had. I had looked for this truck at many regional dealers but they all had 3,000 I. Magic dealer charges. These guys said that they have dealer options but all are optional. I walked in at 12, waited a few minutes for Matt. I was home with my new truck filled and washed by 2:15, and I live 20 minutes away. Best price. Better service. No pressure. No bait and switch.

Your dealership is outstanding from the employees - bucknut1960@ att.net

Your dealership is outstanding from the employees answering the phone to your service writer Dan are top notch. I took my vehicle in there for the first time and got outstanding service from everyones involved what a credit to your establishment if it wasn’t for Dan directing me to my extended warranty 40 mile range policy I would of had it service there and cost me thousand of dollar which after reading the policy that Dan suggested was covered under my warranty what a outstanding staff you have in these days of deception and non caring staff you should be proud of them as I am thank you guys so much

5 stars for the experience from the beginning to driving - rneezy

5 stars for the experience from the beginning to driving off the lot with a new car! Went to this dealership started off with a phone call to see if the car we were considering was available. They answered fast and transferred me over to a sales rep named Benjamin, he promptly confirmed the car was still available and had it ready for us to check out when we got there. Once we arrived we immediately felt the good vibes from him and test drove the car a few times as he was patient with us because we had to alternate test driving the car due to us having our dogs with us. The car was priced well, yes they did have add-ons that were put on the car which increased the price, however the offer price was below kbb value and edmunds car value. Now comes time with negotiations because both my wife and I liked the vehicle. Yes you definitely have to come in to any dealership with your skills in negotiating what you are comfortable with, because business's are there to make money and customers wants a good deal. We felt like we both won! The negotiations did happen and it was definitely a good experience and NOT a pushy one. During our negotiating we spoke with both Benjamin and Patrick. Patrick the floor manager worked with us with running numbers and Benjamin did what he could to make the deal work. We agreed to the price we were comfortable with and they didn't make it soooooo difficult. GREAT!!! Now time to finance, we met with Alex and he made the experience even better with helping us get the extended warranty that still fits within our budget. Not a pushy guy either, he just did his job and still was able to provide us the warranty with no hassle. Mind you it was still early in the day so they had a lot of time to keep dealing but they made it quick and easy no pressure sales with good deals. From picking up the call fast to speaking with Benjamin dealing with Patrick and finishing up with Alex AAA+ experience no doubts there. Thanks guys and Tustin GMC for the experience we definitely recommend this dealer and the guys we worked with. We got a car we liked, color, features, price and warranty not to mention Benjamin gave us two bags of chips while working up the numbers, little things count. Hopefully our next car we consider this dealer will have it and Benjamin, Patrick and Alex are still there offering the same exceptional quality of service!!!!

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

Just recently purchased a used Buick Encore and needed to - barwinrb

Just recently purchased a used Buick Encore and needed to have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and how clean the work areas were. Anyway, Hong Nong walked me through the process of getting all the information needed and advised me depending on the issue you shouldn't have to pay for this with additional coverage. Anyway, they needed the car for about half a day, and he helped me get transportation back home. They cost more for the work to be done but I believe the work gets done right the first time and they will go out of their way to help the customer without pressure, just suggestions for work needed. Ask for Hong Nong the next time you go in. Tks Rob

It's our pleasure to meet Christopher Heinz, and we - pittsburghsteelers57

It's our pleasure to meet Christopher Heinz, and we wanted to thank him for the no pressure sale. This is not the first time that we made a purchased but this is the first time that we met a sales person that really cared and was not pushing a customer just to make a sale for the day. Its a pleasure meeting and doing business with Christopher. Hope we can see and do business with him helping us on our future vehicle purchase. Thank you once again.. Kind regards, Tito & Judy Garcia

Jim was exceptional and very helpful went out his way to - Dacid5592016

Jim was exceptional and very helpful went out his way to get me into the vehicle I wanted for the price I was targeting

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

Courteous service advisor and truck service was completed - allwest

Courteous service advisor and truck service was completed while I waited in the clean waiting area with snacks and coffee at my disposal.

Our experience at Casa de Cadillac was amazing. - Jamstrauch

Our experience at Casa de Cadillac was amazing. We could not be happier with the communication and attention we received at this dealership. Luis Salazar was our sales consultant and he was excellent! He worked with us and helped us find the car of our dreams! So very happy with our purchase and experience!

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

2015 CADILLAC SRX CERTIFIED - Joe

DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. Purchased a certified vehicle from the 1 month later paint is coming off of it and the dealership will not help us. Poor customer service and overall experience was garbage.

Awesome dealership who’s been taking care of my car since - Overcomer4God

Awesome dealership who’s been taking care of my car since its purchase. Excellent service always!

Great service. - Terry sloman1

Great service. Fixed problem then washed car then sent lyft to get me. Very happy.

We baought a 2024 GMC Canyon AT4X form here. - Ksg892

We baought a 2024 GMC Canyon AT4X form here. Moe our sales rep was very friendly and very approachable. I liked the fact Moe kept in contact via text due to at the time our personal lives were very busy. Moe was patient and understanding about what our neees were and what we were looking for in a truck. The people in the back office were very respectful of our time and some of the pressures and stress of purchasing a vehicle where not there. I will be back again for the service department and I would most definately buy another vehicle here.

I cancelled both Hummer EV reservations and the dealer is - phdhoo

I cancelled both Hummer EV reservations and the dealer is supposed to return my deposits. They never did. Then I am told only Paul Hendry can issue it. Several voicemails and emails later, no response and no reply to email and no refund. Not an ethical way of dealing with folks.

I really tried with the place. - antonio_roderick

I really tried with the place. The first time I went the service wasn't great. However, when I sent the second time. I figured, hey it's been awhile maybe things will get better. I also, needed to tow my car and my usually mechanic does not do electrical work. I needed an ECU replaced. I bought one that was preprogrammed. I told them this, and they decided to argue with me about if it was or not. To the point I needed to send them an email just to prove myself. I told them all they needed to do is put it in and sync it. I would've done it myself if I had the time. It took them 4 days to do this job. I asked them why it took them so long. They told me they needed to drive it longer to check the computer was working. I took the car back, drove it only 7miles and the locks started to unlock and lock while I was driving, and the engine started to act weird. I told them the issue, and that I wanted to have it fixed as soon as possible. The service manager Casey Ruiz starts talking to me like he wanted to fight. I was professional told him not to speak over me. He says "you know what you can bring your car back, but it is going to be two days until we get to it, because we have other customers". Therefore, I contacted the "Service Director" Angel who disrespects me the same way. I had to tell them that I gave them my car in hopes of them doing what they've said. The mechanic/technician said my ECU was fine, and everything checked out. I just want Thorson Buick GMC to do what they've said, and I will be out of your hair. They took my car, and stated I needed new battery cables that would cost them $941 to fix because they needed to find after market cable kit. I was going to do it, but something (GOD) told me to take my car. I did, and found out that I can get this fix about $400 cheaper. In short, don't go here. No matter how convenient it is, or even if they say they will cut you a deal. Go elsewhere. I am not coming back. If it wasn't for one Service Technician named Randy Bruno who was professional. I would've given them a 1 star. Go elsewhere people. This place is not worth the headache. They've also scorched my brakes doing whatever they do. I wouldn't do this to this car because it's a rebuild.

As always, very professional. - ejc0

As always, very professional. Took the truck in for a routine service and a couple small warranty items. Truck was ready when promised.

Excellent customer service good people process took a... - akilfadil

Excellent customer service good people process took a little longer than I expected but other than that, I'm happy with the outcome.