Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Woodmen Nissan

Colorado Springs, CO

4.8
1,092 Reviews
Call Dealership (719) 300-6836
View Awards

6840 Vincent Dr

Colorado Springs, CO

80918

Directions

By Type

1,092 Reviews of Woodmen Nissan

October 26, 2020

I was very pleased with my visit to your dealership today! Even though it was snowing and freezing out, mike and the staff made us feel comfortable during our shopping and buying experience. More

by cleverkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geiger
Report | Print
Nov 11, 2020 -

Woodmen Nissan responded

Hi Cleverkc, Thank you so much for coming out on such a cold day to our store. It sounds like we found what you were looking for. Thank you for your purchase and for this review. Your feedback was very helpful to us. We will be sure to let Mike know you appreciated all that he and the rest of the staff did for you. If we can help you with anything else, please do let us know. We would love to see you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 26, 2020

Terrible customer service. Does not have vehicle knowledge. She did not care about any of my vehicle needs and just kept trying to push vehicles that I didnt want. More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ari Silva
Report | Print
Oct 28, 2020 -

Woodmen Nissan responded

Hello there, We wanted to reach out and respond to the review you posted about a recent experience with our sales staff. It is very disappointing to know that your experience wasn’t a better one. We are sorry you left unhappy. In order to improve and make sure something like this doesn’t happen again, we would like more information. Can you provide additional details about what happened? Our staff should always provide great customer service. They’ve been trained to pay attention to the vehicle needs of customers. Perhaps someone new worked with you that is still learning all about the vehicles for features, trim levels, etc. We do have many vehicle options to meet the needs of almost anyone. If we can be of any further assistance, please do let me know. Again, any additional information you can provide will help us to do better in the future. We will continue to work with our staff to provide more training and better customer service. Thank you for sharing your feedback. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 25, 2020

Pleased. It was a very simple process. Great team. Thankful for the great service. It was a great experience. Thank you for your assistance ll More

by slkkohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Traynor, Hugh Tomkins
Report | Print
Nov 11, 2020 -

Woodmen Nissan responded

Hi Slkkohl, Thank you very much for your recent purchase. We appreciate this feedback in our review about how well our team took care of you. It sounds like you are completely satisfied with everything. If we can help you with anything else, please do let us know. We will look forward to seeing you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 22, 2020

I had an oil change/tire rotation and 10,000 mile check up. The service advisor Josh Moreno was courteous and helpful. I also purchased items from the parts department, another excellent employee. I wish I More

by Mohawkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Stabene, Josh Moreno
Report | Print
Nov 11, 2020 -

Woodmen Nissan responded

Hello Valued Customer, Thank you from your advisor especially and the rest of the team for taking the time to give us some feedback. It's always much appreciated! We are glad to know that you were completely satisfied with your visit! If you have any questions or feel that there is anything at all we did not do an exceptional job on please do not hesitate in letting us know! Thank you again. Maria De Lira Owner Loyalty Manager Woodmen Nissan 719-234-1094 mdelira@woodmennissan.com

October 17, 2020

tre’Von was awesome 👏 not only did he come up with a favorite bible verse after we conversed for a little while (2 Corinthians 5:7 “for we walk by faith not by sight”) but he also worked with me until I More

by yesusatosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey
Report | Print
October 16, 2020

I had a wonderful experience. Tre’Von is an exceptional salesman he listened to my needs and made my car buying experience stress free. I’m happy with my new vehicle. More

by msretha929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey
Report | Print
October 15, 2020

This was a wonderful experience! My daughter was amazed at how quickly we were able to make the deal. There was great respect on both sides. The finance team was also fast. Best experience we have ever More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Lois Hackamack
Report | Print
October 13, 2020

No pressure no nonsense sales. Great service and quick answers. Finance was a breeze. If you need a good car go see mike at the used car sales and Kaila in finance. More

by Higgins1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila, Mike Geiger
Report | Print
October 12, 2020

Great service I was able to get my car same day quick they helped me my finances and the options I’ve had I recommend More

by randybrister47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Leiker
Report | Print
October 11, 2020

Harvey and the whole crew was dishonest about our vehicle. If you ever consider buying anything that has to be delivered from these people don’t do it, it’s the perfect opportunity for them to screw More

by fplh2017micamoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harvey Stabene
Report | Print
Oct 13, 2020 -

Woodmen Nissan responded

Hello Fplh2017micamoo, We are very sorry to hear about an experience involving the sales department for a recent purchase. It is always our intent to try to do our best for every customer so they can hopefully find a vehicle they’ll love and want to take home. A purchase experience should surpass expectations. Unfortunately it sounds like we didn’t look over the vehicle better before it was delivered to you. Without knowing all the details, it might be possible that the navigation needs an update and if that is the case, Cadillac would have to do that since this wasn’t a Nissan vehicle. Regardless if you bought the vehicle in person or remotely, you should still get stellar treatment. So we are sorry this wasn’t a better experience. Your review does mention Harvey and it’s worth noting that Harvey works in the parts department, so he would not have been involved in this purchase experience. We have already discussed your feedback with staff involved with this purchase and with our department managers so we can work at doing better for the next time. Thank you for your feedback. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Oct 13, 2020 -

fplh2017micamoo responded

The touch screen doesn’t work making navigation impossible to use. Also other features such as changing the direction of the air. If it had been checked properly don’t you think this would’ve been caught if a full inspection of the car had been performed? We’re fully aware that they will do nothing to make this right. Either way the car is still nice.

1
...
31
32
33
...
110