564 Arizona Used Car Dealers

Angel was very attentive and made sure I was comfortable - cbaca

Angel was very attentive and made sure I was comfortable with all my car needs

Bill Lohmeyer was our salesman and he was knowledgeable - billsandee2

Bill Lohmeyer was our salesman and he was knowledgeable regarding the CX90. We purchased it yesterday and are very pleased with it and Bill's help. Thanks Bill. The finance gentleman, Hewy was very informative and nice also. The manager answered all our questions too. Nice group there. Thanks all. Bill n Sandee Cunningham

Chapman VW of Tucson always goes about and beyond for our - sartusa

Chapman VW of Tucson always goes about and beyond for our Military customers. They're very accommodating, and Ryan is always kind and understanding !

I had been shopping for a car and grew tired of hidden - Charles C

I had been shopping for a car and grew tired of hidden "reconditioning" fees and other add-ons from dealers. I also was surprised how few phone calls or emails were even returned. The lack of follow up even after I said I wanted to purchase a vehicle was horrible. I have purchased cars online and out of state before and that is how I found Bill Luke Marana.I was very surprised when I received a call back from my request within minutes; followed up by a text. The text included a video, pictures of the vehicle and other information. I was able to call and was sent an invoice for the total amount of the car - so I could see if any fees or add-on popped up. The only add-on was window tinting - which I would have wanted anyways and reasonably priced at $395. The other was the Documentation fee of $695; but I know that there is more work involved with an out of state buyer - so also didn't think that was a problem. That was it - everything was handle quickly; they even organized the transport of the truck. Here is the best thing - when the truck arrived; there was some damage that wasn't noticeable from video or pictures. I sent a text to the Internet Director; Rodney Zimmerman - explaining my disappointment. I assumed I would never hear back and it was my fault I didn't see the vehicle in person. That did not happen; Rodney called me back within minutes - express that the damage was NOT noticeable in the video and pictures and asked if I would get an estimate to repair the work. I provided an estimate and without hesitation - it was accepted and a check was sent overnight. Who does this any more? I have purchased at least 100 cars in my lifetime - this rates as one of the best buying experiences I have had. Thank you Rodney and thank you everyone involved in my purchase at Bill Luke Marana.

The service department of Porsche of Tucson seems to have - Ron

The service department of Porsche of Tucson seems to have one goal. That is to empty a Macan owners bank account. I have had our Macan serviced at Porsche of Tucson since 2017. Almost each time I go for routine service the advisor comes back with news of repairs needed not covered under warranty. A recent example of this is in August 2024 they had my car in for a engine light on dash. Car had 59398 miles.Took them 28 days to find that supposedly I needed a timing chain replacement at a cost of over 4 k $. An internet search did not find a Macan needing a timing chain replacement anywhere near 58000 miles. Two months later I go in for a LOF and advisor comes in and states I have leaks from oil, differential, and coolant. With all these leaks why did'nt they notice these when they tore the engine apart and had the car for 28 days. My garage floor is very clean and no evidence of any leak of any kind. My advice is to avoid Porsche of Tucson if you value your bank account. They are crooks.

Overall great experience. - Mom

Overall great experience. Sebastian was a great sales person and followed up to be sure I was satisfied.

I just bought my first X3 with Steve Murphy as my sales - SLB

I just bought my first X3 with Steve Murphy as my sales team member and was wonderful! This is my mom car and he helped me a ton to be sure I got exactly what I was looking for. He was super communicative before and during the transaction. He also helped me with a repair shortly thereafter and his customer service exceeded all expectations. Steve has our family as future customers for any vehicle purchase and I so appreciate all of his help and attention to detail!

Updated: 5/30/24 Turns out - these guys have been - Jeff E

Updated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with a shrug of Nicholas Kellog’s shoulders (the service person). They didn’t offer to help me learn why my service warranty no longer applied - in fact they only made it harder. I had to dig into this completely in my own — AND CHAPMAN was completely at fault. So dishonest! They've offered to comp me one more service - but it was forced and hardly volunteered. Go somewhere else for your Hyndai needs. The dealer I purchased with in Utah - Murdock - THEY ARE AWESOME. Chapman, where I’be been going after relocating to AZ with a brand new car … are just honestly dishonest and the worst car experience I’ve ever had … more than once. This was after giving them “another chance” after my experience last year - see below. ________________________________ I was 15 minutes late - and genuinely apologetic for being so. Frankie (Francisco Ramirez) at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ll come back.” Frankie asked if I wanted to “skip the car wash as well… to save time” I told him “yes … please”. Almost two hours later I went looking for my car. There was a line of people waiting for Frankie, while 4 other employees sat at the Service Desk avoiding eye-contact - is the only thing I could see they were actively doing (avoiding eye contact). To their credit, they weren’t “on their phones”. Kudos to Hyndai for at least working to manage that optic. But, to their discredit, they weren’t even on a phone. It was like the worst DMV trip ever (but I’m still a little impressed they didn’t appear to be pursuing social media or playing Candy Crush). So … finally I get to talk to Frankie (I should have just left). He tells me that they had gone ahead and completed the warranty. Before that … I was honestly working to take the delay in “we’re all human” stride” . Then… I was mad. I told him “I told you not to do the recall work. I’m already late …” He gave a shoulder shrug. After my back was turned, I’m 4 steps away, reaching to open the door, Frankie calls out (with other people waiting for help) … “you’re the one who showed up late”. If I hadn’t experienced this first-hand, I wouldn’t believe it. I was late. I was sorry. I did apologize. I was under the impression that we’d reset and moved on. I’m also the customer bringing in my $45,000 purchase for the “unbeatable customer care” I was promised … before giving them my money! You know what they didn’t forget to leave out … the car wash. I’ve no doubt, there’s no franchise credit applied for washing the customer’s car. Don’s use Chapman Hyundai. They weren’t just bad, they’re overtly dishonest … it’s the worst kind of “bad”. “How you do something, is how you do everything …”

Love everything about this dealership! - GK

Love everything about this dealership! Will definitely buy my next car from them. Great service department!

They were very friendly & helpful. - cher

They were very friendly & helpful. Gibby was an excellent salesman and was fun to work with!

This is a great dealership and always has been. - mikah.piper

This is a great dealership and always has been. They have serviced my vehicles for the past 10yrs. Shelby Clark in the service department always takes care of me and provides excellent customer service.

Issac Winston in the service department, was extremely - Gbax

Issac Winston in the service department, was extremely professional and great to work with! Very Impressed with Issac and the entire service dept.

Simple and Clear process. - bjbaconjr

Simple and Clear process. This was my first visit because I just moved to AZ from TX. This will be my go to for all servicing needs of my Nissan Titan.

Ramon and Roger were very helpful and courteous. - Craig W

Ramon and Roger were very helpful and courteous. They worked with me to get the exact vehicle I wanted and made it seamless.

I haven't officially purchased a vehicle yet through Ash - aamarie1979

I haven't officially purchased a vehicle yet through Ash Group but what I can say about them they do work diligently to get you approved even if thats staying up late. Keith and Yvonne are awesome

My husband and I had a great experience at AutoSavvy - Zay

My husband and I had a great experience at AutoSavvy thanks to our salesperson! Ike was patient & knowledgeable. He made the car-buying process smooth and enjoyable. He addressed all of our questions & concerns & made sure everything was perfect before the purchase. Best experience we’ve had at a car dealership!

Great place to buy a truck. - jmswapp4

Great place to buy a truck. Salesman Jesse (Mac) McIntosh, was great to work with.

I just went to 4 dealers looking for parts they said they - Ram3500

I just went to 4 dealers looking for parts they said they had yet only one had them bill luke the other dealer parts counterman tried to help but lacked proper experience to do there job. The counterman at bill luke help me in one tenth time I spent at the other dealers. I will tell you if and when im needing service or parts it will be these guys. The counterman that helped me work on the line at one time at airpark dodge the worst dealer in all of arizona as I told him about the hassels involved with finding parts with the airpark dealer I'd say Bill Luke gets 2 thumbs up infact they get all ten fingers up you guys rock

Colten is the best! - Jalaysia200

Colten is the best! He was so patient with me during the car buying process and I’m so excited to have my new Kia! Sending my sister to him and would recommend asking for him when visiting Chapman Honda. Didn’t use those predatory salesman tactics that I hate from dealerships and I felt comfortable at the dealership the entire time. 10/10 service!

Bait and Switch is alive and well at Chapman. - DSCITCHR

Bait and Switch is alive and well at Chapman. Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want before we got there. How can you put a price online when the vehicle is already changed?. In addition they have two locations in the East Valley and, for example, one wanted $1499 for window tinting and the other wanted $400. We have cash but it isn't going to Chapman

All was done on he internet. - JTUBE0

All was done on he internet...it was fast and simple...they were responsive to all my questions...even delivered it...no stress

I was really treated well at Arizona Best Cars. - Kenny

I was really treated well at Arizona Best Cars. Very happy with my purchase and after 2 weeks driving the car I'm very happy. Albert was very professional and great to work with. I would highly recomend buying a car from them.

We just bought a new 2024 Ford Ranger XLT FX4 to replace - ricw2

We just bought a new 2024 Ford Ranger XLT FX4 to replace our 2019 Ford Ranger XLT FX4. Craig was able to find the exact truck I was looking for! He had it brought to the dealer in about an hour from another location. We then worked with Michael for a quick and easy finance and drove it home! We are loving this truck! Thanks for another great experience buying a new vehicle!

THE BEST car buying experience ever! - PBCool

THE BEST car buying experience ever! My young daughter was in a terrible accident. Her car was totaled, so she needed a replacement. I contacted Chapman Hyundai on Bell Rd in Phoenix, AZ regarding a car for sale posted online. A salesman responded immediately: BRANDON ABBASI. He was awesome! He was friendly, upbeat, knowledgeable and professional. After reviewing several different cars available, he narrowed it down to just the right one. He put everything together smoothly. Throughout the transaction, he responded immediately to my calls and texts.  No glitches, no hiccups, no problems along the way. Brandon helped transform a very traumatic car accident experience into something absolutely wonderful. I nominate him for “Salesman of the Year”. :)

Midway Nissan was the best experience I have ever had - sheenalee111

Midway Nissan was the best experience I have ever had purchasing a vehicle. From beginning to end, the experience was a breeze, and they were able to meet my needs. Friendly environment, very patient and detail oriented.

I couldn't be happier with my new Dodge Challenger and - Geofrybussen

I couldn't be happier with my new Dodge Challenger and the efforts of Christian Cruz to make it possible.

We were treated like royalty. - wickenburgrealestate

We were treated like royalty. Brian Jones & Chris Yates were awesome & knowledgeable. The best service that we have ever received. No stress and actually was fun buying our new 150 truck. We are so grateful for all their help at Jones Ford.

G and Jonathan were friendly and helpful. - Michelle

G and Jonathan were friendly and helpful. Made me feel comfortable buying my car here at AZ Luxury Motorsports.

Steve, Jason and Jeff were very knowledgeable and - waelbebawy

Steve, Jason and Jeff were very knowledgeable and helpful, they made our experience pleasant. I highly recommend BMW and I will be back for more cars.

Just bought a SUV from there and my dude Ryan was great - mleaton1979

Just bought a SUV from there and my dude Ryan was great help and service