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Findlay Subaru Prescott

Prescott, AZ

4.8
226 Reviews

3230 Willow Creek Rd

Prescott, AZ

86301

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Showing 226 reviews

September 01, 2024

Robert was the absolute best…on the phone and at the service desk. He patiently hears your concerns, and keeps you informed on service progress and outcome. More

by bobrobj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Sep 06, 2024 -

Findlay Subaru Prescott responded

Thank you for your 5-star review! Our service advisors take pride in delivering excellent customer service. We are delighted you enjoyed your experience with us.

Sep 07, 2024 -

bobrobj responded

Same caliber of service with every visit. I could not be more pleased. Glad we decided to purchased locally from Findlay.

August 16, 2024

Great team that cares for what you need and can afford. Love my new Subaru and look forward to working with them in the future. More

by AZKayaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan Yount, John Van Winkle, Justin Pettycrew
Aug 16, 2024 -

Findlay Subaru Prescott responded

We appreciate your business and taking the time to honor us with your 5-star review! Thank you so much AZKayaker, enjoy every mile in your new Subaru!

July 26, 2024

I brought my Outback in to the service department for a small oil leak. After 4 months & many mishaps Findley Suburu ended up putting in a engine! A week later, I returned my Outback because of engine ligh More

by deborahbaileyfaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
July 17, 2024

The entire process was quick and easy. Our salesman, Keegan, did an outstanding job keeping us informed and working with us. The entire team was courteous and worked hard to make our car b More

by marionoden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan Yount, John Van Winkle
Jul 17, 2024 -

Findlay Subaru Prescott responded

Congratulations on your new vehicle and thank you for this 5-star review! We are grateful for your business and are here to provide you with continued support during the ownership of your vehicle!

March 07, 2024

Everyone I dealt with was extremely helpful. The overall knowledge of the product inventory was excellent. The only negative experience was the time waiting to speak with the finance departmen More

by patconm1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan Yount 10, Bobby Speakman, John Van Winkle, Mark Falk, Jesus Soria
Mar 12, 2024 -

Findlay Subaru Prescott responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 20, 2024

absolutely the best experience buying a car i have ever had!! everybody i dealt with was outstanding More

by STAN5261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ward
Feb 23, 2024 -

Findlay Subaru Prescott responded

Thank you so much for taking the time to post your review, we are grateful and appreciate your business. Not only did you have an outstanding experience buying your new Subaru, but you also got an outstanding vehicle. Enjoy! We are here for you if you need anything else.

January 30, 2024

Fantastic team of people good service from beginning to end we were quite happy happy with the car too More

by williamarnol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 01, 2024 -

Findlay Subaru Prescott responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2024

Great Customer Service and process in purchasing vehicle. This my fourth vehicle from them and always use them for service and parts. I was hoping for more on my trade for being a repeat customer. I was told More

by Iamsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca McClure, John Van Winkle, Jesus Soria, John Ward
Feb 01, 2024 -

Findlay Subaru Prescott responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, please reach out to us at (928) 771-6900 and we will do our best to make this better.

January 09, 2024

They offer prompt, courteous service. Everyone is very pleasant and helpful. I highly recommend them. More

by Nancy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank, Jesus Soria
Jan 11, 2024 -

Findlay Subaru Prescott responded

Hi Nancy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2024

Have dealt with this dealer since they began business here in Prescott and have been well satisfied. More

by dontax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Jan 11, 2024 -

Findlay Subaru Prescott responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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