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Winslow BMW of Colorado Springs
Colorado Springs, CO
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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268 Reviews of Winslow BMW of Colorado Springs
April 30, 2023
David Hemphill was a fantastic salesman with impeccable knowledge and showed a caring attitude during our two purchases. Also, the service department is caring and just fantastic! Thanks Winslow! You’ve go knowledge and showed a caring attitude during our two purchases. Also, the service department is caring and just fantastic! Thanks Winslow! You’ve got some good people there! More
by Matthewstogsdill
Employees Worked With
David Hemphill , Steve Simmons, Jim Carlson, CRM Leads, Bryce Bussa
February 13, 2023
I liked not having to deal with a pushy salesman. Darren gave me all the info I needed, was accommodating with my requests and made my purchase an easy and quick process. Darren gave me all the info I needed, was accommodating with my requests and made my purchase an easy and quick process. More
by alberto.gaspar
Employees Worked With
Darren
January 21, 2023
Great customer service. Parts amazing Everyone very helpful Greeted immediately upon arrival Vehicle ordered online. Kept up to date on arrival. Parts amazing Everyone very helpful Greeted immediately upon arrival Vehicle ordered online. Kept up to date on arrival. More
by Chris Maddox
Employees Worked With
Jim Carlson, CRM Leads, Scott Cain
January 06, 2023
Great experience while shopping for my new BMW. I got an amazing black M440i and I love it!!! James was great at helping me get it all set up inside!!! Great staff I got an amazing black M440i and I love it!!! James was great at helping me get it all set up inside!!! Great staff More
by JennyQ
Employees Worked With
James Ostermeier
November 17, 2022
This is the worst BMW dealership I've ever visited. Service was TERRIBLE. Returned car with more than $1000 of "extra" unapproved work -- fully felt taken advantage of as a woman... it's everything y Service was TERRIBLE. Returned car with more than $1000 of "extra" unapproved work -- fully felt taken advantage of as a woman... it's everything you worry about going to a service center. I hoped having a female service advisor would mitigate that -- but she was more dreadful than any man I've ever worked with. I asked to have manager call me and no one did. Car was returned with the "service engine" light on (this was not on when I dropped it off. Things that I did request they look at, they did not. I will make the much longer drive to Schomp BMW as they always go above and beyond and Schomp embodies the level of service I've always received at BMW dealerships in the past. Winslow is shady and amateur. One star because zero stars wouldn't register. More
by Japetersen
Employees Worked With
Tracy Zamora
August 19, 2022
Made the entire buying process very easy and low threat from ordering through driving off the lot. I’m always prepared for some shady business when purchasing a car, but this place was extremely transparen from ordering through driving off the lot. I’m always prepared for some shady business when purchasing a car, but this place was extremely transparent. Service is great here too. Everyone is friendly, and responsive. I highly recommend this dealership if you’re in the market for a BMW. Drew was a great, accommodating salesman. More
by chraxter1122
Employees Worked With
Drew Adams
July 29, 2022
I’m at wits end with these guys… Our 2012 BMW X3 came up for service and had a brake sensor light, an adaptive headlight error, an antifreeze leak and needed an oil change. We schedule an appointment an for service and had a brake sensor light, an adaptive headlight error, an antifreeze leak and needed an oil change. We schedule an appointment and then went in with Bryce to discuss all the things wrong. They had the car for a couple weeks and it cost us around $2500 for service. I didn’t have issue with the price as long as it was fixed. Immediately on getting it back we noticed it was dripping oil in the driveway And emailed them… That’s something it never did before. A day or so later water pump went out (A little suspect considering they just changed the coolant tank). We brought it back again and they installed a new pump charging us another large bill. Got the car back still leaking oil. A few days later the parking brake stopped working (they just changed the brake sensors) and the adaptive headlight error came back up. We brought it back in again. Turns out something was unplugged on the parking brake and the adaptive headlight they’d repaired had the back of it fall off. They came up with $14,000 worth of extras the car needed (But only after I questioned them trying to charge me for the things they had already fixed) We had to initiate communication with them for the most part to find out what was going on with the car and were told an email and text was sent, neither of which we received. I went in and had a conversation saying they just needed to fix what they didn’t fix before. First they said the oil pan was leaking then they said the valve cover was leaking now I’m not sure which one it is but neither had done it before. I suspect they pulled the oil plug out with an impact gun and caused the leak. When we picked it up, the switch for the parking brake was cracked… I’m pretty sure the oil leak isn’t fixed either. At this point I’m going to file a BBB claim on what we’ve paid and ask for it back and take it somewhere where they can actually fix it More
by Spaguy
Employees Worked With
Bryce Bussa
