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Woodmen Nissan

Colorado Springs, CO

4.8
1,092 Reviews

6840 Vincent Dr

Colorado Springs, CO

80918

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1,092 Reviews of Woodmen Nissan

January 22, 2022

At first, he was on it as far as service to the 2021 Nissan Versa. Has a hard time calling back customers when told to return calls or updates but is pretty good with directions on service when you are More

by jermotb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOEY SCROGGS
January 19, 2022

Very unprofessional. I recently bought a F-250, and the passenger for would not latch. I asked them to fix it and I’d be back to get the truck. They called a few days later saying it was fixed. When I arri More

by Condore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley, used car manager , Stratton Case
Jan 24, 2022 -

Woodmen Nissan responded

Dear Dick, Thank you for your recent purchase. We are greatly sorry to hear, however, that you were not completely satisfied with this experience. It sounds like there were several issues that contributed to that dissatisfaction. We have higher standards, so it is disappointing that this wasn’t a better purchase experience overall. Regarding the door latch, that should have been handled in a timely manner so you wouldn’t have to waste your time and come back to find that the issue hadn’t been fixed yet. We are sorry about that. I have brought this matter to the attention of upper management. I’m not sure yet what may have led to this, but we will work at making sure this type of thing doesn’t happen again. Timely updates would be expected when a vehicle is here in service. You shouldn’t have to reach out to us for an update. That is our responsibility. We can do better in that area it sounds like. We do want to apologize for any interaction that was not truly exceptional. All staff should present themselves in a professional, helpful manner. If you experienced anything less than that, then that is not all right. I did try to reach out to you by phone and email to try to discuss your purchase experience, but I was not able to reach you. We are sorry for this poor experience. If I can be of assistance in the future, please do let me know. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 13, 2022

Amazing! So much better than Toyota. Tre’Von is such a great helpful person and made sure I was taken care of and I found the car I liked. More

by hatmakerchasity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey
Jan 14, 2022 -

Woodmen Nissan responded

Hi Hatmakerchasity, Thank you very much for your recent purchase. We are thrilled you were quite pleased with this experience. Thank you for sharing your feedback with us in this review. We will make sure Tre'Von knows how much you enjoyed working him. We hope you'll enjoy your new vehicle for a long time. Please come see us again sometime. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 13, 2022

Great service. Friendly. Knows about the cars he is selling to help better fit your needs More

by stevo8545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Traynor, Tre'Von Kelsey
Jan 14, 2022 -

Woodmen Nissan responded

Hi Stevo8545, Thank you for your purchase. Thank you for this review as well. Your feedback was very helpful for us. We are glad you were pleased with everything regarding your purchase experience. If we can help you with anything else, please do let us know. We will look forward to your next visit here one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 08, 2022

Very good service, will be happy to continue working with them!! Our dealer Jose was amazing! More

by Qua’Zale Rollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Jan 11, 2022 -

Woodmen Nissan responded

Hi Qua'Zale, Congratulations on the new vehicle! We are pleased you were happy with this purchase experience. It sounds like Jose took great care of you. Thank you for this review. That means a lot to us. We will make sure Jose knows how much you appreciated what he did for you. If we can help with anything else, please let us know. We look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 06, 2022

They made the experience easy and got me out of there at a reasonable time, and were friendly and pleasant to be around More

by Dominicengland13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Jose Gonzalez
Jan 07, 2022 -

Woodmen Nissan responded

Hi Dominic, Thank you for your purchase. We appreciate you doing this review for us as well about your purchase experience. We are so glad you were pleased with everything. Your feedback in this review was quite helpful. If we can help you with anything else, please let us know. We will look forward to your next visit here one day. Thank you! Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

December 23, 2021

Ive. Purchase 2 Nissan pathfinders from woodmen and south Nissan and i love them .Jose Gonzalez was very professional and he made the process very quick and i would recommend woodmen nisssan. More

by butlerartries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Dec 25, 2021 -

Woodmen Nissan responded

Hi Butlerartries, Thank you very much for your most recent purchase here. It sounds like you really enjoyed working with Jose as your sales consultant. Thank you for providing us with this feedback in your review. We hope you'll enjoy that vehicle for a long time. If we can help you with anything else, please let us know. We hope to see you here again one day. Thank you! Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

December 19, 2021

Patient, took the time to understand my needs and match them to the right vehicle. More

by RunnerTeal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal, Kaila Lincoln, Jose Gonzalez
Dec 21, 2021 -

Woodmen Nissan responded

Hi RunnerTeal, Thank you for your purchase. We appreciate the opportunity we had to earn your business here. It sounds like you had a great experience overall here. We are glad our staff took great care of you and you ended up with the right vehicle. If we can do anything else for you, please let us know. Thank you for this review. We hope to see you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

December 17, 2021

Very friendly and helpful. Constant communication and helped me get into the car I wanted and not just another car. More

by Terrencelee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Dec 18, 2021 -

Woodmen Nissan responded

Hi Terrencelee, Thank you for your purchase. It sounds like our staff took great care of you to make sure you were happy with your purchase. Thank you for sharing your feedback with us here in this review. We appreciate this information about your experience. If we can help with anything else, please do let us know. We will hope to see you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

December 04, 2021

Jose and David made the car buying experience so easy. Both were friendly and professional and will definitely consider coming back when in the market to buy another vehicle. Honestly, one of the easiest More

by etalaman24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Chris Herr, Jose Gonzalez
Dec 07, 2021 -

Woodmen Nissan responded

Hi Etalaman24, Thank you for your purchase. We appreciate having this opportunity to earn your business here recently. It sounds like everything went really well for this purchase. Thank you for sharing your feedback with us in this 5-star review. We will make sure Jose & David know how much you liked working with them. If we can help you with anything else, please do let us know. We would love to see you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

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