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AutoNation Subaru Scottsdale
Scottsdale, AZ
836 Reviews
If you're looking for a new or used Subaru in the Phoenix area, be sure to visit AutoNation Subaru Scottsdale. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 836 reviews
May 18, 2026
Had vehicle towed in for a transmission issue, due to the fact that the warranty was extended because of issues with the transmission. Was called back and was told the transmission would not be covered becau fact that the warranty was extended because of issues with the transmission. Was called back and was told the transmission would not be covered because the fluid in the differential was low. They showed a video of fluid in a catch can but did not show the vehicle that it came out of. So warranty was denied. Prior to that we had it at a shop and they were the ones that informed us about the warranty, and they checked the transmission fluid and differential fluids when they had it and all fluids were full. We then took it to another Subaru dealer and got the vehicle back in three days with a new transmission under warranty. I think Auto Nation was trying to double dip and get us to pay and then do it under warranty. Very unethical. More
by roperdoperinc
Employees Worked With
service
May 15, 2026
I purchased a 2026 Subaru Forrester Wilderness Edition, last weekend. The entire experience was one of the best car buying encounters I’ve had. And, I have owned a good share of vehicles. AutoNation Subaru last weekend. The entire experience was one of the best car buying encounters I’ve had. And, I have owned a good share of vehicles. AutoNation Subaru’s sales crew were not like most new car salespeople. There was no hard sell, no back and forth, no “oops, I left off a charge, now you pay more” xx. Jolan, our personal Subaru salesperson, was an amazing human. She communicated well, found answers to our questions and took care of us throughout the process. I highly recommend Jolan - seek her out for a new car! You’ll be glad you spent the time. Do yourself a favor and bypass the other Subaru dealers and stop by AutoNation Subaru. More
by Deana
Employees Worked With
Jolan
May 14, 2026
Credit where credit is due: Exceptional service at Subaru Scottsdale "It’s very easy for people to make noise and complain when they are dissatisfied, but I believe it is far more important to speak up whe Scottsdale "It’s very easy for people to make noise and complain when they are dissatisfied, but I believe it is far more important to speak up when someone truly delivers. I wanted to publicly recognize the service manager at Subaru Scottsdale for going above and beyond. In a world of 'just enough' service, they provided a level of performance that was truly exceptional. If you’re looking for a team that actually takes pride in their work and looks after their customers, this is the place. Thank you for the outstanding experience! More
by michael
Employees Worked With
Mike
May 13, 2026
I’m writing this review almost a year after purchasing my 2022 Subaru Outback from AutoNation Subaru Scottsdale. At the time, I was a single pregnant mom shopping alone and trying to make the best financial 2022 Subaru Outback from AutoNation Subaru Scottsdale. At the time, I was a single pregnant mom shopping alone and trying to make the best financial decision possible. I was upfront about my situation, and the sales staff made me feel comfortable and reassured throughout the process. I genuinely believed I was getting a fair deal. To their credit, I did get a better trade-in offer from CarMax because the dealership wouldn’t match it. Unfortunately, where things really went wrong was in the finance office with all the add-ons and “protection” packages. I agreed to a maintenance package that was heavily pushed during the sale, and looking back, it was a terrible decision. By the time everything was added in, it basically wiped out the value I gained from my trade-in and forced me into a much larger loan than I originally planned. I take responsibility for signing the paperwork, but I also think dealerships should have some level of ethics when working with people in vulnerable situations. Instead, I left feeling pressured into expensive add-ons that ultimately have provided very little value. What makes this even more frustrating is that the car has now broken down twice, completely shutting down while coming to a stop after exiting the freeway. The second time especially could have been dangerous if my daughter had been in the car. One of those repairs cost me around $500 — and the maintenance package I was sold covered essentially nothing related to the issue. The reason I’m writing this review today is because I just brought my car in for an oil change and was told I’m almost due for my 60k-mile service. I was quoted around $1,800, which was significantly higher than quotes I received from other reputable shops in the area. That was the final straw for me, and I’ll be taking my business elsewhere moving forward. At the end of the day, I bought this car because I believed Subaru stood for safety and reliability for families. My experience with this dealership did not reflect those values at all. Based on the overall experience, especially the sales ethics and finance process, I would not recommend this dealership. More
by jrmorway
Employees Worked With
James Taylor
May 06, 2026
All of the employees that we encountered were very friendly and helpful. Julio was very knowledgeable about the Crosstrek. I feel like we got a good deal. We didn't feel pressured at all at any time t friendly and helpful. Julio was very knowledgeable about the Crosstrek. I feel like we got a good deal. We didn't feel pressured at all at any time throughout the entire process. Bud was very quick to put a proposal together before we even went to the dealership. This was the second time in a row that we bought our new Subaru here and there are at least three other dealerships that are closer to our house. More
by vegasosfan
Employees Worked With
Bud, Julio, Justin, Tabitha
April 18, 2026
Overall, great experience purchasing my new Subaru. I leased my previous car at this same location and now that the rebuild of the sales and service centers is complete, it was much more pleasant exper I leased my previous car at this same location and now that the rebuild of the sales and service centers is complete, it was much more pleasant experience. Grateful for my sales rep Dylan, who drove up to Prescott to get the color and trim I wanted. Also, David in finance was outstanding and very helpful. More
by Lisa K.
Employees Worked With
Dylan, Colton, David
April 12, 2026
To AutoNation Subaru Scottsdale Management, I wanted to share my appreciation for the outstanding service I received during a recent oil change for my 2021 Outback. Shane Clarke demonstrated professiona to share my appreciation for the outstanding service I received during a recent oil change for my 2021 Outback. Shane Clarke demonstrated professionalism, excellent customer service skills, and genuine dedication to ensuring we received top-notch care. He was helpful, attentive, and clearly focused on providing the best experience for every customer. I also want to thank Danny from the sales team for his genuine kindness and willingness to help. From sales to management to service, your team provided a consistently positive experience. Please pass along my thanks to Shane and Danny — and to the rest of the staff — for their hard work and excellent service. More
by ericwcox1968
Employees Worked With
Shane Clarke and Danny Morales
April 12, 2026
Great experience, Louis was awesome to work with, the whole process was quick and very professional. I would definitely recommend purchasing from his team. whole process was quick and very professional. I would definitely recommend purchasing from his team. More
by Crusher_201
Employees Worked With
Luis Sosa
April 11, 2026
Excellent Service All persons involved with my service were very knowable and they shared vital information about my vehicle. I have had Subarus since 1900 and EVERY vehicle was and is Wonderful I have NE were very knowable and they shared vital information about my vehicle. I have had Subarus since 1900 and EVERY vehicle was and is Wonderful I have NEVER been stuck. More
by kengnu
Employees Worked With
Dhir M
