Oxendale Hyundai
Flagstaff, AZ
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72 Reviews of Oxendale Hyundai
My Genesis GV80 comes with valet service. It took over 6 week to get service done. 3 appointments were cancelled because no driver available a month went by because the only loner car was bei It took over 6 week to get service done. 3 appointments were cancelled because no driver available a month went by because the only loner car was being repaired after an accident. I is incredible that a company in the car business had no loner car to do my valet. The worst part is the general manager would not return my phone calls despite my leaving several messages and speaking to someone who promised that they would return my calls. More
I brought my 2022 Hyundai Tucson in one month ago for an oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait alm oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait almost an hour for my car, and the splash guard was never fixed, nor the tire rotation done! I spoke to someone who stated that they would order the parts which would be ready in “3 to 5 days.“ I called today, apparently they were never ordered! I was told that they can’t keep employees, but that is not my problem. I paid cash for a Hyundai in Oxendale, this is my third Hyundai. I expect good service when it is included with my car! More
Worst CUSTOMER service every…General Manager still hasn t returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the serv returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the service they performed. More
$1600 repair after a "missed" oil leak during their so called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service departm called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service department. Take your business elsewhere, I sure wish I did. More
Over charged me by 60% on my oil change Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter consider Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter considered shop supplies?. Before the service I asked him what "shop supplies" included, he said seat and carpet covers and drain plug gasket, not a word about oil or filter. Find another dealer. The oil change took over 2 and 1/2 hours!!! More
Every thing went great Deion Coleman did a great job every body that l deal with also was kind and nice they do what they can to give you a good price Deion Coleman did a great job every body that l deal with also was kind and nice they do what they can to give you a good price More