Sierra Motors
Jamestown, CA
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Not many new cars/trucks on property to shop/ compare, lot needs major cleanup, The service tech that performed the work (wheel alignment) was up to my expectations, excellent job. lot needs major cleanup, The service tech that performed the work (wheel alignment) was up to my expectations, excellent job. More
Jayden Wynn helped me purchase my first new car since 1979 and he made it very easy. He is great to work with and we would recommend him highly. 1979 and he made it very easy. He is great to work with and we would recommend him highly. More
I bought a transmission for 4100 and they did not tell me on the phone that I would have to load and unload the used transmission by myself and I had talked to them on the phone several times and they never on the phone that I would have to load and unload the used transmission by myself and I had talked to them on the phone several times and they never once said I would have to do it by myself . Two guys stood there and watched me struggle to try and get the new one into my car . I am a women . They said it was a reliability for them to help me . I still have to unload this used one by myself to get my core charge back . They were rude . So if you buy anything there expect to unload and load it yourself . More
Excellent service but follow-up sometimes difficult. Communications between individuals/customer could improve. Home delivery was exceptional! Communications between individuals/customer could improve. Home delivery was exceptional! More
I took my truck in to get my roof done , the first time it was in the shop and they said it was “done” there was scratches all over my doors , third brake light, roof moldings and overspray on my windshiel it was in the shop and they said it was “done” there was scratches all over my doors , third brake light, roof moldings and overspray on my windshield. Tons of trash in the bed of my truck along with all the bondo dust. There was a lot of bondo dust all over the inside of my cad as well When I talked to randy he said he would bring it back to the shop after a few weeks and redo the paint job and make sure it was right before leaving the shop. Taking my truck back in to get the bad work taken care of and getting it back 3 days later than was promised to make sure it was “perfect” before giving it back to me. Three days late , yet another horrible. Pin holes in the clear coat, body lines are completely off , over spray paint and clear coat over everything, two new dents where they pushed my tow mirrors into my door. Talked to the manager and he basically told me to kick rocks , then when I explained to him I’m taking it to a different shop he offered me half of what was paid out through the insurance, when I asked for the full amount due to extra damages that were made from his shop. John wrote the check but put a disclaimer on the back basically stating if I cashed the check it releases sierra motors from any and all damages Highly recommend not going to this location for anything More
This is the 5th vehicle I’ve gotten from them. Am very satisfied with Sierra motors and Frank Rathburn is the greatest. He’s handled all of my cars and I feel that his concerns were all about me a Am very satisfied with Sierra motors and Frank Rathburn is the greatest. He’s handled all of my cars and I feel that his concerns were all about me and what I wanted. Very professional and takes care of everything. More
Top notch operation! Always have a good experience at Sierra Motors Jamestown. The staff always makes me feel like I'm getting my monies worth of service. I feel confident that my truck will perform well Sierra Motors Jamestown. The staff always makes me feel like I'm getting my monies worth of service. I feel confident that my truck will perform well between visits... Thank you SM. More