Service took a fair bit longer than expexted/planned - E.M.
Service took a fair bit longer than expexted/planned (3hrs for a 4-wheel alignment & MPI), although some extra time was after some recommended work. Joel was very nice. While waiting for my initial service to be completed, another person (not sure if advisor or another service employee who was not my advisor, Joel) came up to me to tell me my battery was good, but my rear brakes were shot, no MPI sheet or video. A couple minutes later though, Joel messaged me to let me know my service was done and as a result of my MPI, my brakes were still good, but my battery was weak...confusing and no MPI sheet.
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