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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

March 11, 2024

The gal that met me when I pulled in was so nice and reassuring that my jeep would be take. Care of and I would have a ride. She checked on me several times while I decided to get my oil changed also. T More

by SSTALL4357
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

March 11, 2024

Air pressure was never checked when rotating tires. All tires had different pressures. Developed a leak from bead before I even got home. More

by CEMETERY6239
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Wes
Mar 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com

March 11, 2024

Friendly staff and an easy, nice experience! I I would recommend York auto group and the salesman “Doc” More

by Kyrandre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear that Doc and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Frick General Manager

March 11, 2024

It was great we have known the advisor and the tech that did the work for about 20 years, and the CFO Rick Haick for the same time. More

by Johnbeck7900
Recommend Dealer
Yes
Employees Worked With
Matt O Brian
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

March 11, 2024

It’s an excellent mechanical workshop, and I’m going to recommend it to my friends..... They helped me with my truck, and the truth is that I feel very good with that, and the work they did was very good, More

by Marianoj30
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

March 10, 2024

Dealership played games with pricing in an attempt to get me to buy a new truck. Couldn't get returned phone calls back. Seemed unwilling to provide information in any other way than in person. Never was abl More

by KMGARVEYIU
Recommend Dealer
No
Employees Worked With
George Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Landis
Mar 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com

March 10, 2024

Listened and worked very diligently to what I wanted. Everyone was really friendly and receptive to me and my family and More

by Saa07
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

March 09, 2024

As soon as I got to the lot I was greeted my my dealer Doc. He immediately made friendly gestures to me and my other and made us both feel comfortable to be at the dealership. I told him my price range an More

by James Maude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Frick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Hi James: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

March 09, 2024

The service writer Morgan made it a great experience. Took company truck 2012 5500 Ram and did all the recall items. Made to call me when it was done.Great dealership to have thanks for everything. More

by markwcoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Morgan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

March 09, 2024

Dealership is very efficient with a very friendly staff that ensures you have a good experience. More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Taylor, Loagin Sneed
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business, Aaron, and hope to see you again soon! Josh Frick General Manager

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