York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Very helpful and accommodating They were both very helpful with dealing with my wheel and tire protection to get a new tire for my Jeep helpful with dealing with my wheel and tire protection to get a new tire for my Jeep More

Could never actually talk to service Manager when calling always went to recording. The mechanic who was to do the work on my Jeep Jared submitted the radiator to my Maxi Care Warranty for coverage and it wa always went to recording. The mechanic who was to do the work on my Jeep Jared submitted the radiator to my Maxi Care Warranty for coverage and it was declined. I was told by someone else to try calling Chrysler and just asking for another opinion because it was my understanding the radiator was covered! It was clogged so therefore the replacement was not covered! I am not a mechanic so how would U know it was clogged? Anyway evidently the mechanic Jared found out I had called Chrysler and talked to another mechanic and proceeded to tell me he didn’t appreciate me doing that ! Since when can I not get a second opinion on a repair! I felt the radiator should have been covered! I was not upset with the dealer I was upset my warranty wasn’t going to cover it and trying to understand how was I know it was clogged in order to have it replaced before it needed replaced! Jared was very unprofessional taking to me and my husband heard him and said so we aren’t allowed to get a second opinion! He acted like it was totally wrong g of me!! Needless to say my husbayhad a few choice words and hung up! I’ve had previous work done there and although they are very slow there was never anyone who called me and acted like I was doing something wrong double checking my warranty! It’s an expensive repair and I didn’t really have the finances to cover the repairs without the warranty! More

They did a service and recall without an appointment got me in and back on the road quick. Everything was completed on the first visit. me in and back on the road quick. Everything was completed on the first visit. More

Everyone was a pleasure to work with. We will return for more service in the future. Matt was the bomb. We will return for more service in the future. Matt was the bomb. More

Great service Did my car in a good timely fashion? Good service. Very professional I'm helpful Good service. Very professional I'm helpful More

I have purchased two vehicles from this dealership, the service department has always been very friendly and professional. service department has always been very friendly and professional. More

Dealership for intentionally screw you over for money. Doesn’t care about you, not your car. Doesn’t care about you, not your car. More

They took my car in for a recall repair and got the car done with no issues done with no issues More

Every one is nice and professional and they do a excellent job and in a timely matter excellent job and in a timely matter More