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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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November 17, 2024

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light. More

by willie46151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

November 15, 2024

Fantastic service department and dealership. I drive 60 miles and bypass another dealer less than 5 miles from my home in Tipton county. There is no comparison to these guys. They go above an More

by featherstone92.nf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 09, 2024

I just had my transmission module put in last month and now my transmission is not shifting as it was before I brought it to you More

by thomascolantonio2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Josh Frick General Manager jfrick@yorkautomotive.com

November 01, 2024

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional More

by Dano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Margary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Dano, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

October 28, 2024

They are great to work with and matt in service always go's Above and beyond. More

by ACCOUNTING11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

October 22, 2024

Great service, personable and knowledgeable. Very helpful and customer oriented. Great location for me. Thank you. More

by JEaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield. We look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

October 21, 2024

I have nothing good to say about my experience with the service department. Based on that I would not recommend this dealership.i have been lied to , led on, as well as tried to take advantage of me for ov More

by SNELLY8801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Lammer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

October 20, 2024

Not happy brought in for air bag recall and they busted my dash not right if they broke they should fix More

by hunt1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Frick General Manager jfrick@yorkautomotive.com

October 19, 2024

Sent in for starting issue. No testing or anything, just assumed starter bad. I told them I had starter tested 2x amd was good. Ended up being just a fuse. Also had oil chan More

by Triple_david_indy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure i picked the right one. The service advisor was good and listened to all my concerns. I would say the tech needs to slow down and be more thorough.
Oct 23, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Josh Frick General Manager jfrick@yorkautomotive.com

October 19, 2024

Chris Belt was incredibly helpful and patient while we decided on the Jeep Gladiator model and color. He made the looking, and purchase extremely easy. More

by GALTER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belt
Oct 20, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Congratulations on your new Jeep Gladiator! Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield. We look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

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