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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews
Call Service Center (317) 839-6554

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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October 03, 2024

Employee crashed my vehicle and dealership refused to compensate for loss of value. Dealership had newly purchased vehicle for 2 months. Vehicle was repaired poorly and left on lot with windows down in t More

by bmpope0393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Frick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Josh Frick General Manager jfrick@yorkautomotive.com

October 01, 2024

Car wasn't running the same oil leak which turned into 6 total things found. I ended up fixing them all. More

by SHELAHTORRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Shelah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 30, 2024

Didn’t have apt and got me right in and out it was great! ! They were great to work with More

by CBELT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 30, 2024

Brought vehicle in on Monday for 2 items to be checked and was notified on Wednesday that 9 other items were needing repaired. For a price of $14,595. I didn’t ask for any of these items to be checked More

by LAUXROCK
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Frick General Manager jfrick@yorkautomotive.com

September 29, 2024

I took my Jeep Grand Cherokee in because I had a front light out.The dealership said they couldn't find the problem. I then took it to Andy Mohr and they found the problem. A $6.50 light bulb part. Also, More

by sspaulding44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Josh Frick General Manager jfrick@yorkautomotive.com

September 29, 2024

I drove in didn't think they would let me get serviced since I didn't have an appointment but they did. And it was fast too. Very respectful and nice ppl. I'll only come here with my Wagoneer More

by terrancehood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review, Terrance. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

September 29, 2024

They are friendly, honest, accommodating, and fair priced. They have been my go to for years. More

by JCHRISTOPHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 25, 2024

Fast, reliable and seemed to be honest. Will be back for service and possibly purchase! More

by aroybal808
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

September 24, 2024

York did a great job. First service on the 2024 Chrysler Pacifica. They had me in and out in a time. More

by SHILKUSKI75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

September 21, 2024

This service center is Very fast, professional and helpful. I would highly recommend this center to others. More

by Sean C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Sean, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

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