Oxendale Hyundai

I brought my 2022 Hyundai Tucson in one month ago for an oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait alm oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait almost an hour for my car, and the splash guard was never fixed, nor the tire rotation done! I spoke to someone who stated that they would order the parts which would be ready in “3 to 5 days.“ I called today, apparently they were never ordered! I was told that they can’t keep employees, but that is not my problem. I paid cash for a Hyundai in Oxendale, this is my third Hyundai. I expect good service when it is included with my car! More

Worst CUSTOMER service every…General Manager still hasn t returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the serv returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the service they performed. More

$1600 repair after a "missed" oil leak during their so called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service departm called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service department. Take your business elsewhere, I sure wish I did. More

Over charged me by 60% on my oil change Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter consider Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter considered shop supplies?. Before the service I asked him what "shop supplies" included, he said seat and carpet covers and drain plug gasket, not a word about oil or filter. Find another dealer. The oil change took over 2 and 1/2 hours!!! More

Every thing went great Deion Coleman did a great job every body that l deal with also was kind and nice they do what they can to give you a good price Deion Coleman did a great job every body that l deal with also was kind and nice they do what they can to give you a good price More

Better now than befire I would recommend now since they have made changes to their management. Under the old one they were crooked. They sold my daughter a bum car that ha I would recommend now since they have made changes to their management. Under the old one they were crooked. They sold my daughter a bum car that had not been checked out. She still has problems with it. This was her first time buying a car and they screwed her over More

Friendly staff I walked in only wanting to test drive a car, walked out with a car. The staff was friendly and eager to help me out as best as they could. However, b I walked in only wanting to test drive a car, walked out with a car. The staff was friendly and eager to help me out as best as they could. However, be careful when looking at the paperwork, mine was not clear and it ended up costing me an extra $500 I did not account for. More

not a good experience very un professional dealership, hurried me, lied to me about trade in amount to be paid, and treated me in an un professional manner. I would not rec very un professional dealership, hurried me, lied to me about trade in amount to be paid, and treated me in an un professional manner. I would not recommend this dealership for any vehicle purchase especially used car. More

Great experience with Oxendale Hyundai! Oxendale was attentive and helpful, but never pushy. Everybody was extremely respectful of my communication preferences. Did almost everything by tex Oxendale was attentive and helpful, but never pushy. Everybody was extremely respectful of my communication preferences. Did almost everything by text message. I'm VERY happy with my new Hyundai purchase. More

Good I had a good experience at Hyundai dealership they explained everything to me they answered my questions I had they made me feel comfortable and they I had a good experience at Hyundai dealership they explained everything to me they answered my questions I had they made me feel comfortable and they helped me understand the paper work. More