19 Arizona Hyundai Dealers

Excellent experience buying a new car- no pressure to - Verdickaz

Excellent experience buying a new car- no pressure to buy. Sales person (Theresa), car buyer on our trade in and finance person answered all questions and helped show us everything there was on our new Tucson.

I was able to schedule an oil change and tire rotation - Bob

I was able to schedule an oil change and tire rotation within less than a week of my call and had a great experience. I was in the waiting room for about 45 minutes and had a couple follow-up questions for my service rep. Very good experience and professional shop!

Dustin Music at Findlay Honda provided the best car - KGRISOLA

Dustin Music at Findlay Honda provided the best car buying experience I’ve ever had. He listened to what I was looking for- explained the car features well and answered all my questions. The price negotiation was a conversation and not a battle. Would highly recommend Dustin and this dealership! Really happy with my new Palisade. A great vehicle at a fair price!

No pressure, knowledgeable and respectful team. - Donnac2025

No pressure, knowledgeable and respectful team. It was the nicest car buying experience I’ve had.

I love my car and the dealership was very helpful by - Ramar

I love my car and the dealership was very helpful by having my car delivered to my door.

Excellent salesperson named Fred who was patient and very - Patty

Excellent salesperson named Fred who was patient and very helpful. Fred took his time to find different 🚙 for us to test drive until I found the one that was perfect.

I traded in an expiring leased vehicle for a new lease - Driver

I traded in an expiring leased vehicle for a new lease deal. Dylan (salesman) was very knowledgeable, friendly, and efficient during the buying experience. Luis (finance manager) was also friendly and efficient. I would purchase again if those two are still there when my next car is due.

Updated: 5/30/24 Turns out - these guys have been - Jeff E

Updated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with a shrug of Nicholas Kellog’s shoulders (the service person). They didn’t offer to help me learn why my service warranty no longer applied - in fact they only made it harder. I had to dig into this completely in my own — AND CHAPMAN was completely at fault. So dishonest! They've offered to comp me one more service - but it was forced and hardly volunteered. Go somewhere else for your Hyndai needs. The dealer I purchased with in Utah - Murdock - THEY ARE AWESOME. Chapman, where I’be been going after relocating to AZ with a brand new car … are just honestly dishonest and the worst car experience I’ve ever had … more than once. This was after giving them “another chance” after my experience last year - see below. ________________________________ I was 15 minutes late - and genuinely apologetic for being so. Frankie (Francisco Ramirez) at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ll come back.” Frankie asked if I wanted to “skip the car wash as well… to save time” I told him “yes … please”. Almost two hours later I went looking for my car. There was a line of people waiting for Frankie, while 4 other employees sat at the Service Desk avoiding eye-contact - is the only thing I could see they were actively doing (avoiding eye contact). To their credit, they weren’t “on their phones”. Kudos to Hyndai for at least working to manage that optic. But, to their discredit, they weren’t even on a phone. It was like the worst DMV trip ever (but I’m still a little impressed they didn’t appear to be pursuing social media or playing Candy Crush). So … finally I get to talk to Frankie (I should have just left). He tells me that they had gone ahead and completed the warranty. Before that … I was honestly working to take the delay in “we’re all human” stride” . Then… I was mad. I told him “I told you not to do the recall work. I’m already late …” He gave a shoulder shrug. After my back was turned, I’m 4 steps away, reaching to open the door, Frankie calls out (with other people waiting for help) … “you’re the one who showed up late”. If I hadn’t experienced this first-hand, I wouldn’t believe it. I was late. I was sorry. I did apologize. I was under the impression that we’d reset and moved on. I’m also the customer bringing in my $45,000 purchase for the “unbeatable customer care” I was promised … before giving them my money! You know what they didn’t forget to leave out … the car wash. I’ve no doubt, there’s no franchise credit applied for washing the customer’s car. Don’s use Chapman Hyundai. They weren’t just bad, they’re overtly dishonest … it’s the worst kind of “bad”. “How you do something, is how you do everything …”

I want to give a big thank you to the team of Oxendale - GrandmaLee

I want to give a big thank you to the team of Oxendale Hyundai of Flagstaff. For working with me to get me into a really nice Hyundai Kona 2025. Especially Byron Nez. I have been trying for 2 years to get me into an updated transportation but it always fails. Either I have a poor credit score or my income is not enough to cover whatever needs to be paid. Again I like to extend my deep full appreciation to all the staff at Oxendale Hyundai in Flagstaff Arizona. I hope to wished you all a very grateful appreciative day. Thank you.

THE BEST car buying experience ever! - PBCool

THE BEST car buying experience ever! My young daughter was in a terrible accident. Her car was totaled, so she needed a replacement. I contacted Chapman Hyundai on Bell Rd in Phoenix, AZ regarding a car for sale posted online. A salesman responded immediately: BRANDON ABBASI. He was awesome! He was friendly, upbeat, knowledgeable and professional. After reviewing several different cars available, he narrowed it down to just the right one. He put everything together smoothly. Throughout the transaction, he responded immediately to my calls and texts.  No glitches, no hiccups, no problems along the way. Brandon helped transform a very traumatic car accident experience into something absolutely wonderful. I nominate him for “Salesman of the Year”. :)

Thank you to Rohit and service manager for their friendly - Fran

Thank you to Rohit and service manager for their friendly and very helpful assistance yesterday. I stopped by without an appointment seeking some help with resetting service maintenance reminder (via Bluelink) on my recently purchased Sonata Hybrid. They couldn't have been more helpful and cooperative.

The parts department called me a day after I posted my - ttsuda

The parts department called me a day after I posted my previous review and said the part came in for replacement. So I am now back to being very satisfied with the dealership, although the sales rep. should have still replied to my emails.

Came in an hour before closing and knew the exact car I - Scottie

Came in an hour before closing and knew the exact car I wanted. Shadeed took his time, showed me everything I needed to know a out my vehicle: good, bad and all. Was not rushing me at all and was very patient. The entire team made my experience seemless and ensured I had all the resources I needed. Afterwards I received followup from Shadeed and their Finance rep Ruben. I was able to reach out to both of them, and did, to ask followup questions on the vehicle quirks. Great experience for my first car purchase.

After having purchased 7 (4 brand new) vehicles, I had - R_neufeld

After having purchased 7 (4 brand new) vehicles, I had purchased a Genesis G90 2018 with a 5/50000 warranty, 1 year ago, with lifetime free oil changes as I am a veteran. Today I was informed my warranty is no longer valid, my vehicle has 29219 miles on it, and after my last oil change it will now no longer be free. This dealer is nothing more than that, a car dealer… lies and cheats to his customers. I will never purchase another vehicle from him, nor will my family, and will encourage all to buy elsewhere. Glad to hear Mr. Diaz got his commissions. You are a model of society.

My experience here was awesome! - Kerrynwhite1980

My experience here was awesome! My salesman Zach understood what I wanted and didn’t try to pressure me into anything more. My finance guy Satchel went extremely above and beyond to get me the most on my trade in to get my deal done! I drove away as one happy customer. I will definitely be coming back! Thanks guys!

Appt at 8 … mr Lancaster comes to me at 8:30 telling me I... - aschlaks

Appt at 8 … mr Lancaster comes to me at 8:30 telling me I need system flush for $110 I told him next visit when I hit 60k miles he left abd cane back again at 9 asking if I wanted my brakes flushed for $110 I said next time when I hit 60 k mikes he left and cane back at 9:30 to ask if I want to do a recall in 3 weeks I said no. He told me my car will go in for an oil change now and be ready in 45-1 hr. Very unprofessional and I felt scammed . Thus is my 3 rd Hyundai Tucson. Very unprofessional

We purchased our second Santa Cruz and we are very - Charles_brown_5621@q.com

We purchased our second Santa Cruz and we are very satisfied with the new vehicle. Paul, Mike, and Lorynn were wonderful to work with, very knowledgeable and courteous. We would most definitely recommend them to our family and friends.