Woodmen Nissan

Not your usual used car saleman I was very impressed with Woodmen Nissan's Used Cars, and in particular my sales person, Scott Palladay. I told him what I wanted through a contact p I was very impressed with Woodmen Nissan's Used Cars, and in particular my sales person, Scott Palladay. I told him what I wanted through a contact phone call and when I came in to meet him, Scott had three really good options ready for me to check out. I outlined the the budget I had to work with, and again he worked for me with their finance department to find several options that fit that budget. The dealership located really good financing for me, with a payment I know I can meet. And the best thing, my new (used) car is just plain great! Over the years I've bought a lot of cars and this was one of the more positive experiences. I will recommend Scott Palladay and Woodmen Nissan to anyone who mentions car shopping. More

EXTREMELY POOR, incompetent service department After purchasing a certified 2016 Nissan Rogue with 9K miles, we had a scheduled appointment on a Friday morning with the service department to take c After purchasing a certified 2016 Nissan Rogue with 9K miles, we had a scheduled appointment on a Friday morning with the service department to take care of issues. Struts were squeaking, headlights needed adjustment(need to drive with brights on to see at night) and passenger airbag light stays on saying it's turned off. We called Friday evening to see if our vehicle was ready, but their response was, couldn't hear the squeak, lights were fine, and airbag light stays on because passenger isn't heavy enough. Really???? When we insisted they fix all issues since this was the second time we'd had our vehicle in their shop, they said they'd get to it first thing Sat. morning. Saturday evening we called, they hadn't touched it. Monday evening we contacted them again and they said they don't work on Sundays (or obviously Fri., Sat. or Mon). Our vehicle sat in their service dept for four days untouched. We went to pick it up MOnday evening and expressed our extreme dissatisfaction with the lack of customer service we'd received, only to be handed our keys, with no apology or assurance it would be taken care of. If this is how they take care of customers with CERTIFIED vehicles, I'd hate to see what happens if you buy a non certified vehicle. We will search out a new Nissan dealership in hopes of finding a competent service department. More

lies and deception We purchased a Nissan Frontier for our 16 year old daughter - her first vehicle - we also purchased the extended warranty because we knew Frontiers ha We purchased a Nissan Frontier for our 16 year old daughter - her first vehicle - we also purchased the extended warranty because we knew Frontiers had issues with the radiator/transmission. So 9 months later - the radiator and transmission are broken - We find out the warranty we purchased will not cover either or any of it! What? Why buy a warranty! Totally insane! Woodman Nissan had our truck for 40 days trying to figure this out - that they wont cover it! 40 DAYS! They would not return phone calls - no one was in any hurry - no one really helped resolve this issue - We did get what we paid for the warranty back but what good is that? We still have to fix the truck - and they only offered HALF of what we paid for in trade in value - that is stupid - and when we went to pick up the truck - there was NO Apology - or anything - Lies and Deception - we were assured the warranty would give us coverage should something like this happen - NO Coverage - one big Headache - and a great example for my daughter on how deceptive this dealership is! And how careful you have to be purchasing a vehicle! Shame on Woodman - NO CUSTOMER SERVICE WHATSOEVER! More

My best experience ever with a service department. Exceptional service, Andrew was honest, knowledgeable, caring, and was the epitome of what customers expect from a service department. He is truly a p Exceptional service, Andrew was honest, knowledgeable, caring, and was the epitome of what customers expect from a service department. He is truly a professional and Nissan is extremely lucky to have someone with such strong character. My experience was beyond my expectation. Thank you Andrew and thank you Nissan. More

Best place to buy your vehicle I had a wonderful experience. Seth was very knowledgeable about the vehicle. I will purchase my next vehicle from Nissan. The Woodman Nissan in I purc I had a wonderful experience. Seth was very knowledgeable about the vehicle. I will purchase my next vehicle from Nissan. The Woodman Nissan in I purchased my vehicle was very clean and honest. More

terrible customer service in the sales department Terrible service! My husband and I had a terrible experience at Woodmen Nissan. My son wrecked my 2014 Jeep Cherokee Trailhawk and we needed a new ve Terrible service! My husband and I had a terrible experience at Woodmen Nissan. My son wrecked my 2014 Jeep Cherokee Trailhawk and we needed a new vehicle ASAP. Since I had bought two cars (since 2002) from this dealership and loved them we naturally wanted to check out Woodmen Nissan. Bad move, they have a new system now where they want to talk numbers before you even test drive. We were interested in the 2015 Murano. The sticker price showed 40k. The salesmen wanted to know what we would pay. My husband said "maybe 35K". Well, not good enough to test drive. BTW, we also told him we were already pre-approved for financing. Then the pressure started to give them that number. My husband, not wanting to put all his cards on the table, politely told him that is our "secret number". He did tell them that number was over the sticker price listed. Still not good enough to test drive! So the dealer points to another car and says based on your price range that is the car for you. My husband had just told him 5 minutes before he thought that car was ugly. At least they did address my husband by his first name. I was just addressed as ma'am (hello, car for me and did I not mention the two previous cars we bought from this lot were mine!) As we are now feeling insulted and are leaving we decide to walk over to see their used inventory. The salesmen comes screaming over in a basic Murano and wants us to test drive it.....swallowing my pride as this may still be the car I am looking for we drive it. After the test drive, my husband says this model is too basic for what we are looking for but yet still no offer to test drive the one we were actually interested in. The manager then comes out and says "sorry we could not help you out based on your budget"....frustrated we left. We bought a Hyundai Santa fe with an ultimate package later that day. BTW, Woodmen Nissan our top approval number was 55K. Too bad you did not let us test drive the one vehicle we liked you may have lost a sell.....but who knows since you wouldn't let us drive it! More

Great Experience! I came into Woodmen after test driving a number of AWD cars and crossovers. I saw the Juke was rated #2 on Car and Driver Magazine for AWD crossovers I came into Woodmen after test driving a number of AWD cars and crossovers. I saw the Juke was rated #2 on Car and Driver Magazine for AWD crossovers (behind the 2016 Mazda CX-5). I was leaning towards a Subaru until test driving the Juke and it was so far beyond the other AWD vehicles on speed, handling and overall enjoyment. My love of the Juke aside, the 5-star rating is for Jamie Zigler, the Floor Manager and gentleman that worked with me to lease my car. He was incredibly professional, friendly, and very informative about all of the features available and their pricing. Between Jamie, Daniel Gibson (Financing), and Bobbi Ceurvorst (Title), it was the easiest car purchase I've had. They will get my business again. More

Owner is a stand-up guy. The owner will take care of any problems that arise. He is a great guy, and will listen yo your needs.. They have great customer service as well! The owner will take care of any problems that arise. He is a great guy, and will listen yo your needs.. They have great customer service as well! More

Awesome I had an amazing experience going to Woodmen Nissan. Travis Wing, salesperson, was not pushy, VERY friendly, and personable. The car I just bought is I had an amazing experience going to Woodmen Nissan. Travis Wing, salesperson, was not pushy, VERY friendly, and personable. The car I just bought is brand new but temporary. I will DEF come back here again! More

A very positive new truck buying experience Jesse Battles is a wonderfully personable young salesman who did an excellent job of working with me as I decided on which Nissan 4x4 truck was right Jesse Battles is a wonderfully personable young salesman who did an excellent job of working with me as I decided on which Nissan 4x4 truck was right for my needs. Jesse did a terrific job of establishing rapport and trust with my wife and me: he maintained an appropriate professionalism while being very friendly. He inquired about us and shared about himself all in ways appropriate to the circumstances. Jesse clearly took extra measures to be ready to provide me support when I was ready for it and to give me space when I needed an opportunity to think, to weigh options and to consult with my wife. I was initially interested in a Frontier Pro-4X, which the dealership did not have on the lot. Jesse took the initiative to problem-solved how to show me a Frontier Pro-4X which is owned by another employee. Additionally, he either knew the answers to my questions or he found someone who knew the answers as quickly as he could. I also found Jesse's manager, Lucas McCoy, to be a knowledgeable, straight-forward representative. It was through conversation with Lucas that I decided that my needs would really be better served by a Frontier SV 4x4 rather than a Frontier Pro-4X. Jase Clemison in financing work with me and he too is an exceptional gentleman who did an excellent job of guiding me through the paperwork. Jase worked to find me an interest rate that was nearly a full point less than the rate offered by my bank. Like Jesse, Jase did a great job of establishing an appropriate, professional yet incredibly personable rapport with me in a very short amount of time. First impressions can make all the difference and, in my experience, the three employees at Woodman Nissan with whom I worked knocked it out of the park. I hope the leadership of Woodman Nissan will commend Jesse, Lucas and Jase. I am truly looking forward to further developing my working relationships with the dealership. More