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Matt Milligan
Matt Milligan at Ross Downing Chrysler Dodge Ram of Mobile

Matt Milligan

Sales

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.2
41 Reviews
4.2

41 Reviews

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41 Reviews of Matt Milligan

April 30, 2026

Dealership Rating
Employee Rating

The service was good. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. More

by jasonlemar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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April 30, 2026

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Employee Rating

Efficiency operated within the core values of integrity caring excellence and driven to attain my business More

by floydrobinson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 30, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for recognizing how our focus on integrity, care, and excellence made your experience efficient. Congratulations on your new Jeep Gladiator and thank you for choosing us for your business.

April 28, 2026

Dealership Rating
Employee Rating

Service was great and fast! Samantha the service advisor did and excellent job of caring for my vehicle and she kept me informed of the progress More

by queenldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith , Samantha

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Apr 28, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate the 5-star rating and are glad your Jeep Gladiator received fast, attentive care. We’ll share your compliments with Matt and the rest of our service team for keeping you informed throughout the process.

April 27, 2026

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Employee Rating

Came in for an oil change and had a great experience. It did not take to long and the customer service was great. More

by kylewcrippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 27, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate you letting us know about your recent oil change on your Jeep Wrangler. We’re glad to hear the service was efficient and our team took good care of you. We look forward to welcoming you back whenever you need us.

April 22, 2026

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Employee Rating

Great service and got me in and out in a great amount of time. Keep up the good work. More

by bradfield52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for highlighting the quick turnaround on your Jeep Gladiator service. We appreciate your feedback and look forward to assisting you again.

April 21, 2026

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Employee Rating

Easy to deal with everyone was fantastic made me feel very comfortable and happy while buying a car More

by abchandler22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith , Shundric Fuller

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Apr 21, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience. We’re thrilled our team made you feel comfortable and happy while you picked up your new Dodge Charger. Enjoy every drive!

April 17, 2026

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Employee Rating

I took my 2018 Jeep Wrangler in for the 125K service. Samantha Did a great job helping me. More

by stablera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 17, 2026

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Employee Rating

I bought a used car. They didn’t tell me that it was wrecked the back end messed up and he’s gonna still make me pay 175 towards the 500. More

by fosterjenny37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Smith

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Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Jenny, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Jenny, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 15, 2026

Dealership Rating
Employee Rating

No pressure great deal. Shopped around no one could compare to Ross Downing‘s prices. Very happy with Ross Downing. More

by arthurjewel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 15, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to hear you found a no-pressure deal on your used Toyota and felt our pricing was unmatched. Thank you for sharing your experience and for choosing us. We look forward to helping you again.

April 10, 2026

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Employee Rating

The people was helpful and very nice clean dealership in and out i well be back for sure More

by RODRIEZUS_BIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 13, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for sharing your thoughts about your experience with Ross Downing Chrysler Dodge Ram of Mobile. We appreciate your business and hope to see you again soon!

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