563 Arizona Used Car Dealers

Justin McFadden in Internet Sales, who helped me to book - Shorty

Justin McFadden in Internet Sales, who helped me to book a test drive was polite and helpful; his father, Brian “BMac” McFadden was very informative and down to earth- he put us at ease and made sure we were well-informed about the sale. Christian in Finance was also very down to earth and easy to get along with. Overall a very painless experience that the staff made fun. Would recommend Bill Luke, especially the McFadden’s, to anyone in the east valley.

Bill Lohmeyer was our salesman and he was knowledgeable - billsandee2

Bill Lohmeyer was our salesman and he was knowledgeable regarding the CX90. We purchased it yesterday and are very pleased with it and Bill's help. Thanks Bill. The finance gentleman, Hewy was very informative and nice also. The manager answered all our questions too. Nice group there. Thanks all. Bill n Sandee Cunningham

Chapman VW of Tucson always goes about and beyond for our - sartusa

Chapman VW of Tucson always goes about and beyond for our Military customers. They're very accommodating, and Ryan is always kind and understanding !

Great pleasure working with Chris and Rocky with the - s.feinen

Great pleasure working with Chris and Rocky with the purchase of the 2019 Jeep Grand Cherokee.

The service department of Porsche of Tucson seems to have - Ron

The service department of Porsche of Tucson seems to have one goal. That is to empty a Macan owners bank account. I have had our Macan serviced at Porsche of Tucson since 2017. Almost each time I go for routine service the advisor comes back with news of repairs needed not covered under warranty. A recent example of this is in August 2024 they had my car in for a engine light on dash. Car had 59398 miles.Took them 28 days to find that supposedly I needed a timing chain replacement at a cost of over 4 k $. An internet search did not find a Macan needing a timing chain replacement anywhere near 58000 miles. Two months later I go in for a LOF and advisor comes in and states I have leaks from oil, differential, and coolant. With all these leaks why did'nt they notice these when they tore the engine apart and had the car for 28 days. My garage floor is very clean and no evidence of any leak of any kind. My advice is to avoid Porsche of Tucson if you value your bank account. They are crooks.

Donny was an amazing service rep. - Inez

Donny was an amazing service rep. Very attentive and communicative. Our vehicle was ready at the time he said it would be. When we went to pick it up we were running late almost to closing time. We let Donny know and he was more than happy to wait for us. Excellent customer service!

I just bought my first X3 with Steve Murphy as my sales - SLB

I just bought my first X3 with Steve Murphy as my sales team member and was wonderful! This is my mom car and he helped me a ton to be sure I got exactly what I was looking for. He was super communicative before and during the transaction. He also helped me with a repair shortly thereafter and his customer service exceeded all expectations. Steve has our family as future customers for any vehicle purchase and I so appreciate all of his help and attention to detail!

Suzie is great, she is sensitive to the customer’s needs, - Dougltowne

Suzie is great, she is sensitive to the customer’s needs, and makes sure to keep you updated on the work progressing.

Updated: 5/30/24 Turns out - these guys have been - Jeff E

Updated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with a shrug of Nicholas Kellog’s shoulders (the service person). They didn’t offer to help me learn why my service warranty no longer applied - in fact they only made it harder. I had to dig into this completely in my own — AND CHAPMAN was completely at fault. So dishonest! They've offered to comp me one more service - but it was forced and hardly volunteered. Go somewhere else for your Hyndai needs. The dealer I purchased with in Utah - Murdock - THEY ARE AWESOME. Chapman, where I’be been going after relocating to AZ with a brand new car … are just honestly dishonest and the worst car experience I’ve ever had … more than once. This was after giving them “another chance” after my experience last year - see below. ________________________________ I was 15 minutes late - and genuinely apologetic for being so. Frankie (Francisco Ramirez) at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ll come back.” Frankie asked if I wanted to “skip the car wash as well… to save time” I told him “yes … please”. Almost two hours later I went looking for my car. There was a line of people waiting for Frankie, while 4 other employees sat at the Service Desk avoiding eye-contact - is the only thing I could see they were actively doing (avoiding eye contact). To their credit, they weren’t “on their phones”. Kudos to Hyndai for at least working to manage that optic. But, to their discredit, they weren’t even on a phone. It was like the worst DMV trip ever (but I’m still a little impressed they didn’t appear to be pursuing social media or playing Candy Crush). So … finally I get to talk to Frankie (I should have just left). He tells me that they had gone ahead and completed the warranty. Before that … I was honestly working to take the delay in “we’re all human” stride” . Then… I was mad. I told him “I told you not to do the recall work. I’m already late …” He gave a shoulder shrug. After my back was turned, I’m 4 steps away, reaching to open the door, Frankie calls out (with other people waiting for help) … “you’re the one who showed up late”. If I hadn’t experienced this first-hand, I wouldn’t believe it. I was late. I was sorry. I did apologize. I was under the impression that we’d reset and moved on. I’m also the customer bringing in my $45,000 purchase for the “unbeatable customer care” I was promised … before giving them my money! You know what they didn’t forget to leave out … the car wash. I’ve no doubt, there’s no franchise credit applied for washing the customer’s car. Don’s use Chapman Hyundai. They weren’t just bad, they’re overtly dishonest … it’s the worst kind of “bad”. “How you do something, is how you do everything …”

From start to finish, Toyota Precision kept us updated, - tiburon33_

From start to finish, Toyota Precision kept us updated, Angel Martinez call us when the job was completed. We felt we have a great partner for any future issues. Thank you for everything.

Very quick, efficient and clear process. - JP

Very quick, efficient and clear process. Scheduled appt online and servicing done with complimentary car wash. No pressure

Best party is the communicate quickly and clearly. - Andrea Diaz

Best party is the communicate quickly and clearly. Service is fast I never have to wait a long time for an appointment.

lizbeth was very helpful, quick and good service, all in - donnyhales47

lizbeth was very helpful, quick and good service, all in all a very good experience

This is a great dealership and always has been. - mikah.piper

This is a great dealership and always has been. They have serviced my vehicles for the past 10yrs. Shelby Clark in the service department always takes care of me and provides excellent customer service.

Ramon was awesome! - Brand

Ramon was awesome! Loved the staff there, all so kind and helpful. I highly recommend.

My husband and I had a great experience at AutoSavvy - Zay

My husband and I had a great experience at AutoSavvy thanks to our salesperson! Ike was patient & knowledgeable. He made the car-buying process smooth and enjoyable. He addressed all of our questions & concerns & made sure everything was perfect before the purchase. Best experience we’ve had at a car dealership!

I haven't officially purchased a vehicle yet through Ash - aamarie1979

I haven't officially purchased a vehicle yet through Ash Group but what I can say about them they do work diligently to get you approved even if thats staying up late. Keith and Yvonne are awesome

Great place to buy a truck. - jmswapp4

Great place to buy a truck. Salesman Jesse (Mac) McIntosh, was great to work with.

A seamless, painless, and pleasant experience. - Matt

A seamless, painless, and pleasant experience. Joshua was extraordinarily attentive, providing "play by play" feedback every step of the way. I was able to get the car I wanted, when I wanted it, for the price I wanted. Joshua genuinely cared to ensure that I was happy. His friendly, approachable style made the purchase experience relaxed and reassuring.

I just went to 4 dealers looking for parts they said they - Ram3500

I just went to 4 dealers looking for parts they said they had yet only one had them bill luke the other dealer parts counterman tried to help but lacked proper experience to do there job. The counterman at bill luke help me in one tenth time I spent at the other dealers. I will tell you if and when im needing service or parts it will be these guys. The counterman that helped me work on the line at one time at airpark dodge the worst dealer in all of arizona as I told him about the hassels involved with finding parts with the airpark dealer I'd say Bill Luke gets 2 thumbs up infact they get all ten fingers up you guys rock

All was done on he internet. - JTUBE0

All was done on he internet...it was fast and simple...they were responsive to all my questions...even delivered it...no stress

Everyone at Midway were most helpful. - AinaHaina1956

Everyone at Midway were most helpful. They work hard to please their customers. I am most pleased at how things turned out. If I needed another car I would go there.

Bait and Switch is alive and well at Chapman. - DSCITCHR

Bait and Switch is alive and well at Chapman. Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want before we got there. How can you put a price online when the vehicle is already changed?. In addition they have two locations in the East Valley and, for example, one wanted $1499 for window tinting and the other wanted $400. We have cash but it isn't going to Chapman

I was really treated well at Arizona Best Cars. - Kenny

I was really treated well at Arizona Best Cars. Very happy with my purchase and after 2 weeks driving the car I'm very happy. Albert was very professional and great to work with. I would highly recomend buying a car from them.

G and Jonathan were friendly and helpful. - Michelle

G and Jonathan were friendly and helpful. Made me feel comfortable buying my car here at AZ Luxury Motorsports.

Davon and his team were a pleasure to work with answering - Dvon.dawkins

Davon and his team were a pleasure to work with answering all my questions and getting me a car I loved !

THE BEST car buying experience ever! - PBCool

THE BEST car buying experience ever! My young daughter was in a terrible accident. Her car was totaled, so she needed a replacement. I contacted Chapman Hyundai on Bell Rd in Phoenix, AZ regarding a car for sale posted online. A salesman responded immediately: BRANDON ABBASI. He was awesome! He was friendly, upbeat, knowledgeable and professional. After reviewing several different cars available, he narrowed it down to just the right one. He put everything together smoothly. Throughout the transaction, he responded immediately to my calls and texts.  No glitches, no hiccups, no problems along the way. Brandon helped transform a very traumatic car accident experience into something absolutely wonderful. I nominate him for “Salesman of the Year”. :)

We just bought a new 2024 Ford Ranger XLT FX4 to replace - ricw2

We just bought a new 2024 Ford Ranger XLT FX4 to replace our 2019 Ford Ranger XLT FX4. Craig was able to find the exact truck I was looking for! He had it brought to the dealer in about an hour from another location. We then worked with Michael for a quick and easy finance and drove it home! We are loving this truck! Thanks for another great experience buying a new vehicle!

Steve, Jason and Jeff were very knowledgeable and - waelbebawy

Steve, Jason and Jeff were very knowledgeable and helpful, they made our experience pleasant. I highly recommend BMW and I will be back for more cars.

Just bought a SUV from there and my dude Ryan was great - mleaton1979

Just bought a SUV from there and my dude Ryan was great help and service