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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

September 21, 2023

It was a very nice, smooth and professional experience with the staff while purchasing a vehicle, I felt like I gained new family members.. Thank you Mr Crowe and.Mangement for the awesome treatment and h More

by brenda50minion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crowe
Sep 22, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that you had such a positive experience, Brenda. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Sep 23, 2023 -

brenda50minion responded

I feel as if I have an extended Family by the name of York Chrysler Dodge Jeep Ram of Plainfield, keep up the good work...

September 21, 2023

I called matt I need my car serviced and a new battery installed. I got tires rotated and they only had. 150 miles on them I had bought them on 09/15 /23. And they forgot my new battery 09/18/13 More

by LECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jamie Freeman Service Manager

September 21, 2023

I have been trading cars with York for several years and have been very Satisfied with service they provide. More

by JOANBURTON505505
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas
Sep 22, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team, Joan. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

September 21, 2023

Oil changed, shop was busy and a few call offs made it worse. Two people ahead of me and I was promised it would be an hour, however it only took about 35 minutes. The price was significantly higher than More

by WEGERMANS
Recommend Dealer
Yes
Sep 22, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again! Jamie Freeman Service Manager

September 20, 2023

gave us a great deal in and out provided us the truck we wanted ,Paul Crowe was an is a great help with our buy More

by dbaltezore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Michael Stafford, Paul Crowe, Nicole Pedroza
Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your wonderful review! We are thrilled that Paul had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Sep 21, 2023 -

dbaltezore responded

You gave us a great deal we were in and out in no time more than we expected our Ram 1500 Rebel is one hot truck We want to thank Paul Crowe for his help and everyone who made this deal happen

September 20, 2023

Amazing work, courteous and keep me updated throughout the whole process. Would definitely go back. More

by amandaedenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Amanda, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

September 20, 2023

Everyone did a great job. Helped me identify an issue that might need some attention and even saved me some money by not rotating the tires (said they didn't actually need it More

by BKC32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Anderson
Sep 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with Diane, Josh, and our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

September 19, 2023

George did a good job with selling me the jeep. When I get time I’ll be in to see how to take off the top and sides More

by dcoulter55
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

September 19, 2023

Curious polite very helpful in customer service Great Job Guys God Bless U and thank U More

by HopenFaithnHope3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

September 18, 2023

Disappointed! ! I had an 8:00am appointment that I placed over a week prior, so I dropped my Jeep off at 7:45 and placed the keys in the drop box. When I called ar More

by Kelly Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

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