Voyles Chrysler Dodge Jeep Ram of Birmingham

This isn't a review of an angry person because someone was mean to me. This is a review of a angry person (rightfully so) who bought a truck from this dealership on February 17th of this year (2026) and i was mean to me. This is a review of a angry person (rightfully so) who bought a truck from this dealership on February 17th of this year (2026) and its almost June of 2026 and I STILL don't have the truck, nor is the truck fixed, nor can I hardly get responses or updates from the people who run this business. I get the occasional response after basically fighting for it (texting and emailing trying to get updates). The included photos should explain the situation I have found myself in and am still currently in. Here is my ongoing requests since the truck was delivered with issues: 1. Fix my truck (properly). 2. Provide proof of all work done (labor, materials, troubleshooting findings, etc). 3. Deliver it to where you are supposed to (on a trailer). 4. With a warranty. This is sad to feel like i have to add this part but to the Franchise, CEO, GM and/or owner(s) of this dealership (or whoever responds to these on your behalf) .. instead of wasting your time trying to do damage control on this review … please don't waste your time. If you try to contact google to have my review removed that would just show the character of this dealership that much more. From the start of this issue, I have requested one thing -- to do the right thing. Argue all you want by saying you are trying to fix it but ** it doesn't take months to fix or replace a transmission and detail a truck **. Plus, there has been zero proof shown to me about what you're claiming. So, no, you're not. I am not sure what you are trying to do behind closed doors but unfortunately I am only left to assume you are trying to quietly screw me or hope I give in and request my money back like you mentioned on the phone so you don't "lose money on this deal". That's the cost of doing business sometimes. You win some you lose some. How about just doing the right thing? Is that a forgotten term? Sometimes that's worth more than losing some coin. I did say from the start that I would pursue routes like this if I had to but hoped I wouldn't have to. Well, here we are. Months later. Paying interest + principal on a loan for a truck i have never even driven before, fighting every day for updates, having to waste my time doing this. Todays date: May 23, 2026. Nobody has my permission to post any of my personal information. More

O I bought a 2020 1500 Ram from VoylesCDJR 1313 Grants Mill Way , Birmingham Al 35210 when I went to get my tag they charged me $577 more than what the tag should’ve been because they said the truck hasn Mill Way , Birmingham Al 35210 when I went to get my tag they charged me $577 more than what the tag should’ve been because they said the truck hasn’t had a tag on it for two years and they would not do nothing about it. called them and tried to talk to them and they ghosted me and would not return My calls, will not talk to me, so I am carrying them to small claims court ! !!!! buyers beware !!!! More

My car has been at the dealership for almost 2 months, still awaiting repair options. still awaiting repair options. More

I’m sorry but the service department needs to be retrained. The service was awful and they could care less about the customer. Read the google reviews on service. I will never return here, it’s hone retrained. The service was awful and they could care less about the customer. Read the google reviews on service. I will never return here, it’s honestly so bad. I wish I had read the reviews beforehand. More

Absolutely horrible service department. Basically refused to repair my 5 month old jeep which i purchased from them. I had to contact jeep directly and they set me up with another dealershi Basically refused to repair my 5 month old jeep which i purchased from them. I had to contact jeep directly and they set me up with another dealership who addressed the problem. More

Be mindful of their Service department. Very nice people but I asked for an oil change and tire rotation. They tried to sell me the world. But as I arrived home I had noticed my tires had n Very nice people but I asked for an oil change and tire rotation. They tried to sell me the world. But as I arrived home I had noticed my tires had not been rotated. And how I know is I marked them and took a picture of my tire pressures. So my big concern now is did actually change my oil ?? Worried !! More

Unethical. Negotiated in bad faith. Sold $62K Jeep Wrangler Sahara with issues. Failed at quality control prior to releasing vehicle to new owner. Negotiated in bad faith. Sold $62K Jeep Wrangler Sahara with issues. Failed at quality control prior to releasing vehicle to new owner. More

Richard worked very hard to get me into a very nice truck. It was just a bit of out my price range but he was persistent but not pushy, while providing me with an excellent deal. They will always be a truck. It was just a bit of out my price range but he was persistent but not pushy, while providing me with an excellent deal. They will always be a call for me to see what's in stock when I'm looking for car or truck. More

Voyles service department was about a week. That's faster than anywhere I've done car maintenance lately. Jeep customer care was great and checked on us a few times with updates. That's faster than anywhere I've done car maintenance lately. Jeep customer care was great and checked on us a few times with updates. More

Was thrilled my salesperson kept me posted about your inventory, without any pressure to buy. Finally got red inventory, without any pressure to buy. Finally got red More