Winslow BMW of Colorado Springs

Waited 20 Minutes before I was even greeted for service. Staff was short and rude with all communication. Talked down to us like we were stupid. Sat and waited over 3.5 hours for a service Kim said would Staff was short and rude with all communication. Talked down to us like we were stupid. Sat and waited over 3.5 hours for a service Kim said would only take about an hour. After 2 hours we found a manager to find out about our car(Kim could not be found). Tim acted like he could care less about our concern and told us it was just about done...1.5 hours later another guy drops off our keys and says we are all ready. Invoice was not so bad- price-wise, and the work seems to be ok. The people in Denver are 100% better, so from now on I'll take the 45 min. drive and avoid the all the anxiety. Rusty Holzer Woodland Park, CO More