DO NOT BUY FROM DOTHAN CHRYSLER! - Jllangfo69
DO NOT BUY FROM DOTHAN CHRYSLER! Long story but I’m fed up. I purchased my truck last day of February 2025. Mind you my fourth vehicle from them. The night I purchased it, my Uconnect services were in someone else’s name as well as my paperwork was wrong on the mileage. Ram had to reset the truck Uconnect so I could get it in my name. The next day I had to take to the shop for no brake light or turn signal on one side, also ask about the mileage statement. I was told it needed a bulb and they would take care of it. The sales manager said that the paperwork wasn’t an issue and it would be ok. Then noticed while looking over paperwork the the truck was missing a few things like floor mats that it was supposed to have came with, they made that right. A few weeks later light quit again, this time a tail light, few weeks later, again this time the body control module. After 7 attempts I got ram involved and finally the dealership found a bad wiring harness, zip ties it together and said they would order one( This is June now). So I rocked on with zip ties till November when a check engine light came on, this time an air sensor was turning my A/C on when it was cold. While there I checked on the harness and it was there and had been there since July, 5 months and not even a phone call. Schedule a day to bring it in and on that day after four hours I get told that they would need it for two days to do the job, so I take it back the next week. I got the truck back the day before thanksgiving fixed. Second week of January I get check engine lights and messages on the dash to see Manuel for proper oil and fuel, to the dealership we go. Bad gas is what I’m told. “You will have to run the gas out of it” they told me. Four more trips to the dealership that week being told the same thing with lights all over the dash and running like garbage. Finally they decide to take it in and a week later I get it back after being told it had a bad fuel pump by the owners. Well two days later it shows another check engine light so I go back, this time it’s an EGR code. Now I have waited two months for parts after many discussions with owners and supervisors at the dealership, no one has even attempted a resolution from the dealership standpoint. Over 20 trips to the shop since day one. The owner offered for me to trade it in with $13,000 in negative equity, when I was sold the truck below invoice with a rebate. Bottom line the A&D automotive group are crooks and liars and ride on the name they have deceitfully made. Being a business owner myself, this is NOT how you conduct business. This is Dothan guys and I hope this reaches anyone thinking about going to this dealership or any A&D automotive group owned dealership.
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